Internship Learning Agreement Approval Guide
Ask yourself the questions below prior to submitting.
• Does it state the name of the internship site (name of the company)?
• Are the rotations and hours for each listed in a bulleted list?
• Are the rotations listed distinct from each other?
• Do the hours match the internship format? (Paid = 200 vs. Unpaid = 90)
• Are the rotations at least a minimum of 15 hours each?
• Do the dates match the program dates?
UPCOMING INTERNSHIP PROGRAM DATES
Fall 2018 | Due: August 13th | Program Dates: August 27 - December 8
Spring 2019 | Due: January 8th | Program Dates: January 22 – May 11
Summer 2019 I Due: May 27th I Program Dates: June 10 - August 10
Do the overviews provide information specific to these departments (include
department functions, number of employees, types of activities/projects)?
Program Components (Training and Tasks)
• Is there a bulleted list of training and tasks for each department?
• Do each of the bullets address something different?
• Are the bullets robust enough to justify rotations?
• Is it clear how you are being trained to complete the tasks?
Learn about reports generated in the office.
Shadow Hotel Accounting Clerks to gain an understanding of the reports run
through the office including Revenue Per Available Room, Daily Occupancy
Report, Pool Services Income Statement, and Spa & Salon Income
Is there a bulleted list of learning outcomes for each department?
Learn more about accounting.
Be able to apply knowledge gained in accounting classes to real-world operations.
• Is the document proofread with no grammatical or spelling errors?
• Does the learning agreement make logical sense?
Internship agreement must follow a bullet-point proposal format. Sample of
required format found on pages 2 - 4.
Required Format Sample
Internship agreement must follow a bullet-point proposal format as shown below.
Internship Learning Agreement
I am seeking an unpaid internship with The Buddy Rocket Hotel & Casino in Las
Vegas, NV. The Buddy Rocket is a three-star property with 1,000 guest rooms, a
10,000 square feet casino, two casual service restaurants, spa & salon, and pool.
I will be interning 9 to 10 hours per week from August 28 to November 4 (90
hours total) in the following departments:
• Revenue Management = 42 Hours
• Hotel Accounting = 16 Hours
• Food and Beverage Cost Control = 16 Hours
• Casino Accounting = 16 Hours
The Revenue Management department optimizes revenue through channel
management and performance/pricing analysis. The department has 10
employees including one Director.
• Participate in a four-hour Excel course to learn software basics.
• Shadow Analysts to gain an understanding of web booking engine
platforms and data analysis.
• Review 2017 Annual Revenue Report with emphasis placed on the
channel distribution systems, property room sale platforms, and web
booking engines that drive positive results.
• Shadow the Director of Revenue to learn about the daily tasks that
contribute to overall management goals outlined in the 2015 Annual
• Attend one of the weekly strategy meetings to observe employee
interactions, pricing strategy in action, and results delivery.
• Acquire basic skills in Excel and data analysis.
• Understand the different aspects of revenue management.
• Gain awareness of revenue management terminology and reporting
Hotel Accounting performs audits and reconciles hotel revenue centers including
rooms, spa & salon, and pool retail. The department has 5 employees including
one Controller (supervisor).
Interview/shadow the Controller to learn strategies to manage hotel
Shadow Hotel Accounting Clerks to gain an understanding of the reports
run through the office including Revenue Per Available Room, Daily
Occupancy Report, Pool Services Income Statement, and Spa & Salon
Through observation, learn the basic input procedures for processing
accounts payables and accounts receivables.
• Apply knowledge gained in accounting classes to real-world operations.
• Gain familiarity with various accounting reports specific to hotel
• Understand basic procedures for accounts payable and accounts
Food and Beverage Cost Control
The Food and Beverage Cost Control departments include Warehouse, Inventory
Control, and Purchasing, and F&B Cost Accounting. I am spending a half-day in
each area to gain a general overview of functions.
• Shadow a Warehouse Attendant in his/her daily functions (receiving, input,
and storage) focusing on quality control, input of received goods, and
storage within the Warehouse.
• Interview the Purchasing Manager to learn the different aspects of the
• Sit-in on a purchasing negotiation meeting with a prospective vendor.
• Shadow an Inventory Control Count Clerk as he/she completes a manual
inventory of warehouse goods. Learn through observation, the steps to
reconcile inventory discrepancies.
• Learn through observation the process of costing out food and beverage
items and making restaurant outlet pricing recommendations.
• Gain an understanding of how the Food and Beverage Cost Control
departments work together to order, receive, and cost out restaurant food,
beverages, and supplies.
• Apply knowledge gained in Purchasing and Food and Beverage Cost
Control classes to real-world operations.
• Become familiar with checks and balances of the departments to reduce
loss of income through theft.
Casino Accounting performs audits and reconciles revenue for the gaming
elements of the property including Table Games, Poker, Race & Sports, and
Slots. The department has 10 employees including one Controller (supervisor).
• Interview/shadow the Controller to learn strategies to manage casino
• Shadow Casino Accounting Clerks to gain an understanding of the reports
generated per gaming area (Table Games, Poker, Race & Sports, and
• Through observation, learn the flow process from revenue generated on
the casino floor (Pit Clerk/Casino Cage), reconciliation (Count Room), and
reporting/audit/gaming compliance (Casino Accounting).
• Review Gaming Control Board regulations for casino revenue.
• Gain an understanding of the flow of the money from casino floor to
• Acquire knowledge of gaming regulations.
• Become familiar with casino controls in place such as the management of
casino chip inventories.
Internship Learning Agreement
I am seeking an unpaid internship with The Open World Travel Company in Las Vegas,
NV. The Open World Travel Company is a tourism with,……..
I will be interning 10 to 15 hours per week from September 10 to November 10 (90 hours
total) in the following departments:
• Reservation and Ticketing department = 25 Hours
• Finance department = 25 Hours
• Travel management= 40 Hours
Reservation and Ticketing department
The Reservation and Ticketing department help the tourists make their travel plans, and
provide tourists with travel information. The department has ….. employees.
• Sell hotel rooms, show tickets, car rentals, and tour packages.
• Assist the customer with quote fares and give suggestions for the travel route.
• Answer phone calls and use the reservation systems to record information.
Purchase answer to see full