7-2 Final Project Part II Milestone Three: Problem-Solving and Conflict Management

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wbxre95

Business Finance

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Instructions

Submit a short paper or presentation on your skills, abilities, and knowledge related to problem-solving. Analyze your chosen leader's problem-solving skills, highlighting the tools, methods, and strategies he or she used, and explain which of the tools, methods, and strategies you would use/emulate and which you would avoid. Share what skills, abilities, and knowledge related to conflict management and negotiation you possess, and analyze your leader's skills, abilities, and knowledge related to conflict management and negotiation. Explain which of the techniques you would use/emulate and how they would help you.

For additional details, please refer to the Final Project Part II Milestone Three Guidelines and Rubric document.

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MBA 550 Final Project Part II Milestone Three Guidelines and Rubric The milestone assignments will provide you with the opportunity to reflect on four organizational scenarios to demonstrate your understanding of leadership in organizational behavior. These assignments are designed to develop your skills in analyzing various organizational leadership situations dealing with skills assessment, team-building, vision and culture, problem solving, and conflict management. Prompt: For Milestone Three: Problem-Solving and Conflict Management, you will submit a short paper or presentation as you analyze your chosen leader’s problem-solving skills, highlighting the tools, methods, and strategies he or she used, and explain which of the tools, methods, and strategies you would use/emulate and which you would avoid. Share what knowledge, skills, and abilities related to conflict management and negotiation you possess, and analyze your leader’s knowledge, skills, and abilities related to conflict management and negotiation. Explain at least two of the techniques you would use/emulate and how they would help you. In the assignment, use personal reflection information of your experiential knowledge on these topics along with the research on your chosen leader and concepts and theory information from the text. Be sure to explain the leader’s use of appropriate tools, methods, and strategies for organizational problem-solving and decision-making. Use evidence to classify conflict management styles and select the most appropriate conflict management approach for effectively communicating and resolving organizational behavioral disputes. Identify and list leadership problem-solving skills, abilities, and knowledge to demonstrate effective communication and conflict resolution techniques that enhance organizational culture. You will be evaluated on the analysis of your chosen leader’s problem-solving skills and use of tools, methods, and strategies; identification and summary of which tools, methods, and strategies you would use and emulate and which of these methods you would avoid; analysis of your knowledge, skills, and abilities related to conflict management and negotiation; analysis of your chosen leaders knowledge, skills, and abilities in these areas; identification of the techniques you would use/emulate and how they would help you in your learning; critical thinking applied to your work product; and the articulation of your response in the writing process. Guidelines for Submission: Milestone Three must be in APA style. Include a separate title and reference page, an introduction, subheadings, and a conclusion. The requirements for this assignment are 2 to 4 pages in length (not including title and reference pages), double-spaced, 12-point Times New Roman font, oneinch margins, and at least two discipline-appropriate citations. Critical Elements Analysis of Chosen Leader’s Problem-Solving Skills and Use of Tools, Methods, and Strategies to Emulate/Avoid Proficient (100%) Analyzes chosen leader’s problem-solving skills through some detail to make informed conclusions Needs Improvement (80%) Performs some analysis of chosen leader’s problem-solving skills through minimal detail to make informed conclusions Not Evident (0%) Does not explore factors associated with analysis of chosen leader’s problem-solving skills through detail and does not make informed conclusions Value 25 Analysis of Chosen Leader’s Conflict Management and Negotiation Analyzes chosen leader’s conflict management and negotiation skills through some detail to make informed conclusions Performs some analysis of chosen leader’s conflict management and negotiation skills through minimal detail to make informed conclusions Application of Examples Uses one example of a problemsolving or conflict management skill and how it would help contribute to the effectiveness of an organization correctly within the analysis Demonstrates moderate exploration of issues and ideas before accepting or forming an opinion or conclusion Submission has no major errors related to citations, grammar, syntax, or organization Applies some problem-solving and conflict management skills that contribute to the effectiveness of an organization correctly within the analysis Critical Thinking Articulation of Response Demonstrates minimal exploration of issues and ideas before accepting or forming an opinion or conclusion Submission has significant errors related to citations, grammar, syntax, and organization that negatively impact readability and articulation of main ideas Does not explore factors associated with analysis of chosen leader’s conflict management and negotiation skills through detail and does not make informed conclusions Does not correctly apply any problem-solving and conflict management skills that contribute to the effectiveness of an organization correctly within the analysis Does not demonstrate exploration of issues and ideas before accepting or forming an opinion or conclusion Submission has critical errors related to citations, grammar, syntax, or organization that prevent understanding of ideas Total 25 20 20 10 100%
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Running head: PROBLEM-SOLVING SKILLS AND CONFLICT MANAGEMENT

Problem-Solving Skills and Conflict Management
Student’s Name
Course Number- Name of Course
Instructor’s Name
Date

PROBLEM-SOLVING SKILLS AND CONFLICT MANAGEMENT
Problem-Solving Skills and Conflict Management
Introduction
Problems and conflicts are a part of every organization, and they occur in the daily
activities of the employees. Problem-solving skills are appropriate in discovering solutions to
challenging matters in the organization. Conflict management is also important as it helps in
solving conflicts that occur between the employees or between the employees and the employers.
To understand conflict management and problem-solving skills, I will evaluate the manager of a
soap producing company in our home area.
Tools, Methods, and Strategies Used in Problem Solving
Problem-solving requires an individual’s ability in communication, evaluation, and
listening (Snyder and Snyder, 2008). All these three traits help the manager in coming up with
solutions to problems. Listening comprises of hearing and understanding what a...

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