Assignment: Key Philosophers in Ethical Decision-making Paper
Write a 800-1000 word paper that discusses an ethical dilemma you have
experienced. In order for something to be an ethical dilemma, it must involve the
choice of between two or more options, all of which involve difficulty, risk, or
some other potential harm to one’s career, family, self, financial livelihood, etc. In
your paper address the following:
•
Describe the ethical dilemma you have experienced.
•
Review the basic positions of the following philosophers: Confucius, Plato,
Aristotle, Hume, Kant, Mill…Which of these philosophers can you apply to
your dilemma, and why?
•
Discuss the role of management in the ethical dilemma you faced.
•
Finish by writing about how you resolved the ethical dilemma.
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BUSINESS ETHICS
IN BIBLICAL PERSPECTIVE
A Comprehensive Introduction
Michael E. Cafferky
Copyright © 2015. InterVarsity Press. All rights reserved.
www.IVPress.com/academic
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Copyright © 2015. InterVarsity Press. All rights reserved.
For my family. I am so proud of you.
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Contents
Preface
Acknowledgments
Outline of the Book
General Introduction
Part I The Fundamentals
Chapter 1 Why Ethics in Business Is Important
Chapter 2 Fundamental Tensions in the Environment of Business
Chapter 3 Biblical Themes for Business Ethics—Part 1
Chapter 4 Biblical Themes for Business Ethics—Part 2
Copyright © 2015. InterVarsity Press. All rights reserved.
Part II Contemporary Approaches
Chapter 5 Egoism
Chapter 6 Relativism
Chapter 7 Common Sense
Chapter 8 Social Contract
Chapter 9 Utilitarianism
Chapter 10 Universalism
Chapter 11 Agency
Chapter 12 Justice and Rights
Chapter 13 Virtues and Character
Part III Contemporary Issues
Chapter 14 Ethical Issues in Consumer Behavior
Chapter 15 Ethical Issues in Management
Chapter 16 Ethical Issues in Accounting and Finance
Chapter 17 Ethical Issues in Marketing
Chapter 18 Ethical Issues in Global Business
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Part IV Widening the Perspective
Chapter 19 Corporate Responsibility
Chapter 20 Evaluating the Morality of Political-Economic Systems
Chapter 21 Moral Muteness and Pressure to Compromise
Part V Appendixes and Case Studies
Appendix A: Key Questions from the Biblical Themes
Appendix B: Scriptural Basis for the Biblical Themes
Appendix C: Biblical Themes Summary Tables
Appendix D: Ten Principles for Flourishing
Appendix E: Summary of Ethical Models in Comparison
Appendix F: The Purpose of Business Through the Lens of Biblical
Themes
Appendix G: Ethical and Social Issue Debate Topics
Appendix H: Prosperity in the Bible: Q & A Bible Study
Case Studies
Notes
Subject Index
Praise for Business Ethics in Biblical Perspective
About the Author
More Titles from InterVarsity Press
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Copyright
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Preface
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For a day in Your courts is better than a thousand outside.
I would rather stand at the threshold of the house of my God
Than dwell in the tents of wickedness.
For the LORD God is a sun and shield;
The LORD gives grace and glory;
No good thing does He withhold from those who walk uprightly. (Ps
84:10-11)
As an undergraduate student, I found that the course in Christian ethics
was the most difficult and least interesting of all required subjects that I
completed. In retrospect, if I had been given a choice, I probably would not
have enrolled in the course. At the time I lacked the vision to see how
practical such a course can be.
Some of the theories were confusing. I had no idea how to reconcile the
contradictions or resolve the paradoxes that seemed to plague the
discussions of complicated ethical issues. The cases discussed (abortion,
euthanasia, lying to protect your family from an evil home invader) seemed
to be remote from the world I expected to enter after graduation. No one
that I knew ever had an abortion. As far as I knew, it just was not done in
our small community. Growing up in Clarkston, Washington, a small town
in Asotin County, I had never heard of anyone who had to defend his or her
home against an invader.
Now, many years later, having had the benefit of twenty-five years of
experience in leadership in the marketplace in both nonprofit and for-profit
organizations, and a dozen years teaching management, strategy,
organization theory and business ethics, I find the subject to be one of the
most interesting of all that I encounter. Given the scriptural perspective, it
has become for me the most compelling. More than any other course in the
business school curriculum, it is business ethics that offers the potential to
challenge us to the core of who we are.
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In my other courses in management theory and practice I find more and
more that these essentially involve teaching ethics through a different lens.
Above all else, for good or for ill, managers are the ethical leaders in their
organizations and society as a whole.
An outgrowth of my continued study following the publication of
Management: A Faith-Based Perspective, this text, Business Ethics in
Biblical Perspective, attempts to let scriptural thinking represent itself in the
conversations about business ethics. It is designed for faith-based colleges
and universities that want to offer a business ethics course from a biblical
perspective and in doing so engage in a guided conversation about right and
wrong in the marketplace. 1
The book is built on the premise that, while the Bible is the absolute
objective authority on ethical matters, it is the members of the faith
community who must interpret the Bible through dialogue together under
changing historical, social and technological conditions.
Traditionally religious leaders and scholars have taken the lead in this
conversation. Other community leaders participate from the point of view
of government organizations, nonprofit agencies and for-profit firms.
Accordingly, this book is intended to contribute to the faith community
conversation on business ethics. Its contribution lies primarily in two areas:
1. An exposition of a dozen biblical story themes that guide thinking
and action in the world of business. These themes form the structure
of the faith community’s conversation from a biblical perspective.
Copyright © 2015. InterVarsity Press. All rights reserved.
2. An application of the biblical ethics process which involves the
community as much as it does the individual.
Most business ethics and social responsibility textbooks approach their
subjects from the perspective of Western philosophy, law, economics or
management. These books either ignore or gloss over religious values and
teachings. Most books on ethics appear hesitant to mention specific
religions or the Bible. Yet, religion is considered one of the most important
cultural influences in Western society. Even if people do not have in-depth
knowledge of what the Bible says, religion remains important for social
behaviors.
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From the perspective of the Christian college and university, leaders and
students desire to experience transformed lives. Studying religion and
attending religious services play an important part in this. But who says that
the only settings in which personal transformation can occur are located in
the college chapel, church or the religion classroom? Isn’t it possible that
the study of business and business ethics can also contribute to this? If faith
comes by hearing the word of Christ, 2 isn’t it possible that the study of
business can present opportunities to hear the Word and thereby experience
faith for the marketplace? Should the problem of biblical illiteracy be given
to religion faculty, pastors and priests to correct? Framed in more blunt
terms, on what basis should the Christian business classroom abdicate its
role (some would say responsibility) in teaching the biblical foundations for
business? This book offers an understanding of such a deep foundation.
Copyright © 2015. InterVarsity Press. All rights reserved.
Features of This Book
After all is said about theological foundations for business, ultimately it is
what we do in the marketplace that matters, not just what we think about or
how we feel. Thus, this book is not merely a book about theology or theory.
It is a book that considers moral action guided by scriptural assumptions
and scriptural thinking. The section “Down to the Nitty-Gritty” in the
various chapters encourages students to engage in community dialogue as
part of ethical actions. The collection of interwoven Scripture themes that
form the intellectual engine of the book distinguishes it from other
substitutes. The opening scenarios of chapters and the end-of-book cases
combine with the end-of-chapter exercises and discussion vignettes to total
more than eighty different business situations that can be evaluated
individually and in small groups using the Bible story themes as guides.
Because of its focus on biblical themes, something that most other
books and articles do not employ, this book makes liberal use of passages
from both the Old Testament and the New Testament. Accordingly, this
book does not consider the Old Testament irrelevant. The contrast that some
Christians prefer to make between the two Testaments of the Bible is not
made in this book. For example, the Old Testament is not merely about law
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Copyright © 2015. InterVarsity Press. All rights reserved.
and the New Testament is not merely about grace. The Old Testament says
as much about God’s grace as does the New Testament. The New Testament
speaks more about the law of God than some people realize. We see that the
authors of the New Testament books quote extensively from Old Testament
writings. Jesus was familiar with the Old Testament. He quoted from it,
regarded his own work in terms of its message and considered it God’s
Word. The New Testament way of thinking builds substantially on Old
Testament ideas. Thus, the Old Testament is necessary when trying to
understand the message about Jesus given in the New Testament.
