Strategic Decision Making

Content Type

User Generated

User

Qnygba1212

Subject

Business Finance

Course

Strategic Decesion Making

School

nscc

Description

Using the same public corporation from Assignment 1 and the analysis from Assignment 2, Perform an internal organizational performance analysis including financial, customer/market, operational, and employee perspectives. (10%)
Introduction
This is the first of many assignments that, if put together, would formulate a strategic plan. By Assignment 9, you will determine a different strategy for a public company, NOT merely repeat their current strategy. By working through the series of learning activities and evaluated assignments, you will explore how to make important decisions and learn the strategic planning process.
Instructions
Using the public company you chose in Discussion 2 to perform an internal analysis. Create a document or slideware containing: COMPANY - SOBEYS
- an overview of the company, including its mission and vision for context
- an analysis of its financial performance
- an analysis of its customer/market/product & service performance
- an analysis of its operational performance
- an analysis of whether it is meeting its strategic goals
Use the company-supplied annual general report and other public reports/press releases for most of the evidence rather than relying on third-party opinion. For relevancy, compare the results of the organization to the industry or its main competitor. Do not quote other people or use AI to generate your answer; show your own work only.Use 11-or-12 point san-serif font and 1.5 line spacing.
Evaluation
This assignment is worth 10% of your overall grade and evaluates Learning Outcome #2: Perform industry research to inform effective organizational analysis and decision-making. Late penalties apply.
Discussion 6| PESTEL AnalysisDiscussion Topic
Due February 28 at 11:59 PM
Review a sample PESTEL Analysis. In this discussion, pick one category and conquer a section of the PESTEL analysis. See below what sub-topics you will be expected to cover in your section. Report back on one of the following:
1. Political/Government
2. Economic
3. Societal
4. Technological
5. Environmental
6. Legal/Regulatory
Explore the PESTEL research sources provided (click link) and provide a summary for North Pole Inc, a Canadian company. What PESTEL factors will affect Santa over the next five years?
- Explore research sources for the political situation in Canada and practice reporting on tax policies, changes in trade restrictions and tariffs, immigration policy, and the stability of governments.
- Explore research sources for economic conditions and practice reporting on interest rates, inflation, GDP, unemployment, disposable income, and the overall state of the economy.
- Explore research sources for Social/cultural changes including diversity, health and wellness changes, increased social awareness, community activism, individual vs collective culture, long long-term versus short-term orientation.
- Explore research sources for technology conditions and practice reporting on such things as the adoption of increases in automation, robotics, sensors, supply chain, tracking, adoption of e-Commerce, online safety, and Artificial Intelligence (AI).
- Explore research sources for the environmental conditions and practice reporting on such things as pollution levels, adoption of clean alternative energy, climate change, and adoption of green practices and sustainability.
- Explore research sources for the Legal and regulatory conditions and practice reporting on such things as employment/labour laws, health and safety regulations, discrimination, privacy laws, product labelling, intellectual property rights, antitrust laws, and consumer protection.
make sure to include apa citations

