Running head: SERVICE ORGANISATION
Ecole is a service company that deals with making and distributing school-related
products. Every type of student in the world uses these products every day. Ecole is a global
company with a vast stretch of branches that reach up to all the continents. The enterprise was
initially established as a small pen shop when the owner decided to expand his products to books
and files when he found out that his customers needed more than just pens (Karjalainen 2009). It
has since grown from offering just stationeries to all school-related products such as uniforms,
school desks, office stationery and equipment, computers, classroom equipment, laboratory, and
sports equipment among many other products. The company has partners in different parts of the
world that help with the distribution process to its customers. It also works with the industries
that make these products specifically for them, to keep the reputation of producing quality school
products. Therefore, this paper exposes a comprehensive evaluation of the purchasing processes
within Ecole Company as it also projects relevant methods using flowcharts.
Additionally, the targeted audience for this company first, is schools from all over the
world. It also has specialized equipment for the students abled differently such as brails,
wheelchairs, hearing aids, walking sticks that are available for the schools at a special request.
The company’s primary goal is to make sure students get ample reading materials and the right
atmosphere to make their learning comfortable (Karjalainen 2009). The company also makes
office equipment, which makes firms worldwide their target customers as well. Universities and
colleges also have many of their material available at Ecole. There are books on every course
offered in the world for students to access them. The sports equipment include all the stuff
required. For example in baseball, there is the uniform, ball, bat, glove, helmets and safety gears
and the net. All these are available at Ecole. Apart from the products, they also offer delivery
services from their branches across the globe. They also provide training on career choic...