Accordingly, in this endeavor we see a wonderful unity in diversity among
Scripture writers.
Most other books merely introduce the various contemporary
approaches to business ethics. Little space is devoted to evaluating the pros
and cons of these approaches. Little if any space is devoted to critical
thinking about these approaches especially as they may or may not align
with scriptural thinking. Accordingly, this book will use the biblical themes
as a lens through which to evaluate contemporary ethical approaches.
Other books on business ethics devote little if any space to the issues of
the ethics of buying and consuming products, the community setting for the
ethics process, the fundamental tensions in the ethics process and in the
environment of business, and the economic implications of the Ten
Commandments. Accordingly, this book will advance the conversation
about ethics in the market by addressing these issues.
This book presents scores of ethical situations to consider in light of the
biblical themes and contemporary ethical models. It is designed to introduce
you, the reader, to the main elements of biblical story thinking so that you
can participate in the community dialogue about these and other situations.
Some of the work is done for you to show how the biblical story thinking is
applied to some situations. Other situations presented do not provide the
solution for you. The process of deciding what is right or wrong in the
marketplace we call the ethics process. Ultimately, this is a community
process as much as it is a cognitive process of individual reflection that
leads to decisions and actions.
The style guide for this project is the Chicago Manual of Style. This will
be of interest to some readers who have particular expectations for spelling
of words related to religious belief. For example, words that refer directly to
Cafferky, Michael E.. Business Ethics in Biblical Perspective : A Comprehensive Introduction, InterVarsity Press, 2015. ProQuest Ebook Central,
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God and Jesus are always capitalized, but pronouns that refer to God or
Jesus (he, him) are not. This is consistent with the convention used by most
English translations of the Bible. The words Bible and Scripture are always
capitalized, but the words biblical and scriptural are not. When passages of
the Bible are quoted, the New American Standard Version is used except
where otherwise noted.
Part I The Fundamentals (chaps. 1–4) provides an introduction to the
big issues at stake. This section presents the heart of the intellectual and
faith-based engine of the book. The benefits of an ethical approach to
business are presented. Four levels of application are introduced: individual,
organizational, industry/profession and the larger economic system. The
nature of the ethical, social and legal environment of business is explored in
terms of fundamental tensions present there. Spread over two chapters, the
biblical themes are introduced as the biblically ideal patterns of marketplace
thinking and action.
Part II Contemporary Approaches (chaps. 5–13) evaluates common
approaches to ethical decision making by evaluating each in terms of the
pros and cons and then through the lens of biblical story themes. Some
secular approaches have deep Judeo-Christian roots (e.g., justice and
rights); others are prima facie at odds with scriptural thinking (e.g., egoism,
relativism). The desire in this section is to be fair to Scripture and to
contemporary thinking. This requires integrity to acknowledge where
Scripture aligns with some elements of the contemporary thinking that is
otherwise clearly at odds with the Bible. The following contemporary
ethical approaches are evaluated in the light of scriptural themes:
egoism
Copyright © 2015. InterVarsity Press. All rights reserved.
relativism
common sense
social contract
utilitarianism
universalism
agency
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justice and rights
virtues and character
Part III Contemporary Issues (chaps. 14–18) focuses on the application
of ethics to the traditional business disciplines at the individual,
organizational and industry/professional levels. Accordingly, this section
presents several contemporary ethical issues that can be found in various
settings of the marketplace:
consumer ethics seen from the perspectives of the individual, the
organization, the industry and the economic system
management
accounting and finance
marketing
Copyright © 2015. InterVarsity Press. All rights reserved.
global business
As with the previous section the big issues are considered in the light of
the biblical story themes.
Part IV Widening the Perspective (chaps. 19–21) concludes the book by
exploring through the lens of biblical story themes the application of ethical
decision making and accountability in the larger context of the environment
of business, including the physical environment and political-economic
systems. In this section the book addresses the topic of corporate
responsibility. The morality of the larger economic system also is evaluated.
The final chapter challenges readers to work intentionally toward
developing a stronger, biblical-theme-based moral imagination for use in
responding to pressure-packed situations.
Part V Appendixes and Case Studies contains additional material that
readers may find useful. This part presents several appendixes and
seventeen case studies designed for discussion, interesting debate topics
that represent some of the directions that community conversations about
business ethics take, an outline of the ten principles for a flourishing
marketplace (the Ten Commandments), the underlying purpose of business
as seen through the lens of biblical story themes, a short Bible reference
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section that contains support for each of the biblical story themes employed
in the book and biblical story theme summary tables that can be used for
study and review, and a Q & A Bible study on the topic of prosperity.
Collateral Resources
I wrote several practical teaching resources as collateral materials for
instructors to use in preparation and delivery in Christian colleges and
universities. These include the following:
instructor’s manual containing suggestions for in-class activities and
assignments designed to add interest to class periods, supplemental
information on various topics covered here and a sample course
syllabus
chapter outlines that can be used in traditional lecture formats that
contain additional Scripture passages and more in-class discussion
questions
test item files containing multiple-choice questions and essay
questions useful for assessments
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PowerPoint slide sets (one per chapter)
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Acknowledgments
This book would not have been possible had I not been given an
opportunity to interact with undergraduate students in the course “Ethical,
Social and Legal Environment of Business” in the topics course
“Capitalism and Its Critics” and in the MBA course “Integrating Faith and
Business.” The questions that students posed to me spurred my interest to
search the Scriptures. Additionally, the doctoral degree courses in business
ethics under the leadership of Dr. Sharon Johnson and Dr. Mike Weise at
Anderson University Falls School of Business encouraged me to pursue
biblical answers to my questions. Dr. Weise gave me valuable guidance
early in the process of writing this book.
For years I had been studying several of the biblical themes explored in
this book. But the “ah-ha!” moment occurred in 2012 in Bloemfontein,
South Africa, while I waited my turn to speak at a conference on biblical
foundations of academic disciplines. It was then that it became clear to me
which biblical story themes apply to business.
I appreciate the support from the book development and editorial teams
at InterVarsity Press and the peer reviewers who provided many helpful
suggestions for how to make this book a better product and the peer
reviewers in the Christian Business Faculty Association who have made
suggestions for improving the papers I submitted for publication or
conference presentation.
Tackling a project like this is not easy given the teaching requirements
at a small, private university with religious heritage. This requires patience.
Moreover, the pain of the opportunity costs incurred from making the
commitment to this project I felt on a regular basis. Accordingly, I
appreciated when colleagues at Southern Adventist University, both inside
and outside the School of Business and Management, encouraged me as I
progressed along.
As in previous publishing projects, my wife, Marlene, generously
supported this project so that I could stay focused on the work. As a result,
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she had to endure the sacrifices common to writers’ spouses. I appreciated
her enthusiasm as each milestone was completed. Thank you!
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Outline of the Book
General Introduction
Contemporary Business Ethics Process and Content
The Perspective of This Book
Biblical Perspective on Faith
Ethics and the Heart
The Personal Perspective
The Community (Social Group) Perspective
Down to the Nitty-Gritty
The Current Crisis
The Value of Biblical Story Themes
How the Themes Were Selected
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Part I The Fundamentals
Chapter 1 Why Ethics in Business Is Important
Is Honesty Always the Best Policy?
Why More Interest in Business Ethics Now?
Benefits of Ethical Business Activities
Costs of Unethical Business Activities
Why Study Business Ethics?
Why Ethical Problems Occur in Business
Basic Concepts
Four Levels of Application
Down to the Nitty-Gritty
Chapter 2 Fundamental Tensions in the Environment of Business
The Environment of Business
The Nature of Paradoxical Tensions
Economic Goals Versus Other Goals
Individual Needs Versus the Needs of Others
Short Term Versus Long Term
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Duty to Others Versus Consequences
Universal Principles Versus Particular Situations
What Adds to Complexity
Down to the Nitty-Gritty
The Bible on Fundamental Tensions
Chapter 3 Biblical Themes for Business Ethics—Part 1
Powerful Story Themes
Why So Many Themes?
