Description
Discussion # 1
- What benefits can a diverse workforce provide to an organization?
- What are the possible negative consequences for an organization that does not embrace diversity?
- What strategies can managers implement to enhance cultural awareness and overcome preconceived biases or stereotypes?
Discussion # 2
Daniel Goleman, a psychologist, was the first to popularize the trait Emotional Intelligence, sometimes referred to as EI. Emotional Intelligence is a person’s capacity to be aware of her or his emotions and feelings towards others to influence their thinking and actions. The four components of EI are:
- Self-awareness - This is your ability to read your own emotions accurately to know how your actions or lack thereof affect others.
- Self-management - This is your ability to control or regulate your emotions and act with integrity.
- Social-awareness - Gives you the ability to understand the needs of others and show empathy towards them.
- Relationship management - this is your ability to communicate clearly and convincingly, reduce conflict and build strong bonds
Explanation & Answer
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Discussion # 1
With the changing business environment, businesses are getting used to diversity policies
as well as strategies which appeal to the employees, suppliers, and customers. Diversity in the
workplace comes with many potential benefits which are of great importance to the business. In
addition, they may result in conflicts within the organization.
Having a diverse workforce has many benefits to an organization. To begin with,
diversity in the workplace brings together different talents, skills as well as experiences. All
these may be a great benefit to the organization and to the performance. In addition, a variety of
talents, skills, and experiences mean that employees have the ability to learn from one another.
Second, a diverse workplace creates innovation (Rice and Mitchell). This is because the people
involved have different ideas and perspectives. When they reason together, th...