write a paragraph

Anonymous
timer Asked: Jul 16th, 2018
account_balance_wallet $5

Question Description

write a paragraph for each (separately)

1- The Institute of Medicine's 1999 report, To Err is Human, shocked people with its estimate of the number of preventable deaths that occur in the health care system in the United States. (You will recall that a synopsis of this report is required reading for this week.)

It seems like 1999 is a long time ago. Do you think that the health care industry is doing enough to address the issues cited in the report?

Some of the things you might comment upon include:
• Have we started out strong and faded? Is Health Reform eclipsing this as a hot button issue?

• What is our role as health care professionals in dealing with the issues cited? How do we balance this with other pressures?

• Have you seen evidence in your jobs/internships that this remains an important issue?

• Do you think we are making progress?

• Any other thoughts you have


2 The White material this week talks about four related but different clinical tools:

• Clinical Practice Guidelines
• Patient Management Protocols
• Functional Protocols
• Interdisciplinary Plan of Care


Is there a simple way to explain the differences between the tools and how they are interrelated?


3- read the case attached in Word file then answer this question

As the hospital CEO, what would you do, if you had received this memorandum?

4- Also from the case, answer:

What are some of the problems with patient care in this hospital?

Unformatted Attachment Preview

Seventh Edition This edition draws on the experiences of high-performing and Malcolm Baldrige Award-winning organizations. It describes the key drivers of success: A culture of empowerment and responsive leadership that promotes teamwork among physicians, nurses, and other staff A system for continuous improvement that emphasizes process analysis, negotiated goal setting, measurement, benchmarking, and rewards John R. Griffith, MBA, FACHE, is the Andrew Pattullo Collegiate Professor in the Department of Health Management and Policy at the School of Public Health at The University of Michigan, Ann Arbor. He has received the Gold Medal Award and won multiple publication awards from the American College of Healthcare Executives. The first edition of The Well-Managed Healthcare Organization won the American College of Healthcare Executive’s James A. Hamilton Book of the Year Award. One North Franklin Street, Suite 1700 Chicago, Illinois 60606-3529 Phone: (301) 362-6905, Fax: (301) 206-9789 ache.org/hap ISBN: 978-1-56793-357-4 Order no.: 2156 John R. Griffith About the Authors Kenneth R. White, PhD, FACHE, is a professor in Virginia Commonwealth University’s Department of Health Administration in Richmond, Virginia. He has more than 35 years of experience in healthcare organizations in clinical, administrative, governance, and consulting capacities, as well as academic experience in program development and leadership. Kenneth R. White This edition also includes: A new chapter on building a culture of shared values, empowerment, communication, and service excellence A new chapter on the organizational infrastructure that sustains continuous improvement Strategies for building clinical processes that delight not only physicians and nurses with effective protocols but also patients with responsive, individualized care Best practices for various operational functions, including comprehensive performance measures and organizational models Strategies for retaining and increasing the contribution of clinical and administrative staff Reader-friendly aids, such as on-the-page definitions of terminology, synopses of chapter contents, and questions for reflection or discussion The Well-Managed Healthcare Organization The Well-Managed Healthcare Organization continues its position as the most comprehensive resource on healthcare management. The Well-Managed Healthcare Organization Kenneth R. White John R. Griffith The Well-Managed healThcare OrganizaTiOn AUPHA Editorial Board for Graduate Studies HAP Christy H. Lemak, PhD, Chairman University of Michigan Mark Allan Boston University John Baker, PhD University of Arkansas For Medical Sciences M. Nicholas Coppola, PhD, FACHE Texas Tech University Connie J. Evashwick, ScD, FACHE St. Louis University Diane M. Howard, PhD, FACHE Rush University Ana Maria T. Lomperis, PhD St. Louis University John M. Lowe III, PhD Simmons College Michael R. Meacham The Pennsylvania State University Lydia Middleton AUPHA Mark Pauly, PhD University of Pennsylvania Bernardo Ramirez, MD University of Central Florida Andrew T. Sumner, ScD, FACHE Georgia State University Andrea W. White, PhD Medical University of South Carolina Lesly Wilson, PhD University of South Carolina LT Suzanne J. Wood, PhD, FACHE Army-Baylor University The Well-Managed healThcare OrganizaTiOn S e Sv ee vn et hn t Eh d Ei td ii ot ni o n KEnnEth R. WhitE KEnnEth R. WhitE John R. GRiffith John R. GRiffith Chicago, Illinois Your board, staff, or clients may also benefit from this book’s insight. For more information on quantity discounts, contact the Health Administration Press Marketing Manager at (312) 424-9470. This publication is intended to provide accurate and authoritative information in regard to the subject matter covered. It is sold, or otherwise provided, with the understanding that the publisher is not engaged in rendering professional services. If professional advice or other expert assistance is required, the services of a competent professional should be sought. The statements and opinions contained in this book are strictly those of the authors and do not represent the official positions of the American College of Healthcare Executives, of the Foundation of the American College of Healthcare Executives, or of the Association of University Programs in Health Administration. Copyright © 2010 by the Foundation of the American College of Healthcare Executives. Printed in the United States of America. All rights reserved. This book or parts thereof may not be reproduced in any form without written permission of the publisher. 14 13 12 11 10 5 4 3 2 1 Library of Congress Cataloging-in-Publication Data White, Kenneth R. (Kenneth Ray), 1956€The well-managed healthcare organization / Kenneth R. White, John R. Griffith. -- 7th ed. € € € p. ; cm. €Griffith’s name appears first on the earlier ed. €Includes bibliographical references and index. €ISBN 978-1-56793-357-4 (alk. paper) €1. €Health services administration. €I. Griffith, John R. II. Title. €[DNLM: 1. €Health Services Administration--United States. €W 84 AA1 W585w 2010] €RA971.G77 2010 €362.1068--dc22 € € € € € € € € € € € € € € € € € €尓 € € € € € € € € € € € €2010014186 The paper used in this publication meets the minimum requirements of American National Standard for Information Sciences—Permanence of Paper for Printed Library Materials, ANSI Z39.48-1984.