Cosmic Conflict
Creation
Holiness
Covenant Relationships
Down to the Nitty-Gritty
Chapter 4 Biblical Themes for Business Ethics—Part 2
Shalom
Sabbath
Justice
Righteousness
Truth
Wisdom
Loving Kindness
Redemption
Down to the Nitty-Gritty
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Part II Contemporary Approaches
Chapter 5 Egoism
Definitions and Distinctions
Egoism: “Look Out for Yourself Only”
Evaluation: Pros and Cons
Down to the Nitty-Gritty
Through the Lens of Biblical Themes
Chapter 6 Relativism
Challenges to Traditional Ideas
Definitions and Distinctions
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Four Levels of Relativism
Evaluation: Pros and Cons
Down to the Nitty-Gritty
Through the Lens of Biblical Themes
Chapter 7 Common Sense
Gut Instinct
Intuition
Practical Judgment
Generally Accepted Moral Principles (GAMP)
Evaluation: Pros and Cons
Down to the Nitty-Gritty
Through the Lens of Biblical Themes
Chapter 8 Social Contract
Definition of Terms
Historical Roots of the Social Contract
Application to the Business Environment
Evaluation: Pros and Cons
Down to the Nitty-Gritty
Through the Lens of Biblical Themes
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Chapter 9 Utilitarianism
Historical Roots of Utilitarianism
Definitions and Distinctions
The Utilitarian Analysis Process
Evaluation: Pros and Cons
Down to the Nitty-Gritty
Through the Lens of Biblical Themes
Chapter 10 Universalism
Immanuel Kant’s Religious Beliefs
Immanuel Kant’s Teaching on Ethics
The Three Rational Tests of Morality
Evaluation: Pros and Cons
Down to the Nitty-Gritty
Through the Lens of Biblical Themes
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Chapter 11 Agency
Historical Background of the Agency Concept
Contemporary Concept of Agency: Duties
For Whom Does the Agent Work?
The Moral Foundation for Agency (Three Views)
Agency Problem and Agency Cost
Stewardship
Evaluation: Pros and Cons
Down to the Nitty-Gritty
Through the Lens of Biblical Themes
Chapter 12 Justice and Rights
The Nature of Justice
Types of Justice
The Nature of Rights
Positive Rights and Negative Rights
Evaluation: Pros and Cons
Down to the Nitty-Gritty
Through the Lens of Biblical Themes
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Chapter 13 Virtues and Character
Virtue Ethics
Communal Influences on Virtues
A Curious Double Paradox
Aristotle on Virtues
Character
Evaluation: Pros and Cons
Down to the Nitty-Gritty
Through the Lens of Biblical Themes
Part III Contemporary Issues
Chapter 14 Ethical Issues in Consumer Behavior
The Consumer Society
Consumer Purchasing Ethics
Ethical Ideology Types
Neutralization Tactics
Business-to-Business (B2B) Purchasing Ethics
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Consumption Behavior at the Industry and Economic System Level
The Influence of Religion
Down to the Nitty-Gritty
Through the Lens of Biblical Themes
Chapter 15 Ethical Issues in Management
Overview of Ethical Issues in Management
Employment at Will
Rights: Before Hiring and After Hiring
Employment Discrimination and Reverse Discrimination
Employee Rights of Privacy
Bullying
Down to the Nitty-Gritty
Through the Lens of Biblical Themes
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Chapter 16 Ethical Issues in Accounting and Finance
The Essence of Fraud
Cheating in Financial Management and Investing
Characteristics of Fraudsters
Catching and Punishing White-Collar Criminals
Down to the Nitty-Gritty
Through the Lens of Biblical Themes
Chapter 17 Ethical Issues in Marketing
Marketing as a Social Process
Price
Promotion
Product
Distribution
Down to the Nitty-Gritty
Through the Lens of Biblical Themes
Chapter 18 Ethical Issues in Global Business
Challenges of Globalization
Corruption
Gift Giving and Bribery
International Ethical Standards and Oversight
Down to the Nitty-Gritty
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Through the Lens of Biblical Themes
Part IV Widening the Perspective
Chapter 19 Corporate Responsibility
How Corporate Responsibility Became Popular
The Business Case for Corporate Responsibility
What Have We Learned?
Arguments in Favor of a Broad View
Arguments Opposed to a Broad View
Sustainable Development
Down to the Nitty-Gritty
Through the Lens of Biblical Themes
Chapter 20 Evaluating the Morality of Political-Economic Systems
Characteristics of an Economic System
Free-Market Capitalism: Strengths and Weaknesses
The Christian Critique and Response
Down to the Nitty-Gritty
Through the Lens of Biblical Themes
Chapter 21 Moral Muteness and Pressure to Compromise
Managing Moral Muteness
Dealing with Pressure and Coercion
Is Compromise Inevitable?
Differences of Opinion
Through the Lens of Biblical Themes
Part V Appendixes and Case Studies
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Appendix A: Key Questions from the Biblical Themes
Appendix B: Scriptural Basis for the Biblical Themes
Appendix C: Biblical Themes Summary Tables
Appendix D: Ten Principles for Flourishing
Appendix E: Summary of Ethical Models in Comparison
Appendix F: The Purpose of Business Through the Lens of Biblical Themes
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Appendix G: Ethical and Social Issue Debate Topics
Appendix H: Prosperity in the Bible: Q & A Bible Study
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Case Studies
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General Introduction
Fig. I.1. The biblical story themes.
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Scripture Passage
How blessed is the man who does not walk in the counsel of the
wicked,
Nor stand in the path of sinners,
Nor sit in the seat of scoffers!
But his delight is in the law of the Lord,
And in His law he meditates day and night.
He will be like a tree firmly planted by streams of water,
Which yields its fruit in its season,
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And its leaf does not wither;
And in whatever he does, he prospers. (Ps 1:1-3) 1
Chapter Overview
In this chapter we introduce the concept of biblical story themes that are
guides to ethical thinking and action in the marketplace. In particular, we
will
contrast the contemporary view on the ethics process with a biblical
perspective
consider the biblical idea of the heart and how this is related to
making decisions regarding right and wrong
introduce the biblical model of the ethics process as seen from the
point of view of the person
consider the biblical model of the ethics process from the point of
view of the community
begin practicing the intrapersonal process and the interpersonal
process
introduce the value of biblical themes and how they were selected
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Main Topics
Contemporary Business Ethics Process and Content
The Perspective of This Book
Biblical Perspective on Faith
Ethics and the Heart
The Personal Perspective
The Community (Social Group) Perspective
Down to the Nitty-Gritty
The Current Crisis
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The Value of Biblical Story Themes
How the Themes Were Selected
Key Terms
biblical ethics process, community perspective, faith, heart, interpersonal,
intrapersonal, personal perspective, story themes
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Opening Scenarios
In this book we will consider scores of scenarios from the world of
business. These will provide us with many opportunities to think and talk
about business from a biblical perspective. Some situations in business are
relatively simple. We know what is right and wrong. Other situations are
more complicated. Let’s start with two short scenarios that illustrate this
point.
Scenario A. A group of persons skilled in the creation and use of
technology install secret video cameras at automatic teller machines
(ATMs) and gasoline fuel pumps for the purpose of recording account
information and PINs that customers use to access funds in their bank
accounts. 2 They combine this with the technology to create fake bank cards
which are then used to take money from the bank accounts of unsuspecting
bank customers. Is what these sophisticated operators are doing wrong?
Scenario B. You move into a new apartment. The first night you are
there you open your laptop computer and, wonder of wonders, your
computer detects an unsecured WiFi available nearby. The WiFi is called
JasonC. The signal strength is medium in your living room. But if you sit in
a chair facing the wall between the stove and the refrigerator, the WiFi
signal strength goes up. The next morning on your way out to work you
meet one of the other tenants in the apartment building. He introduces
himself to you as Jason C. You immediately think about the name of the
unsecured WiFi you found last night. You decide not to say anything about
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the WiFi signal to Jason right now. Is it wrong to use Jason’s unsecured
WiFi signal to access the Internet without permission?
What to do in Scenario A is what we might call straightforward. Most
people will say that it is clearly and utterly wrong to use someone else’s
bank account information. Furthermore, it is wrong to create fake bank
cards and use these to steal from other people’s bank accounts.
