Discussion QA

Anonymous
timer Asked: Jul 3rd, 2018
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Question description

Before posting to this discussion, read the following case study:

Jayakumar, T., & Tahora, S. (2016). Building a “backdoor” to the iPhone: An ethical dilemma . Ivey Publishing.

After you have read the case, express your views on Apple’s stance and FBI demands using the questions posed in the case (Jayakumar & Tahora, 2016, p. 1):

  • Was Cook justified in his refusal to heed the U.S. government’s demand to build a one-time access to the iPhone retrieved from the terrorists on the grounds of protecting customer digital privacy?
  • Was Apple’s obligation to protect customer privacy greater than its obligation to contribute to national security?
  • What dilemmas did Cook and the Apple management team face in this decision?
  • How could the dilemmas be resolved?

Tutor Answer

masterjoe
School: UC Berkeley

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Running head: APPLE INC. DISCUSSION CASE STUDY

Apple Inc. Discussion Case Study
Author:
Institution:

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APPLE INC. DISCUSSION CASE STUDY

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Apple Inc. Discussion Case Study
Justification of Apple CEO in Refusing To Heed the Government Demand
Yes, Cook was justified in his refusal to heed the demand. Apple's Business model basis
on customer privacy by protecting the safety of their customer's data. The US Constitution
provides people's privacy rights, and the creation of the backdoor was an infringement of the
rights (Jayakumar & Tahora, 2016). Apple's primary obligation and duty was to their customers
and shareholders, and the order sought to violate the privacy policy. It also infringed on their
right to refuse unreasonable requests. Furthermore, the long-term ramifications of the mandate
were grave. The government would have used the encryption to conduct illegal surveillance. The
FBI director Comey later confirmed that they would use the encryption on other devices unlike
their indication of the particular iP...

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