∞ ™ Project manager and editor: Jane Calayag; Acquisitions editor: Janet Davis; Book design: Scott Miller; Cover design: Gloria Chantell; Layout: BookComp, Inc. Health Administration Press A division of the Foundation of the American College of Healthcare Executives One North Franklin Street Suite 1700 Chicago, IL 60606 (312) 424-2800 Association of University Programs in Health Administration 2000 14th Street North Suite 780 Arlington, VA 22201 (703) 894-0940 CONTENTS List of Exhibits.........................................................................................xvii Preface ..........................................................................................xxiii Chapter 1 Foundations of High-Performing Healthcare Organizations......................................................................1 Chapter 2 Cultural Leadership..............................................................39 Chapter 3 Operational Leadership.........................................................69 Chapter 4 Strategic Leadership: Governance.......................................103 Chapter 5 Foundations of Clinical Performance..................................141 Chapter 6 The Physician Organization................................................182 Chapter 7 Nursing..............................................................................219 Chapter 8 Clinical Support Services.....................................................250 Chapter 9 Beyond Acute Care to Community Health..........................281 Chapter 10 Knowledge Management....................................................317 Chapter 11 Human Resources Management.........................................346 Chapter 12 Environment-of-Care Management.....................................383 Chapter 13 Financial Management........................................................417 Chapter 14 Internal Consulting............................................................459 Chapter 15 Marketing and Strategy.......................................................491 Glossary ..........................................................................................527 Index ..........................................................................................537 About the Authors...................................................................................553 v DETAILED CONTENTS List of Exhibits.........................................................................................xvii Preface...................................................................................................xxiii Chapter 1 Foundations of High-Performing Healthcare Organizations 1 In a Few Words......................................................................1 Critical Issues.........................................................................1 Questions for Discussion.........................................................2 Activities.................................................................................3 Contribution..........................................................................4 Stakeholders...........................................................................5 Customer Partners.............................................................6 Provider Partners...............................................................9 Sources of Stakeholder Influence......................................11 Ownership............................................................................13 Not-for-Profit, For-Profit, and Government Owners........13 Healthcare Systems..........................................................13 Designing Excellence in an HCO..........................................14 Cultural Foundation of Excellence: Transformational . Management...............................................................16 Operational Foundation of Excellence: Evidence-Based . Management...............................................................23 Strategic Foundation of Excellence: Positioning and . Protection....................................................................30 Suggested Readings..............................................................36 Chapter 2 Cultural Leadership 39 In a Few Words....................................................................39 Critical Issues.......................................................................39 Questions for Discussion.......................................................40 Purpose................................................................................41 Functions.............................................................................41 Promoting Shared Values.................................................43 Empowering Associates....................................................44 Communicating with Associates.......................................45 vii viii The Well-Managed Healthcare Organization Supporting Service Excellence.........................................47 Encouraging, Rewarding, and Celebrating Success...........51 Improving the Transformational Culture.........................52 People..................................................................................52 Sources of Leaders...........................................................52 Qualifications for Leaders................................................53 Leadership Development Programs..................................55 Paths for Beginners..........................................................56 Measures..............................................................................57 The Culture and Leadership Functions............................57 Assessing Leaders as Individuals.......................................60 Ensuring Leadership Continuity.......................................61 Managerial Issues..................................................................62 Starting the Path to Transformational Culture.................63 Maintaining the Ethical Foundation.................................64 Resolving Fundamental Disagreements............................66 Protecting Against Destructive Behavior..........................67 Suggested Readings..............................................................67 Chapter 3 Operational Leadership 69 In a Few Words....................................................................69 Critical Issues.......................................................................69 Questions for Discussion.......................................................70 Purpose................................................................................71 Functions.............................................................................72 Boundary Spanning.........................................................72 Knowledge Management.................................................79 Accountability and Corporate Design...............................82 Continuous Improvement................................................88 Sustaining and Improving the Operational Structure........90 People..................................................................................93 Measures..............................................................................93 Managerial Issues..................................................................94 Starting the Path to Evidence-Based Management...........94 Understanding the Risk Factors of the Model..................97 Suggested Readings............................................................100 Chapter 4 