What to do in Scenario B is not quite as simple to determine compared
with Scenario A. It is a little more complicated, though you might have an
initial feeling about what is right or wrong. First is the issue of what is
being stolen, if anything. Has Jason lost anything of value as a result of
your use of his WiFi connection? Has the Internet provider lost anything of
value (lost revenue)? Then there is the issue of who has the responsibility to
protect access to the Internet. If Jason or the Internet service provider does
not secure his Internet connection, does this give you permission to jump on
his router and surf the web without permission? Is this an issue of invasion
of privacy or theft, or both or neither? If you jump on his WiFi connection
but do not hack into Jason’s system, are you invading his privacy? Does it
matter whether you live with Jason sharing a room in his apartment or live
next door to Jason in a different apartment? Would it matter if you are
merely logging on to check email once in a while versus using Jason’s
connection to run an e-business out of your apartment? What is the central
issue? Is this an ethics issue, or is it merely a question of neighborhood
courtesy?
While you contemplate the questions relating to Scenario B, consider
this: Deciding what to do in these two scenarios depends on your
perspective. Thus, it is with the issue of perspective that we start this book.
Contemporary Business Ethics Process and Content
With some exceptions the contemporary business ethics process is often
seen through intrapersonal, rational or cognitive dimensions. 3 The process
begins when a person encounters a situation in which an ethical choice must
be made or when ethical issues are present that require a social response.
The person first tries to understand the moral standards that can be used to
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think through the issues. Moral standards are viewed as personal and
person-specific. To resolve the fact that there are personal differences in the
moral standards, the person will employ the following process steps:
Recognize the moral impact. Consequentialism or perceptions of
social expectations form the basis for the analysis at this and later
stages of the process. At this point the person considers the benefits
and harms, the rights and the wrongs that result from a particular
action. The expected reactions of others may be considered.
State the moral problem in such a way that it persuades others to see
the ethical issues in the same way. This step is often implied, but
how and when the attempt to persuade is seldom discussed.
Determine the economic outcomes balancing the net good outcomes
with the net bad outcomes in order to achieve the optimum result.
Here the utilitarian posture, which we will explore later, is hard to
miss.
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Consider the legal requirements. Laws are formal and specific
expressions of social expectations. In addition, society expects its
citizens to obey the law. At this step the legal requirements are
rationally analyzed.
Evaluate the ethical duties. At this point the person will consider
some of the content that has traditionally formed the smorgasbord of
duties from which to choose as the situation seems to indicate.
Included in this list may be religious beliefs which are placed
alongside virtues, utilitarianism, the duty to use reason and avoid
contradictions, justice and rights. As with the other steps in the
process, this is dominated by rational, cognitive activity
accomplished by the person.
A few observations can be made about this. First, popular contemporary
approaches, for most business ethics thinkers, are dominated by the rational,
cognitive activity of the person. The social context is not wholly ignored;
however, it tends to be de-emphasized in favor of the individual, cognitive
activity. At times, this cognitive activity engages others through dialogue or
debate and in so doing becomes somewhat political. It is cognitive in that
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the analysis and decision making occurs primarily in the mind of each
person. It becomes political when, as each person follows the analytical
steps, he or she realizes that differences of opinion exist. Each attempts to
persuade the others of the validity of his or her point of view. This
persuasion is seen as primarily a meeting of rational minds but each, at least
potentially, that comes from a different starting point. From such dialogue a
way through the differences is then negotiated. It is with this typical
contemporary individual, cognitive approach that this book is in contrast.
Second, not all contemporary approaches are this cut and dried as
portrayed here in the steps of the process. Some contemporary approaches
emphasize virtues. Others, such as egoism, emphasize what the person
desires to achieve placing this above other concerns. Others, such as
relativism and the social contract, emphasize social expectations. Even
when the various approaches are considered, the rational, cognitive
dimensions tend to dominate.
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The Perspective of This Book
The goal of the book is to help you understand a biblical perspective so that
you can make an informed decision as to what degree this perspective is
plausible, defensible and practical in the contemporary market. A related
goal is to provide a setting in which you can think carefully about your
preferred ethical approach and in the process make a commitment of the
heart to an approach which you believe to be best.
Another goal is to provide a framework that you can begin practicing
now. This is not just a book about theory. It helps you take the first steps of
practice in a social setting.
Some of the ethical issues that companies and their managers face are
relatively straightforward. What is right or wrong may seem obvious. With
few exceptions the ethical approaches described in the book will all lead to
the same conclusion: Do not lie, cheat or steal! However, as you will see,
some of the ethical dilemmas that businesses face are more complicated. It
is with these more complicated problems and dilemmas where the ethical
perspective you believe is best will be tested.
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Some ethical decision-making approaches are easier than others. Some
focus on a limited set of issues because the definition of what constitutes
justice or rights is simple. As we will see, for example, egoism tends to
focus on the interests of the person. Utilitarianism attempts to counteract
the shortcomings of egoism by placing all relevant stakeholders in the same
status with respect to morals.
We use the term process to refer to the intrapersonal (within the person)
and interpersonal (between persons) activities which lead to a decision for
action or the action itself. A process can be thought of as a sequence of
action steps that a person takes to accomplish a task. When faced with an
ethical choice, the task is to decide and act on the question, What is the
right thing to do in this situation? You will be given, through reasoning and
discussions with others, a chance to test these approaches on more
complicated ethical questions. You should know that a biblical perspective
is not necessarily simple. It may be one of the more comprehensive
approaches to ethics. It is capable of being applied to a wide variety of
situations. Because of this, in some situations the biblical theme approach
may require more work than so-called secular, contemporary approaches.
Accordingly this is a book that will guide you in developing critical
thinking about the various ethical approaches and how to apply them. Given
the theme of this book, some readers may take exception to this suggestion.
If you are a Christian and your idea of faith leads you to say something like,
“If God said it, I believe it; that’s good enough for me,” then a suggestion of
developing critical thinking to evaluate the biblical approach to ethics may
be offensive. The premise of the book should not be forgotten here: A
biblical perspective is offered as the comprehensive, authoritative standard
of ethics yet one that has the potential to be applied to a wide variety of
marketplace situations.
That being said, the natural response of any reader is to think about the
plausibility of such a claim. In the process, you will not avoid thinking
about the plausibility of your own preferred approach to deciding right and
wrong in business. You may find that some of the ideas you have previously
held are not biblical. What will you do when you encounter this?
An additional premise is that both Christians and non-Christians take
ethical actions and make decisions that can be considered ethical. Christians
do not have a monopoly on all things right and wrong. There are some
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points of alignment between the biblical perspective and some so-called
secular approaches to ethics used by non-Christians. Accordingly, this book
does not advocate that all non-Christian ways of thinking and acting in the
market are wrong.
Another premise of this book is that faith does not do away with the
need for the Christian to think. Instead, faith informs reason; it is the
foundation for reason. Faith should not destroy cognitive function. Said
another way, biblical faith does not do away with the need to ask questions
and think carefully especially about issues of faith. On the contrary, biblical
faith may spark the Christian to ask more questions that need consideration.
The recommendation to contrast a biblical perspective with
contemporary secular approaches was addressed in the Bible itself. The
Bible writers were aware that the primary readers (or hearers) of the Bible
story were living, buying, selling, working and playing among people who
did not accept biblical ideals. Collectively, they present the Bible story itself
as an authoritative and plausible alternative to competing worldviews of the
days when the various books were written or the narratives recorded took
place.
More than 230 times the Bible makes explicit reference to “other gods.”
The God presented in the Bible story is implicitly compared with the
philosophies that embrace the idea of many divine beings. The Scripture
passage at the beginning of this chapter is just one illustration among others
throughout the Bible (in both Old and New Testaments) where the ways of
God are compared with the various ways of people who do not follow God.
But nowhere in the Bible are we told to not think about what God says.
Indeed, the entire biblical record is designed for just the opposite! It is
as though the Bible writers as a group are saying to us, Here is the story
about God and his ways. Now consider this long and carefully with your
whole being before you reject it in favor of something else! Furthermore,
don’t just think about it. Open your whole heart and being to the possibility
of embracing the God who is the Author of this way. This is not just about
using pure reason alone. Talk about it to other people. So, on the one hand,
it is about a enjoying a relationship, but relationships involve the whole
person in action with others, not just the powers of logic hidden in one
person’s mind. On the other hand, relationships do not short-circuit rational
thinking. Using your whole being with all of its capabilities and faculties,
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body, mind, spirit, emotions, social awareness, perceptions and economic
awareness, learn to accept the gift of faithfulness in a relationship with God
and with others in the marketplace even when it is not always crystal clear
what should be done.