Dalton Douglas Murray

Rankin MacMaster

Nova Scotia Community College

MGMT4015/1412/Strategic Decision Making(O)/MacMaster

Due Date: February 28, 2025

Unformatted Attachment Preview

Balanced Scorecard Map Dalton Douglas Murray NSCC MGMT4015/1412/Strategic Decision Making Rankin MacMaster January 22, 2025 Balanced Scorecard Map Mission and Vision Statements Mission Statement: Sobeys Inc. states its mission as "We are a family nurturing families," which reflects the companys dedication to improving the lives of shoppers by creating strong retail environments and offering high-quality food products in both stores and communities (Sobeys Inc., 2025). Vision Statement: Sobeys vision statement focuse on overarching purpose and strategic focus suggest a vision centered around community engagement and customer service excellence, aiming to be a leader in the food retail sector in Canada (Sobeys Inc., 2025). Balanced Scorecard Strategy Map for Sobeys Balanced Scorecard Strategy Map – Sobeys Cause-and-Effect Relationships Financial to Customer: Improved profits come from better sales because customers stay loyal to the business. Customer to Internal Processes: Good internal operations create operational excellence that delivers better service to customers. Internal Processes to Learning and Growth: To run operations better companies need to train and develop their staff. Learning and Growth to Financial: When employees have strong skills they deliver better service quality which makes customers happier and produces better financial results. Company Sources and Industry Comparison Sobeys releases yearly reports that show their dedication to serving local communities and maintaining efficient business practices. During the latest financial quarter of 2024 Sobeys achieved 8.5% earnings growth bringing their total to $134.2 million. This represents an increase from $125.7 million during the same period in 2023 (Sobeys’ Annual Report, 2024). Sobeys demonstrates strong operational methods and builds better customer connections through its business performance in today's grocery market (Sobeys’ Annual Report, 2024). In contrast, comparing Sobeys to its key competitor, Loblaw, it is observed that Loblaw Companies Limited show revenue growth of 1.5 percent at $18,538 million for 2024 with $273 million more compared to the previous year (Loblaw Companies Limited, 2024). Sobeys leads over other Canadian grocery players because its faster growth shows better market response and consumer understanding. Sobeys's ongoing customer service strategies and operational improvements helped the company grow 1.1% in store sales before fuel counts (Sobeys' Annual Report, 2024). Loblaw's limited revenue growth creates problems for its market position and capability to withstand changing consumer priorities. As both companies continue to adapt to market dynamics, Sobeys has a positive outlook for future growth because it keeps changing to match what the market wants. References Loblaw Companies Limited. (2024, November 13). Loblaw reports adjusted diluted net earnings per common share(2) growth of 10.6% in the third quarter. CNW Group. https://www.newswire.ca/news-releases/loblaw-reports-adjusted-diluted-net-earningsper-common-share-2-growth-of-10-6-in-the-third-quarter-882657672.html Sobeys’ Annual Report. (2024). 2024 Annual Report. http://file:///C:/Users/Admin/Downloads/Empire-2024-Annual-Report-SEDAR.pdf Sobeys Inc. (2025). Our company and purpose. Sobeys.com. https://corporate.sobeys.com/ourpurpose PESTEL Research Resources A lot of research can be found through Statistics Canada at https://www150.statcan.gc.ca/n1/en/subjects Political (Include government, trade, tax,) Overview: https://rbcglobalconnect.rbc.com/en/resources/explore-new-markets/countryprofiles/canada/political-outline Government overview: About government - Canada.ca Trade: Trade and investment agreements (international.gc.ca) Tax: Taxes - Canada.ca Several other references: 1. https://studynovascotia.ca/canadian-economy-political-stability/ 2. https://ised-isde.canada.ca/site/strategic-policy-sector/en/marketplace-frameworkpolicy/foreign-investment-policy 3. https://www.canada.ca/en/revenueagency/services/tax/businesses/topics/corporations/corporation-tax-rates.html 4. https://www.canada.ca/en/revenue-agency/services/tax/rates.html 5. https://www.international.gc.ca/gac-amc/publications/economist-economiste/state-of-tradecommerce-international-2020.aspx?lang=eng Economic (Include interest rates, inflation, Labour, growth, trade) Interest rates and Inflation (CPI): Bank of Canada https://www.bankofcanada.ca/ Labour: Bank of Canada https://www.bankofcanada.ca/rates/indicators/capacity-and-inflationpressures/ Growth: Statistics Canada https://www.statcan.gc.ca/search/results/sitesearch?q=gross%20domestic%20product&fq=stclac:2&wb-srch-sub=search Trade Balance: Statistics Canada https://www.statcan.gc.ca/en/subjects-start/international_trade Societal (Include health, lifestyle, Poverty, population, aging) Health: Statistics Canada https://www.statcan.gc.ca/en/subjects-start/health Lifestyle: Statistics Canada https://www160.statcan.gc.ca/index-eng.htm Average hours worked https://www150.statcan.gc.ca/t1/tbl1/en/tv.action?pid=1410004301 Families, Households and Marital Status: Statistics Canada https://www.statcan.gc.ca/en/subjectsstart/families_households_and_marital_status Dimensions of Poverty: https://www.statcan.gc.ca/en/topics-start/poverty Population and aging: Statistics Canada https://www12.statcan.gc.ca/census-recensement/2021/dppd/prof/search-recherche/lst/results-resultats.cfm?Lang=E&GEOCODE=12 Technology (Include research, development, innovation) Research and Development: https://www150.statcan.gc.ca/n1/en/subjects/science_and_technology/research_and_development Digital Economy and Society: https://www.statcan.gc.ca/en/subjects-start/digital_economy_and_society Innovation and Digital Adoption Trends: check out the “Features” on https://www.statcan.gc.ca/en/subjects-start/science_and_technology Environmental https://www.statcan.gc.ca/en/subjects-start/environment Legal/Regulatory (Include type of law, changing laws relevant to that industry, trade agreements/embargos relevant to that company’s markets, industry regulations, ease of permits) Types of law in Canada are Common or French (Quebec) Industry Sector Intelligence: https://www.canada.ca/en/services/business/research/industrysectorintelligence.html Labour Standards and Laws: Workplace standards - Canada.ca https://www.canada.ca/en/services/jobs/workplace/federal-labour-standards.html https://www.canada.ca/en/services/jobs/workplace.html https://www.canada.ca/en/immigration-refugees-citizenship/services/workcanada/permit/temporary/start-working.html https://iclg.com/practice-areas/employment-and-labour-laws-and-regulations/Canada Trade Agreements: https://buyandsell.gc.ca/policy-and-guidelines/policy-and-legal-framework/trade-agreements https://www.international.gc.ca/trade-commerce/trade-agreements-accords-commerciaux/agracc/index.aspx?lang=eng https://www.canada.ca/en/services/business/trade/negotiations-agreements.html https://www.canada.ca/en/intergovernmental-affairs/services/internal-trade/canadian-free-tradeagreement.html https://www.tradecommissioner.gc.ca/index.aspx?lang=eng Find the industry association for the industry and look for news or hot topics for things such as new or changing laws, regulations, or ease of obtaining permits.
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Explanation & Answer

