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Customer Relationship Management

Anonymous
timer Asked: Jun 25th, 2013
account_balance_wallet $5

Question Description

What is customer relationship management? What steps are involved? Describe an experience as a consumer, either positive or negative, and how the experience either supported or contradicted the steps involved in the customer relationship management process. 

Tutor Answer

ealagos
School: Duke University

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Anonymous
awesome work thanks
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