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Biblical Perspective on Faith
The biblical perspective on business ethics sheds light on the meaning of
faith itself. Just as the apostle James wrote to the early Christian church,
faith that is not evident in action is not only useless; it is dead! 4 This
suggests that belief that is not brought in to action is not truly faith. Biblical
faith is not mere belief or mental assent to the proposition that God exists or
belief in the truthfulness of what the Bible says when it talks about God or
belief in Jesus as your personal Savior. This is a part but not the whole.
Biblical faith is more!
Biblical faith is not a feeling of certainty that you have correct beliefs.
Thus, biblical faith is not a mere sense of psychological certainty which you
use to remove all questions, even the difficult ones. Rather, biblical faith
involves living a life that is committed to a relationship with God and his
way of living even when we do not feel especially close to him and
especially when we still have questions. You may encounter a few
ambiguous ethical and social situations for which the one “correct answer”
is not plain to see. But this does not remove our responsibility to do our
best, with the help of the community around us, to make decisions that are
faithful.
Like the biblical story themes explored in this book, faith is actionoriented, not just psychological or emotional affection. It involves
committed faithfulness of your whole being in a social context. In addition,
true faith is not just an individualistic way of personal thinking; it is
commitment lived in community where the great biblical story themes are
shown in action. Accordingly, faith is not merely what you say; it is what
you do with others that shows in action what you say. This level of
commitment is not something that humans can produce of their own will.
What an amazing gift of God faithfulness is.
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Faith: faithfulness in action
All Christians are called to be witnesses of God. However, there are
times and places in the business world where it may be inappropriate to
openly talk about religious faith. In such situations every Christian can still
speak on behalf of the character of God, drawing attention to the amazing
principles of a flourishing life. When you promote these principles,
advocate on behalf of them in your organization and integrate them into
your own habits, you are telling about Jesus Christ just as surely as when
you mention his name.
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When
you
promote
these
principles, advocate on behalf of
them in your organization and
integrate them into your own
habits, you are telling about Jesus
Christ just as surely as when you
mention his name.
To start the task of critical thinking about the biblical story perspective,
let us consider the biblical portrayal of an important process. As you read,
reflect and talk with others about the issues raised in this book you may find
yourself coming back to this again and again. In fact, it is the biblical
portrayal of the process which is one of the central contributions of this
book to the field of business ethics.
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Ethics and the Heart
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That the scriptural approach to business ethics involves more than the use
of pure reason alone is addressed in the Bible. The biblical process of
making decisions regarding ethics, social justice and social responsibility is
rooted in the concept of the heart and its care by a person and by a
community of like-minded faithful people.
The heart is the seat of decision making, judgment and moral
commitments. It is in the heart that a person deals with personal and
perceptual biases, battles the tendency toward self-deception, considers how
to relate to other people, evaluates the behavior of others in the community
and considers what is right and wrong and provides the courage to act on
what the person believes to be right.
The heart, representing the whole person, is the center of the ethical
process seen from the perspective of one person in community. The ancient
Hebrew idea of the heart means the “inner person” signifying, in part, that
all of life’s experiences in their totality are embraced by, controlled by and
enjoyed in the heart. It is as if a real, whole person and this person’s
awareness of the entire community resides in the heart directing, evaluating,
deciding, acting and responding to the person’s actions as well as the
actions of others. Ethical action by one person springs from a heart that is
transformed under the power of God and in dialogue with a faith
community of persons who are open to being transformed as a community.
Notice how the following Scripture emphasizes the whole person in a
social context:
Hear, O Israel! The LORD is our God, the LORD is one! You shall
love the LORD your God with all your heart and with all your soul
and with all your might. These words, which I am commanding you
today, shall be on your heart. You shall teach them diligently to your
sons and shall talk of them when you sit in your house and when
you walk by the way and when you lie down and when you rise up.
(Deut 6:4-7; see also Ex 18:20; Deut 5:33) 5
This idea that the whole person engages in a response to God and to the
community was also expressed by Jesus Christ:
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And He said to him, “‘You shall love the LORD your God with all
your heart, and with all your soul, and with all your mind.’” (Mt
22:37; see Mk 12:30-33; Lk 10:27)
Certainly an intrapersonal, cognitive or introspective dimension is
important. Humans have an amazing capacity to discern, judge, evaluate,
reason, critique, compare and contrast. But the biblical metaphor of the
heart communicates that the whole person is involved with ethical decisions
and action. The heart is the spring of action.
Further, the heart is located in the person, but it takes into consideration
the hearts of other persons in the community. With the whole heart each
person is responsible for taking a leadership posture with respect to right
and wrong. The whole person is involved in interpreting the statements of
God’s will. The whole person bears the responsibility for action.
The biblical perspective is that the faithful follower of God will keep
the heart. Keeping the heart means allowing God to write on the heart the
principles of his character designed for us to imitate for our own wellbeing:
Watch over your heart with all diligence,
For from it flow the springs of life. (Prov 4:23; see also Prov 4:4;
28:26; Deut 4:9)
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How blessed is the man who does not walk in the counsel of the
wicked,
Nor stand in the path of sinners,
Nor sit in the seat of scoffers!
But his delight is in the law of the LORD,
And in His law he meditates day and night. (Ps 1:1-2)
The law of the LORD is perfect, restoring the soul;
The testimony of the LORD is sure, making wise the simple.
The precepts of the LORD are right, rejoicing the heart;
The commandment of the LORD is pure, enlightening the eyes. (Ps
19:7-8)
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The law of his God is in his heart;
His steps do not slip. (Ps 37:31)
Your word I have treasured in my heart,
That I may not sin against You. (Ps 119:11)
I shall run the way of Your commandments,
For You will enlarge my heart. (Ps 119:32)
Your testimonies also are my delight;
They are my counselors. (Ps 119:24; see also Prov 2:1-12)
These concepts from the Old Testament are consistent with what is
found in the New Testament. Jesus taught that it is out of the heart actions
in social context come (Mt 12:35; 15:19; Mk 7:21). It is the heart on which
God will write his Law to transform us (Heb 10:16).
The Bible story portrays the wise person as one who is diligent in
keeping his or her heart because it cannot always be trusted if left merely to
human devising. In contrast, in the Bible fools are foolish because they trust
their own hearts as they are, they do not care for the heart using the
principles of God’s commandments and they do not get counsel from
Scripture or from other trusted community leaders who are on the pathway
to following God’s principles for well-being.
The biblical metaphor of the heart refers to the location of several
elements of human experience:
fundamental beliefs
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cognitive reasoning
judgments and evaluations
decisions
virtues
will
memory of personal experiences with other people
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perceptions of others in the community
personal biases
awareness of interpersonal relationships
commitments to God and to others
intuitions
conscience
human spirit
emotions 6
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The Personal Perspective
In biblical perspective, while it is the person’s responsibility to watch over
the heart diligently, ultimately the faithful heart and all it contains for good
comes from and is developed by God. It is worth repeating: Not only is the
initial acceptance of God, in Jesus Christ, part of the gift of faith. The
transformation of the heart toward the actions of faithfulness also is a gift!
Accordingly, the person who desires to keep his or her heart commits this
choice of allowing God to work on the heart to transform it. This is the
ongoing work of faith (faithfulness). It is God who puts his law in the
heart; 7 it is God who enlarges the moral capacity of the heart such that, to
use scriptural imagery, the person walks and even runs along the way
outlined by God.
Keeping the heart is also achieved through a process of continual
reflection on God’s Word while living life in community. The foundation
for this lies in three areas. First, the explicit biblical directions for action
should be followed when the issues are clear. These explicit directions must
be allowed into the heart. Second, biblical narratives provide us with
examples of lessons that can be drawn for our actions. These stories
illustrate the principles in action and the social impact of certain themes.
Third, biblical story themes embody both the explicit biblical guidance and
the lessons from narratives. These themes carry the essential messages of
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the narratives and the explicit teachings. It is these biblical story themes that
are in focus in this book.
When difficult situations are encountered, listening to others in the
community who are also following God becomes an important part of
keeping the heart. 8 These wise persons promote a flourishing life in the
community by providing counsel that has passed through their reflection of
the themes from God’s Word. This brings them joy and provides you with
wisdom. “A wise man will hear and increase in learning, and a man of
understanding will acquire wise counsel” (Prov 1:5). 9 “Deceit is in the
heart of those who devise evil, but counselors of peace have joy” (Prov
12:20).