Attached.

1

Paper Outline for Strategic Decision Making
1

Sobeys Internal Organizational Performance Analysis

I

Introduction
A. Sobeys Inc. is a Canadian grocery retailer focused on improving customer
experiences and community well-being.

II

Financial Performance
A. In 2024, Sobeys experienced an 8.5% earnings growth from $125.7 million to
$134.2 million.

III

Customer/Market/Product & Service Performance
A. Loyalty programs, high-quality products, and an enhanced shopping experience
are key to how Sobeys improves its relationship with the customer.

IV

Operational Performance
A. Sobeys's strength lies in supply chain efficiency, store operations, and technology
adoption.

V

Employee Perspective
A. Sobeys is committed to workforce development, and as such, it offers extensive
training opportunities and career growth.

2

Political Factors Affecting North Pole Inc.
A. North Pole Inc.'s global operations benefit from the fact that the Canadian
government maintains a stable political environment

I

Trade Policies and Tariffs
A. Under Canada's trade agreements, such as the United States-Mexico-Canada
Agreement (USMCA), North Pole Inc. is affected by trade in goods and thus has
to either import or export the goods.

II

Tax Policies and Business Regulations
A. North Pole Inc.’s financial planning is directly affected by taxation policies.

2

III

Government Stability and Economic Impact
A. North Pole Inc.'s business is safe in a stable political climate, as Canada

Sources

1

Strategic Decision-Making and PESTLE Analysis

Student’s Name
Institution Affiliation
Professor’s Name
Course Name
Date

2

Strategic Decision-Making and PESTLE Analysis
Sobeys Internal Organizational Performance Analysis
An Overview of the Company
Sobeys Inc. is a Canadian grocery retailer focused on improving customer
experiences and community well-being. The mission of Sobeys is to " We are a
family nurturing fa...