Using the Continuing Case: Personal Trainer, Inc. case study found in your module resources, you will create a systems requirement checklist to be submitted as a Word document. To complete the assignment, describe your approach to this task, specifically regarding how a systems analyst transposes information into requirements. Consider in your document the problem of incorrect interpretation of a requirement. Is this normal? Describe how iterations of requirements can help resolve incorrect interpretation.
For additional details, please refer to the Module Three Homework Activity Guidelines and Rubricdocument.
Please read the case below and rubrics and guidelines attached.
Continuing Case: Personal Trainer, Inc.
Personal Trainer, Inc. owns and operates fitness centers in a dozen Midwestern cities. The centers have done well,and the company is planning an international expansion by opening a new “supercenter” in the Toronto area.Personal Trainer’s president, Cassia Umi, hired an IT consultant, Susan Park, to help develop an informationsystem for the new facility. During the project, Susan will work closely with Gray Lewis, who will manage the new operation.
During requirements modeling for the new system, Susan Park met with fitness center managers at several PersonalTrainerlocations.Sheconducteda seriesofinterviews,reviewed companyrecords,observedbusiness operations,analyzedtheBumbleBee accountingsoftware,andstudiedasampleofsalesandbillingtransactions.Susan’s objectivewas to develop a listofsystem requirements for the proposed system.
- Atypicalcenterhas300–500members,withtwomembershiplevels:fullandlimited.Fullmembershave access to all activities. Limited members are restricted to activities they have selected, but they can participateinotheractivitiesbypayingausagefee.Allmembers havechargeprivileges.Chargesfor merchandise and services are recorded on a charge slip, which is signed by the member.
- Attheendofeachday,cashsalesandchargesareenteredintotheBumbleBeeaccountingsoftware, whichrunsonacomputer workstationateachlocation.Dailycashreceiptsaredepositedinalocalbank and credited to the corporate Personal Trainer account. The BumbleBee program produces a daily activity report with a listing of all sales transactions.
- Attheendofthemonth,thelocalmanagerusesBumbleBeetotransmitanaccountsreceivablesummary to the Personal Trainer headquarters in Chicago, where member statements are prepared and mailed. Members mail their payments to the Personal Trainer headquarters, where the payment is applied to the member account.
- TheBumbleBeeprogramstoresbasicmemberinformation,butdoesnotincludeinformationabout member preferences, activities, and history.
- Currently, the BumbleBee program produces one local report (the daily activity report) and three reports that are prepared at the headquarters location:a monthly member sales report, an exception report for inactivemembers andlatepayers,andaquarterlyprofit-and-lossreportthatshowsabreakdownof revenue and costs for each separate activity.During the interviews, Susan received a number of “wish list” comments from managers and staffmembers. For example, managers want more analytical features so they can spot trends and launch special promotions and temporary discounts. Managers also want better information about the profitability of specific business activities at their centers, instead of bottom-line totals.Several managers want to offer computerized activity and wellness logs, fitness coaching for seniors, and various social networking options, including e-mail communications, fitness blogs, Facebook, and Twitter posts.Staffmembers wantbetter waystohandleinformationaboutpart-timeinstructorsandtrainers, andseveralpeoplesuggested usingscannableIDcardstocapturedata.