Strategic Leadership: Governance 103 In a Few Words..................................................................103 Critical Issues.....................................................................103 Questions for Discussion.....................................................104 Purpose..............................................................................105 Functions...........................................................................106 Detailed Contents Maintaining Management Capability..............................108 Establishing the Mission, Vision, and Values..................110 Approving the Corporate Strategy and Annual Implementation ........................................................110 Ensuring Quality of Clinical Care...................................115 Monitoring Performance Against Plans and Budgets......116 Improving Board Performance.......................................119 People................................................................................122 Board Membership........................................................122 Membership Qualifications ...........................................122 Board Selection.............................................................124 Board Organization ......................................................127 Education and Information Support for Board Members....131 Measures............................................................................132 Managerial Issues................................................................133 Operating Discipline......................................................133 Legal and Ethical Issues of Board Membership...............135 Suggested Readings............................................................137 Chapter 5 Foundations of Clinical Performance 141 In a Few Words..................................................................141 Critical Issues.....................................................................141 Questions for Discussion.....................................................142 Purpose..............................................................................143 Functions...........................................................................144 Ensuring Accurate Diagnosis..........................................144 Ensuring Excellent Care................................................146 Implementing Protocols................................................148 Individualizing Patient Care Planning and Treatment.....162 Improving Community Health......................................163 Improving Clinical Performance....................................165 People................................................................................167 Organization.................................................................167 Measures............................................................................168 Demand and Output.....................................................169 Quality Assessment........................................................169 Patient and Associate Satisfaction...................................172 Managerial Issues................................................................175 Sustaining a Culture of Teamwork and Respect..............175 Credentialing and Ensuring Continued Competence......175 Minimizing and Responding to Unexpected Clinical Events.......................................................................176 Resolving Interprofessional Rivalries..............................176 Suggested Readings............................................................177 ix x The Well-Managed Healthcare Organization Chapter 6 The Physician Organization 182 In a Few Words..................................................................182 Critical Issues.....................................................................182 Questions for Discussion.....................................................183 Purpose..............................................................................184 Functions...........................................................................184 Achieving Excellent Care...............................................185 Credentialing and Delineating Privileges........................187 Planning and Implementing Physician Recruitment........194 Providing Clinical Education.........................................200 Communicating and Resolving Unmet Needs................203 Negotiating and Maintaining Compensation Arrangements................................................................206 People................................................................................210 Physician Leadership......................................................210 Organization of Physicians.............................................211 Measures............................................................................211 Managerial Issues................................................................211 Managing Conflicting Values.........................................212 Maintaining Adequate Physician Supply.........................214 Negotiating Compensation Arrangements......................214 Suggested Readings............................................................215 Chapter 7 Nursing 219 In a Few Words..................................................................219 Critical Issues.....................................................................219 Questions for Discussion.....................................................220 Purpose..............................................................................221 Functions...........................................................................222 Delivering Excellent Care..............................................222 Coordinating and Monitoring Interdisciplinary Care......228 Educating Patients, Families, and Communities.............230 Maintaining the Nursing Organization...........................231 Improving Nursing Performance....................................234 People................................................................................236 ...
Purchase answer to see full attachment

Tutor Answer

TutorAndy
School: Cornell University

...

flag Report DMCA
Review

Anonymous
Tutor went the extra mile to help me with this essay. Citations were a bit shaky but I appreciated how well he handled APA styles and how ok he was to change them even though I didnt specify. Got a B+ which is believable and acceptable.

Similar Questions
Related Tags

Brown University





1271 Tutors

California Institute of Technology




2131 Tutors

Carnegie Mellon University




982 Tutors

Columbia University





1256 Tutors

Dartmouth University





2113 Tutors

Emory University





2279 Tutors

Harvard University





599 Tutors

Massachusetts Institute of Technology



2319 Tutors

New York University





1645 Tutors

Notre Dam University





1911 Tutors

Oklahoma University





2122 Tutors

Pennsylvania State University





932 Tutors

Princeton University





1211 Tutors

Stanford University





983 Tutors

University of California





1282 Tutors

Oxford University





123 Tutors

Yale University





2325 Tutors