Action begins in the heart. Thus, ultimately it is out of the heart, bathed
in God’s Word and tested through dialogue with trusted wise persons, that
ethical actions flow. 10 But action involves other dimensions of the person,
too. This biblical ethics process can be illustrated by figure I.2, which
portrays the ethics process as seen from the point of view of a person. As
we will see, a biblical perspective on ethics includes the personal
(individual) perspective. But it also goes beyond this to embrace a process
undertaken in the entire community.
Fig. I.2. The biblical ethics process from a personal perspective.
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The Community (Social Group) Perspective
While personal responsibility is part of the context of the biblical narratives,
pure individualism is not. 11 Ethical decisions and actions are individual, but
this does not mean that the personal perspective is the only viewpoint of
Scripture. In spite of this, some Christians approach the ethics process as if
it is primarily an individual matter.
ETHICS
thinking and doing
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“the heart” and “the walk”
While the heart is the metaphor which focuses on the personal
perspective, it is the metaphor of walking or “the way” or journey which
conveys the community perspective of the ethics process. 12 Walking
involves more than thinking. It requires action in a community. It means
going out among other people, communing with them, engaging them in
conversations about life and life activities. It also means taking actions in
their presence (after thoughtful consideration) which show who you are and
what you stand for. When combined with the personal perspective, as a
process ethics becomes both thinking and doing in a community. In this
way the action side of ethics is not rash, thoughtless action. Rather, it is
action based on thoughtful awareness of how other persons in community
see the matter.
The following ideas show that the process of discerning right from
wrong in the marketplace cannot be purely an individual matter in
complicated situations. First, all ethics involves behavior in a social context.
If in a social context, at merely a glance we are compelled to ask, how can
the ethics process be purely a personal matter? In truth, it cannot.
Second, the person contemplating a certain action has a biased point of
view representing a particular interest based in personal needs and personal
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experiences. Other persons (we can call them stakeholders) may have
different points of view representing different interests and life experiences.
Whenever two sets of stakeholders have competing interests, we get an
ethical problem. Finding a way through this problem requires a
conversation among the stakeholders who have different interests. An
example of competing interests can be found in some buyer-seller
relationships, employer-employee relationships and company-society
relationships.
Third, the rightness or wrongness of certain marketplace actions is not
immediately apparent. Some marketplace actions have both desirable and
undesirable consequences. Some decisions may require the decision maker
to choose between the better of two good things or the lesser of two bad
things. The most complicated ethical dilemmas may require both types of
choices. Assuming that more than the decision maker is affected by the
action, other people may have an opinion about the decision.
Fourth, shaping public policy (laws and regulations) based on ethical
principles to minimize the risks of unethical behavior requires a
conversation among lawmakers and interest groups who represent the
various points of view on the ethical issues at stake. Shaping international
regulations, laws and policies will require a much more complicated,
lengthy discussion.
INTERPERSONAL AND INTRAPERSONAL
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Interpersonal: a process that occurs in the context of
one or more relationships between persons through
conversations
Intrapersonal: a process that occurs inside a person’s
thinking or self; cognitive, rational, emotional
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Finally, history reveals that group conversations do take place about
ethical matters. Although Christians point to the same biblical record as the
foundation for their belief and practice, we can see that down through
history Christian thinkers who wish to be faithful to that biblical record
have had different points of view or points of emphasis when compared
with thinkers who lived at different times and places. One might even see
the roughly two thousand years of Christian dialogue on ethical matters as
being a very slow conversation about difficult ethical matters.
Wisdom for ethics is not limited to what a person in isolation from the
community is able to learn. It is a person-in-community process and a
collective community process of getting and using wisdom. 13 Through
conversations about social behaviors faith community members develop a
shared belief regarding the origin of ethical principles (i.e., God). This is
the community’s way of voicing a belief in existence of absolute, objective
standards of conduct. Further, it is the community’s way of positioning this
absolute standard outside the persons and the community as a whole while
being managed in the community through the participation of persons. In
terms of the thesis of this book, it is the collection of biblical story themes
which form the content of community dialogue on ethical matters. These
themes are the architecture of the narratives which are formed when
community members act (see fig. I.3).
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Fig. I.3. The biblical ethics process from a community perspective.
Community members accept the Ten Commandments as the
fundamental ethical principles that must be followed. But some actions, at
least on the surface, need a thorough exploration of how biblical principles
should be applied. This requires members of the community to have
conversations founded on the same starting point: the principles that foster a
life-giving relationship with God and with each other. This is a community
process of testing ideas, reflection, debate, decision making, observing
results and further reflection. Thus, ethics is as much a community,
interpersonal relational process as it is a cognitive, intrapersonal cognitive
process.
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You shall teach them diligently to
your sons and shall talk of them
when you sit in your house and
when you walk by the way and
when you lie down and when you
rise up. (Deut 6:7)
We see examples of the interpersonal process at work in Scripture.
Abraham and Lot have a conversation about what to do regarding the
conflict that had arisen over scarce resources for their animals. This was an
important economic issue. Through this conversation Abraham takes a
leadership position by recommending that a geographic division be made
between the two families. 14
The experience of the exodus, in part, removes Israel from a situation in
which their community conversations about ethics were not allowed to a
place where it is allowed and encouraged. 15 The people took full advantage
of this newfound freedom to talk. 16 In these stories we learn that all persons
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affected by a situation can become parties to the conversation that takes
place regarding what is right and wrong.
The verse from Deuteronomy 6:7 highlighted above refers to the
interpersonal dimension. Ethical principles are to be a matter of social
conversation not only within the family but also in society as people went
about their business walking “by the way.” Moses instituted an
organizational restructuring so that leaders among the people who were
considered wise in the ways of God would share in the process of giving
advice and mediating between disputing parties. “You shall select out of all
the people able men who fear God, men of truth, those who hate dishonest
gain; and you shall place these over them as leaders of thousands, of
hundreds, of fifties and of tens” (Ex 18:21).
Moses warned the people against discontinuing communal dialogue.
“You shall not do at all what we are doing here today, every man doing
whatever is right in his own eyes” (Deut 12:8). Later, under the judges,
Israel learned the hard lesson what happens when people stop taking
counsel. 17 Still later Solomon warned, “The way of a fool is right in his
own eyes, but a wise man is he who listens to counsel” (Prov 12:15).
Other Bible writers emphasize the importance of counselors. Solomon
mentions the importance of seeking counsel from wise people. 18 The king
is responsible for advocating on behalf of the poor and anyone who cannot
speak for himself or herself. 19 When the civil rulers do not participate in
this community conversation about the poor, prophets rise up to rebuke
them. The prophet Isaiah foretells the time when God would restore the
flourishing life to his people. The presence of counselors was an important
step in the process: “Then I will restore your judges as at the first, and your
counselors as at the beginning; after that you will be called the city of
righteousness, a faithful city” (Is 1:26). Isaiah identified the coming
Messiah as a counselor who would come among the people. 20 In contrast to
the wise counselors available to help the person who wishes to be faithful to
God, the Bible describes the presence of wicked counselors who advise
foolish courses of action. 21 Isaiah comments that when the people are taken
into captivity, God would remove from them the counselors. 22 Removing
the very thing that is needed in complicated ethical decisions is indeed a
drastic punishment!
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From a practical point of view, simple ethical questions are answered
directly by the law of God: Don’t kill. Don’t steal. Don’t tell lies. Don’t
cheat. 23 The more complicated ethical dilemmas need more thorough
exploration of how biblical principles should be applied. A more thorough
exploration means that it is more likely that community persons are brought
into the conversation. 24 In turn, this means that someone will need to take
the lead or share the lead in the conversations. It is in community where
decisions are made about the difficult problems, not that every difficult
problem needs to be shouted from the town square. Instead, a small group
of persons can gather in private around the one tasked with making a
difficult decision. The story that emerges from such conversations, and the
resulting actions, become evidence of how important is community (even
the small-group variety). Furthermore, this story that emerges becomes an
important social foundation for the obligations that are shared.
