Hospitality SITE VISITS REFLECTION PAPER

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Visit 2 sites, write down the reflection paper. Including

  1. BEFORE THE TOUR
  2. DURING THE TOUR3.AFTER THE TOUR

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SITE VISITS REFLECTION PAPER Name of Site 1 Date of Visit: Name of Site 2 Date of Visit: Date of Submission Course First Name, Last Name Name of Site 1 BEFORE THE TOUR (One page, minimum) A summary about the company. (Research it before you conduct your site visit.) Why did you choose the specific event property? Why did you choose the event specific company? Where is the property located? Do they have others properties in the area? 2 Name of Site 2 BEFORE THE TOUR (One page, minimum) A summary about the company. (Research it before you conduct your site visit.) Why did you choose the specific event property? Why did you choose the event specific company? Where is the property located? Do they have others properties in the area? 3 Name of Site 1 DURING THE TOUR (One page minimum) What are the amenities of the property, meaning, what is offered to the guest that is incorporated in what they pay to visit the property? What type of experience do they offer their guests? Who was the person who gave you the tour? Include all information, specifically a business card. Ask the person who gave you the tour this question: “What is the most useful piece of advice for someone wishing to enter the hospitality industry?” 4 Name of Site 2 DURING THE TOUR (One page minimum) What are the amenities of the property, meaning, what is offered to the guest that is incorporated in what they pay to visit the property? What type of experience do they offer their guests? Who was the person who gave you the tour? Include all information, specifically a business card. Ask the person who gave you the tour this question: “What is the most useful piece of advice for someone wishing to enter the hospitality industry?” 5 Name of Site 1 AFTER THE TOUR (One page minimum) Summarize the project with an in-depth personal perspective of what you learned, observed and experienced during your visit. 6 Name of Site 2 AFTER THE TOUR (One page minimum) Summarize the project with an in-depth personal perspective of what you learned, observed and experienced during your visit. 7 Name of Site 1 PHOTOS & EXHIBITS (One page minimum) Include any and all informational materials that you may have received from the property. 8 Name of Site 2 PHOTOS & EXHIBITS (One page minimum) Include any and all informational materials that you may have received from the property. 9 Chapter 3 Exploring Hospitality Careers Hospitality Today: An Introduction Sixth Edition (103TXT or 103CIN) © 2007, Educational Institute Hospitality Industry Careers Pluses • More career options than most industries • Varied work responsibilities • People-oriented work • Highly flexible hours • Room for long-term career growth • Perks © 2007, Educational Institute (continued) 1 Hospitality Industry Careers (continued) Minuses • Long hours • Nontraditional schedules • Pressure • Low starting salaries © 2007, Educational Institute 2 Skills Inventory • Skills dealing with Data • Skills dealing with People • Skills dealing with Things © 2007, Educational Institute 3 Personal Inventory 1. What have you done? 2. What are you doing now? 3. What are you planning on doing? 4. What is your “ultimate” goal? © 2007, Educational Institute 4 Lodging Career Opportunities Large Chain • Better training Gain valuable additional education and experience • Advancement opportunities More units means more places to climb the ladder of success • Better benefits A large corporation usually means better life and health insurance, more generous vacation/sick time, retirement plans, etc. © 2007, Educational Institute (continued) 5 Lodging Career Opportunities (continued) Independent • Greater creativity More opportunities to set standards and initiate change • More career control Opportunities for personal relationships with the people who can aid your career growth • Better learning environments Wider range of responsibilities means greater depth of knowledge and more hands-on training © 2007, Educational Institute 6 Lodging Management Positions • General manager • Food and beverage manager • Catering manager • Controller • Human resources manager • Marketing/sales manager • Resident manager • Chief engineer • MIS manager © 2007, Educational Institute 7 Food Service Management Positions • General manager • Dining room manager • Beverage manager • Kitchen manager • Chef • Mâitre d' • Banquet manager © 2007, Educational Institute 8 Job Interview Tips • Research the employer • Dress well and conservatively • Demonstrate confidence • Sell yourself • Take control, when possible • Ask questions • Communicate clearly • Ask for the job • Write a thank-you letter © 2007, Educational Institute 9 Chapter 4 Understanding the Restaurant Industry Hospitality Today: An Introduction Sixth Edition (103TXT or 103CIN) © 2007, Educational Institute Restaurant Industry Segments • • • • • • • • • • • © 2007, Educational Institute Eating and drinking places (slides) Lodging operations Transportation market Recreational market Business and industry market Educational market Health care market Retail market Corrections food service Military food service Contractors (Ex. 5) 1 Full-Service Restaurants • Price (Ex. 1) Luxury, high-priced, mid-priced, low-priced • Menu Steak and seafood houses, ethnic, regional, vegetarian • Atmosphere Result of architecture, decor, and setting © 2007, Educational Institute 2 Full-Service Restaurants Casual restaurants • Décor • Informal atmosphere • Eclectic menus – ethnic/traditional offerings Ex. Olive Garden, T.G.I. Friday’s, Ruby Tuesday, Applebee’s, Chili’s (Ex. 2) © 2007, Educational Institute 3 Full-Service Restaurants Family restaurants (Ex. 3) • Satisfying needs of children • Breakfast, lunch and dinner • Traditional menu items • On-site gift shop for some Ex. Cracker Barrel © 2007, Educational Institute 4 Quick-Service Restaurants • Narrow selection of food • Focus on convenience—speedy preparation and delivery • Limited service Ex. McDonald’s, Burger King, KFC, Taco Bell, Subway (Ex. 4) © 2007, Educational Institute 5 Why Restaurants Fail • Lack of business knowledge • Lack of technical knowledge • Lack of sufficient working capital © 2007, Educational Institute 6 EP Search SITE VISITS PROJECT 130 POINTS Experiential learning is an important aspect in the way I teach all of my courses. I require students to have an actual experience, outside of the classroom which assists in connecting the textbook and course knowledge to the real-world. You will be conducting two (2) site visits for this class. Please see the table below that includes the list of areas. For these visits, you will need to determine the individual properties that you are interested in touring and arrange a tour for each property. Select One Segment or Two Different Segments RESTAURANTS MEETING & CONVENTION FACILITIES HOTELS RESORTS CLUBS CASINOS G SITE VISITS PROPOSAL 30 POINTS DUE: SUNDAY, JULY 1 BY 11:59PM SITE VISITS REFLECTION PAPER 100 POINTS DUE: SUNDAY, AUGUST 12 BY 11:59PM Use the required Site Visit Reflection Paper Template. The following are included in the template and are the minimums to include in the reflection paper. BEFORE THE TOUR I. A summary about the company. (Research it before you conduct your site visit.) II. Why did you choose the specific event property? III. Why did you choose the event specific company? IV. Where is the property located? Do they have others in the area? DURING THE TOUR DURING THE TOUR V. What are the amenities of the property, meaning, what is offered to the guest that is incorporated in what they pay to visit the property? VI. What type of experience do they offer their guests? VII. Who was the person who gave you the tour? Include all information, specifically a business card. VIII. Ask the contact(s) this question: (Make sure to write their answer down to include in final paper.) “What is the most useful piece of advice for someone wishing to enter the hospitality industry?” AFTER THE TOUR IX. Summarize the project with an in-depth personal perspective of what you learned during your visit. X. Include any and all informational materials that you may have received from the property. **EMAIL THE CONTACT(S)** After the tour, you are required to email the contact(s) and thank them for their time. Copy Dr. Padron (thomas.padron@csueastbay.edu) on the email. RUBRIC: MISSING OR INCOMPLETE – POINT DEDUCTIONS: The site visits project is worth 130 points: Exhibits w/tour contact information 5 points each, min. Site Visits Proposal 30 points Less than 3 pages 10 points, minimum Before the tour 20 points Email to Contact(s) 10 points, minimum During the tour 50 points After the tour 30 points **Failing to complete the tours and subsequent paper will result in an F in the course.** . 5
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Attached.