Walking in the community having conversations involves testing ideas,
reflection, debate, decision making, observing results and further
reflection. 25 It involves putting relationships on the line when injustices
occur. It is the relationships themselves that are at stake when ethical issues
arise. To nurture and protect the relationship, someone must lead in the
conversation. The prophets and Jesus Christ all discerned the validity of
what others in the community were putting forward as guidance based on
their understanding of God’s law. They were not silent; instead, they
participated in the community dialogue regarding right and wrong
actions. 26 Thus, there is no mechanical process by which we carry with us
an outline or list which we apply in a decision-tree fashion for the complex
issues.
Such dialogue forms an ongoing broader conversation in and around the
community regarding shared concerns. 27 It involves judges at the city
gates, 28 the king on the throne, 29 prophets speaking out and parents
teaching their children. 30 The process is suited for all social settings in an
environment that is continually changing in terms of technology, politics,
science, commerce, religion, philosophy, art, music, literature, and every
other human endeavor or expression. The process is a form of communion,
not only with each other but also ultimately with God. Our walk is not only
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a journey among humans; it is also a walk that takes place in the presence
of God as a person holds on to another person as they walk together. 31
Ultimately ethics is not just what we think. It is about what we do in a
social setting. Accordingly, when we face a complex ethical dilemma and in
sorting it out we engage others in the conversation, this becomes the first
thing to do in the process. It can be the action step which provides us the
wisdom, political support and perhaps courage needed for the other actions
which follow. In some cases, this simple action of starting a conversation
with others may be the most important action one can take in the ethics
process. It is the action step which makes possible the telling of stories
which, in turn, communicate character and make possible the
transformation of character in others.
To summarize what we have observed thus far, the biblical perspective
on deciding what is right and wrong in the marketplace is both an
intrapersonal process of our heart and an interpersonal process during our
walk in a social context. To the extent to which persons engage in
conversations about right and wrong, the communal process occurs at the
same time as the personal process. The communal process involves
community leaders. In Bible times these were judges, counselors, prophets,
teachers, civil leaders, priests and heads of households.
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Initiating a conversation with
others about a complex ethical
issue is the first action step in
ethics.
In the personal process simple ethical questions can be answered
directly by the basic principles in the Bible. Community leaders participate
in conversation with different points of view and when the issues are
complicated. To simulate this first action step, the section “Down to the
Nitty-Gritty” is offered for the purpose of practicing the process.
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Down to the Nitty-Gritty
This section of the book will reappear in all but the last chapter. It is
modeled after the two interrelated aspects of the ethics process described
above. This is where you are given a chance to practice. To spark
intrapersonal reflection and the interpersonal community conversation, a
few questions will be asked in this feature relating to the practical
dimensions of the chapter topic. Here is the first example (see table I.1).
The Current Crisis
There is a crisis of business ethics among contemporary businesses and
their managers. In spite of calls for reform at all levels including changing
what is taught in business schools, it does not appear that the trend will
change any time soon. In any given week, we hear stories about people who
do unethical things in business. These appear in the local and national news
media. Just read the Wall Street Journal or any business weekly magazine
and you will see examples.
Table I.1. The ethics process: intrapersonal and interpersonal.
Keeping Your Heart:
An Intrapersonal Process
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What commitment have
you made in your heart
to be faithful to God?
How do you feel about
the two-part process
(intrapersonal
and
interpersonal)
when
deciding what is right
and wrong?
Think about Scenario A
at the beginning of the
Walking in the Community:
An Interpersonal Process
Has your circle of friends made the same
commitment in their hearts to be faithful
to God? If not, on what basis do you
continue to associate with them? Can
you be friends with someone who does
not share your level of commitment to
God?
When was the last time you and other
people got involved in a conversation
about something that was right or wrong?
What was the topic? Who took a
leadership role in the conversation?
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chapter. What makes
the actions of the ATM
thieves wrong?
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Think about Scenario B
at the beginning of the
chapter: Is it wrong to
use Jason’s unsecured
WiFi signal to access
the Internet without his
permission? If so, why?
What, if anything, was the outcome of the
conversation?
Think about Scenario A at the beginning
of the chapter. In what way, if at all, would
it benefit you to talk with someone else
about what is right or wrong in this case?
Think about Scenario B at the beginning
of the chapter. With whom might you talk
about this to more clearly know what is
the right thing to do? Get in a group now
and discuss this scenario. What is the
outcome of that conversation?
It has become such a problem that calls for renewed focus on business
ethics and business reforms have come from many sectors of society
including leaders in business. The calls have become more intense, and for
good reason. People in business, customers, media, government, indeed
most groups of people in society have experienced an erosion of trust in
business primarily because of the scandals, the gross wrongdoing and the
blatant disregard for standards of right and wrong. Employees see these
things from the inside of their organizations and are disheartened and
discouraged.
Business school graduates enter a marketplace in which sensitivities
toward ethical scandals have never been higher. Yet, this same marketplace
is riddled with persons and organizations that will stretch the ethical
boundaries to the edges of what society is willing to tolerate. Young
business professionals entering the workforce may be encouraged to take a
relativist or egoist approach all in the name of supporting laudable
organizational or personal goals.
Just as there is a crisis in business ethics, so too there is a crisis among
Christians regarding what is right and wrong. Some Christians, seemingly
without thinking, have embraced secular approaches to business ethics. In
some cases, they have embraced approaches to ethics that are opposed to
the biblical foundation of Christian faith and practice.
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Carefully evaluating the commonly accepted secular ways of thinking
will give readers a chance to recognize in themselves some of the same
patterns of thinking. In this process, the flaws of secular approaches can be
evaluated and readers can come to clarify what they believe and why.
This brings us to the engine of this book: The biblical story themes.
These are called story themes in this book because they are integral not only
to specific stories and teachings of the Bible but also to the overall big story
of the Bible, the story about God and what a relationship with God is all
about.
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The Value of Biblical Story Themes
Scripture story themes are valuable for several reasons. Scriptural themes
offer the reader an unusual way to saturate the heart with scriptural
thinking. The more we connect Scripture with business thinking and
practice (it is assumed), the more we will think and act biblically when we
are in the marketplace, the more the Holy Spirit can bring to our memory
what we have learned, 32 the more alive our conscience will be to do the
right thing, the stronger our defense against doing the wrong thing, 33 the
stronger our moral imagination will become, the more capable we will be to
counteract our inherent perceptual and judgment biases that lead us
unwittingly into unethical practices and the better able we will be to
encourage others. 34
Story themes interrelate, interweave and sometimes overlap each other.
At other times they interpret each other. In these ways, they become a
complex canvas on which the Bible paints the essential message of God for
our times.
Biblical themes promote the movement of learning from schooling into
the arena of character education where hearts, minds and whole lives can be
transformed. 35 The distinction between schooling and education is an
important one. Schooling is the setting in which you learn information such
as principles of accounting, economic theory or estimating the investment
risks of particular opportunities. Education is the process of having the
whole life transformed from the inside out by the renewing, creative power
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of God. Education is the process whereby the image of God is restored in us
for service on this earth and for service in the life to come. 36
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Education is the process whereby
the image of God is restored in us
for service on this earth and for
service in the life to come.
Biblical themes are valuable for unlocking some difficult, and often
misunderstood, passages of Scripture. Without the rich, deep perspective
that these themes offer, a superficial reading of Scripture results in the
development of bad theology and bad policies.
Scriptural themes are so pervasive throughout the Bible that they help
us avoid cherry picking verses here and there to suit our private goals. In
short, these themes help us maintain the authority of Scripture.
It has been said that you become like the person whom you admire
most. As we spend time admiring the beautiful elements of God’s character
(expressed in story themes), we become changed. By continually focusing
on these themes, especially as revealed in the life of Jesus Christ, we
become changed, transformed into his image. 37 Scripture themes
continually keep before the mind the character of God in Christ as seen in
both the Old Testament and the New Testament. 38 By continually
beholding the character of God, the community comes to know God and as
a result becomes changed. 39
Evangelical Christians sometimes refer to this as Christ “living in their
hearts.” For some this becomes a powerful mystical experience as they
sense the close presence of God in their life. They see how their behavior
has changed, and they are energized by the realization that the power of
God is at work. 40 This becomes the basis of witnessing.
Others who do not experience the intense mystical presence of God can
still come to relate to the idea of an indwelling Christ. These come to
understand that the primary characteristics of Christ, and those of God the
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Father, are starting to take root in their own habits of action. For both types
of persons, it is the biblical themes that they start to relate to. Biblical
themes reveal the character of God. 41 The interplay of one theme against
another shows the aesthetic beauty of God’s plan for a flourishing life. Take
even one theme away and you are left with a diminished conception of God.
Accordingly, the elements of God’s character (comprising of the themes)
become the basis of our witness in action and witness in words.
Regardless of your religious experience (or lack thereof), you will likely
see alignment between some of the biblical story themes and the themes
that all humans are interested in. Conversations in the community regarding
ethical matters tend to cluster around certain themes present in the
community (e.g., justice, rights, loyalty, faithfulness), some of which are the
same as the biblical themes.
If just one or two biblical themes are used in the ethics process, the
danger is that the more complicated ethical issues will be short-changed.
Discussants will oversimplify or miss certain questions. If the full range of
biblical themes is employed in discussion of the complicated ethical issues,
more of Scripture is available to guide ethical behavior. One thing should
become apparent after reading the whole book: Biblical themes form a
cluster of perspectives that are very broad in their application. They may be
the broadest set of principles compared with any other single system of
ethics.
Compressing the twelve themes into just two or three would result in
loss of understanding. In our desire for efficiency, we would quickly
sacrifice richness and ethical effectiveness. The biblical themes that
represent God’s character and the believer’s conduct are rich in texture.
They are interrelated and interdependent but not identical. Because of this,
they are difficult to separate.
In addition to these reasons why the themes are important we see an
additional rationale. The prospect of becoming familiar with biblical story
and its major themes offers the opportunity to saturate the heart with
Scripture in a way that reading a few verses here and there cannot do alone.
This is considered in several Bible passages:
These words, which I am commanding you today, shall be on your
heart. You shall teach them diligently to your sons and shall talk of
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them when you sit in your house and when you walk by the way and
when you lie down and when you rise up. (Deut 6:6-7)
You shall therefore impress these words of mine on your heart and
on your soul; and you shall bind them as a sign on your hand, and
they shall be as frontals on your forehead. (Deut 11:18)
How blessed is the man who does not walk in the counsel of the
wicked,
Nor stand in the path of sinners,
Nor sit in the seat of scoffers!
But his delight is in the law of the LORD,
And in His law he meditates day and night. (Ps 1:1-2)
Saturating the heart with Scripture is particularly relevant to work in the
world of business as shown in these passages from one of the most famous
portions of Scripture, Psalm 119:
Business is where our feet walk every day: “Your word is a lamp to
my feet, and a light to my path” (Ps 119:105).
Business requires wisdom from counselors: “Your testimonies also
are my delight; they are my counselors” (Ps 119:24).
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The business environment offers temptations for false dealing:
“Remove the false way from me, and graciously grant me Your law”
(Ps 119:29).
Business offers temptations for selfish gain: “Incline my heart to
Your testimonies, and not to dishonest gain” (Ps 119:36).
Business results in cash flow: “The law of Your mouth is better to
me than thousands of gold and silver pieces” (Ps 119:72).
Business is a competitive environment that requires wisdom: “Your
commandments make me wiser than my enemies, for they are ever
mine” (Ps 119:98).
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Business requires understanding: “From Your precepts I get
understanding; therefore I hate every false way” (Ps 119:104).
Business is an agent of shalom (peace): “Those who love Your law
have great peace, and nothing causes them to stumble” (Ps 119:165).
THE MORE WE CONNECT SCRIPTURE WITH BUSINESS .
..
the more we will think biblically when we are in the
marketplace.
the more the Holy Spirit can bring to our memory what
we have learned.
the more alive our conscience will be to do the right
thing.
the stronger our defense will be against doing the
wrong thing.
the stronger our moral imagination will become.
the more capable we will be to counteract perceptual
and judgment biases.
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the more capable we will be to encourage others.
Biblical themes reveal that the Bible respects the material and economic
dimension of life experience. These themes are integral to life in the
marketplaces of the world. Indeed, these themes are relevant to all social
relationships. Themes explored in this text are applicable to both buyers and
sellers.
The themes are grounded in the writings of Moses but are carried
forward from there to more than three-quarters of the books of the Bible.
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These themes are employed from Genesis through Revelation. They are
identified by two important kings in the Psalms and the Proverbs. They are
present in the apocalyptic literature as well as in historical narratives and
poetry in the Bible. Following the lead of the prophet Moses, the later
prophets use these themes as the bases for their messages. Still later, the
identity and work of Jesus are based on these themes.
More than five hundred times these themes appear in the Bible in
groups. Here are just a few notable examples:
Righteousness and justice are the foundation of Your throne; loving
kindness and truth go before You. (Ps 89:14)
But by His doing you are in Christ Jesus, who became to us wisdom
from God, and righteousness and sanctification, and redemption. (1
Cor 1:30)
Stand firm therefore, having girded your loins with truth, and having
put on the breastplate of righteousness, and having shod your feet
with the preparation of the gospel of peace. (Eph 6:14-15)
And they sang the song of Moses, the bond-servant of God, and the
song of the Lamb, saying,
“Great and marvelous are Your works,
O Lord God, the Almighty;
Righteous and true are Your ways,
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King of the nations!” (Rev 15:3)
We should be cautious about claiming that we know everything about
God once we become familiar with these themes. Scripture tells us that the
full information about God is not perfectly knowable. 42 This awareness
should lead us to humility. What we know of God through Scripture is true,
but our knowledge may not be complete.
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How the Themes Were Selected
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Scholars have catalogued scores of Scripture themes. But which themes are
relevant to business ethics?
Three criteria seemed important when identifying the relevant Bible
themes. First, themes identified are those that the Bible itself associates
with our conduct. It is our conduct in all spheres of life (including the
marketplace) that is considered. Thus, these themes apply equally to family
relationships, leisure pursuits and our work in the faith community.
Second, themes associated with the character of God were selected
since some of the biggest questions in the Bible relate to his character: Who
is God, and what is he like? Is God’s way of relating and living the best way
to promote a flourishing life in community when compared with other
ways? It is the character of God that is in focus in Scripture and that we are
encouraged to imitate. 43 When God’s image is restored in human beings, it
is his character that becomes the key moral dimension.
Third, the themes are associated directly with Jesus Christ and his work.
Jesus, the central figure in the biblical story and the author and finisher of
our faith, is the clearest expression of what the character of God is like in
human experience. 44 If we are to emulate God, we will find the guidance
we need in the life and teachings of Jesus. The biblical support for these
themes can be found in appendix B and in the notes for chapters three and
four.
The intersection of these three criteria can be illustrated by the
following diagram (see fig. I.4). 45
Cafferky, Michael E.. Business Ethics in Biblical Perspective : A Comprehensive Introduction, InterVarsity Press, 2015. ProQuest Ebook Central,
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Created from betheluniversity-ebooks on 2025-01-03 06:00:15.
Fig. I.4. Biblical theme selection criteria.
When these selection criteria were applied, the following themes
emerge:
cosmic conflict
creation
covenant relationships
holiness
shalom
sabbath
justice
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righteousness
truth
wisdom
loving kindness
redemption
Cafferky, Michael E.. Business Ethics in Biblical Perspective : A Comprehensive Introduction, InterVarsity Press, 2015. ProQuest Ebook Central,
http://ebookcentral.proquest.com/lib/betheluniversity-ebooks/detail.action?docID=4091380.
Created from betheluniversity-ebooks on 2025-01-03 06:00:15.
In chapter three we will consider the question of why so many themes.
For now consider that the biblical story themes are appropriate to consider
for specific business ethical dilemmas, so-called dirty tricks, legal issues,
social responsibility issues and related case studies. These themes provide
the framework to consider practical ethical challenges that organizations
face in a global environment. In biblical thinking, business is not separate
from the rest of life. Life is an integrated whole experience involving all
social relationships, religious faith, economic endeavors, international
relations and physical and mental health.
Introduction Review Questions
1. What is the particular perspective that this book takes?
2. In Scripture, what is the relationship between ethics and the
metaphor of the heart?
3. What does the metaphor of “walking by the way” signify in
Scripture?
4. Describe the biblical ethics process from the personal perspective.
5. What is the biblical ethics process seen from the community
perspective?
6. What is the current crisis in business ethic...
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