Running head: SITE VISITS REFLECTION PAPER

SITE VISITS REFLECTION PAPER

Name of Site 1

Date of Visit:

Name of Site 2

Date of Visit:

Date of Submission

Course

First Name, Last Name

1

SITE VISITS REFLECTION PAPER

1
Site One: Bambi

BEFORE THE TOUR
The company is Bambi, owned by A.D. Gothong Manufacturing Company located at
Subangdaku, Mandaue City. The firm deals with various events and business; it showcased their
production practice by giving people tour around its site. It is well known for its impressive
guest experience services that make those visited to be regular returning visitors. Therefore, this
was one reason I choose to visit the company (Nadiri & Tanova, 2010). Another reason to visit
Bambi is that, besides being a manufacturing site, it also offers to eat as well as drinking
services, the place also has lodging operations with transportation facilities.

Under its

transportation facilities, they include modern Airway facilities, modern electricity railway
transport that has been credited to be one of the fastest means of transport in the contemporary
era.
Bambi is said to have a modern recreational market with a wide variety of goods and
services that always satisfy the taste and preferences of visitors. Also, by visiting Bambi, the area
has wide business opportunities and a growing industrial park with a broad market that one will
experience within a short touring period. I will, therefore, visit this site to fulfill some objectives
that are not limited to widening my business opportunities. Additionally, Bambi has also hosted
many dignitaries and various inspired people from across the globe. I also need to be part and
parcel of this historic site.
Bambi site is said to have tight security. As a visitor, security is one of the major aspects
to consider before visiting any given site. Bambi has a long history of having very tight security
agencies with modern facilities that guarantee visitors a safe stay while in the area. Therefore,

my plan to visit Bambi will be based on my safety that is determined by its extended prudent
security to those who have once experienced before my planned visit.

Site Two: Liwayway Marketing
BEFORE THE TOUR
Liwayway Marketing is a site located at Sudlon Maguikay, Mandaue City. It is
historically known for manufactures junk foods with the brand ‘Oishi.' This site has more than
one activity under operation. Besides being a food manufacturing firm, it is an international
marketing company. It has been in this form of business for more than three decades and has
inspired many people from all walks of lives within their scopes of disposal.
There are of reasons why I choose this specific event property of Liwayway Marketing.
One of the reasons is that Liwayway Marketing has low priced food and drinks that is affordable
for all class of people who have been visiting the place. Another reason is that Liwayway has
been credited to have satisfying needs, young people. I have been visiting its wall page, and
numerous reviews indicate that the site is one of the best places to visit experience the best
moments in life.
Another reason to visit Liwayw...


Anonymous
Really useful study material!

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