Crisis Action Plan for [provide name of organization] Activation Instructions [Describe the conditions under which this plan would be activated and who would be responsible and have the authority for the activation] Table of Contents 1. Introduction a. Mission b. Purpose c. Applicability d. Policy e. Objectives f. Assumptions g. Organization 2. Critical Organizational Functions a. Staff protection b. Direct production and processes c. Support – logistics and personnel 3. Threat Forecast a. Natural and Man-made Disasters b. Product and Process Disasters c. Fictitious Disasters 4. Pre-crisis Mitigation Actions a. Physical Facility Protection b. Product and Process Protection c. Personnel Protection d. Reputation and Goodwill Protection 5. Planning Scenarios a. Natural & Man-made Disasters b. Product & Process Disasters c. Fictitious Disasters 6. Teams & Authorities a. Operations Team b. Communications Team c. Logistics Team d. Information Technology Team e. Administrative Team 7. Recovery and Restoration a. Physical and facility restoration b. Reputation and goodwill restoration c. Emotional and psychological recovery 8. Appendices a. Appendix A – Team Contact Information b. c. d. e. Appendix B – Emergency Procedures Appendix C – Team Assignments & Taskings Appendix D – Plan Maintenance Appendix E – Approvals Introduction [Give the mission of the organization; describe the purpose for the plan; explain under what circumstances it would be activated; explain how the plan will be used by the organization; depict the expected outcome of the plan activation; give the assumptions used in the development of the plan; and give an overview of the structure that will implement it. NOTE: If the mission of your organization is emergency response, conducting your routine mission is not a crisis. A crisis is a situation in which you cannot conduct your routine mission. In other words, if the fire department responds to a fire, that may be a crisis to the customer, but not to the fire department. If the fire department hooks up their hose to a hydrant and nothing comes out, that's a crisis to the fire department and is the type of crisis that a plan needs to be written for. Don’t write a plan for accomplishment of your routine mission.] Critical Organizational Functions [Give the critical processes and products that must be maintained when operating in crisis mode. Describe what would cause the organization to fail that must be avoided.] Threat Forecast (Give an overview of the likely and not-so-likely threats that the organization could face. Include those from natural disasters; man-made disasters; global warming; and any that were generated from the threat forecasting exercise in the forums. You MUST acknowledge and accommodate those threats identified by your instructor and classmates in the forums. Be VERY specific and detailed. ‘My organizations faces a myriad of threats’ is not a threat forecast. NOTE: A fictitious disaster is defined as something that someone else did or something that did not happen at all that your organization is blamed for. Examples include false newspaper stories. Fictitious disasters are typically handled by the Public Relations function. ALSO NOTE: Use of the word ‘Zombie’ in this exercise will cause your plan to be returned for resubmission.) Pre-Crisis Mitigation Actions (Based upon the threat forecast, describe how your organization will plan to mitigate threats so they will never evolve into crises. Write a mitigation action for each identified threat.) Planning Scenarios [Describe how the organization would respond to different scenarios: natural and man-made disasters not of its making; product and process disasters of its own making; scenarios in which blame is leveled on the organization for issues it had nothing to do with. Be specific to every identified threat.] Teams and Authorities [List the contingency teams that will organize to respond to the crisis and the authority it will operate under. Many organizations form special teams to deal with special situations. If your organization is small and uses its routine organization for threat response, that’s fine.] Recovery and Restoration (Describe how your organization will recover once the crisis has past. Give a recovery plan for each threat, plus talk about how the organization as a whole will recover.) Appendices Appendix A [Give specific contact information of the individuals on your crisis action teams] Appendix B [Give detailed processes for implementing this plan – who, what, when, where, how] Appendix C [Give team taskings] Appendix D [Describe who and under what circumstances this plan will be maintained] Appendix E [Create an approval page for leadership to use in approving this plan] Running head: CRISIS ACTION PLAN 1 Crisis Action Plan Name of the student Institutional affiliation Date CRISIS ACTION PLAN 2 Crisis Action Plan Introduction Tullow Oil Norway is a company that mines the oil and refines it to be able to sell the products and the by-products to the community and the world in general. The drilling of oil at about 2,000 meters below the sea level makes the place dangerous both for humans and other animals. There is a need to have it secured by applying the disaster planning in an attempt to minimize the risk of such hazards, rapidly respond to them, and ultimately save the lives of both the humans and the animals. The mission statement for Tullow oil is to be the independent oil leader as production and the exploration company, focused on monetizing and finding oil in South America and Africa. The threats that the oil company faces the risk of poisonous gases and fire due to the handling of highly flammable fluids. Natural and Man-made Disasters Produce site safety plan to the members as they navigate and operate within the site. Some disasters might result from the activities of man or naturally caused within the place (Alves et al., 2014). It is necessary to beef up the safety of the installation to prevent any of the site incidences and accidents. Wearing of helmets and safety boots together with the nose mask helps reduce the occurrences of the incidents by half as they prevent common hazards and the inhalation of the toxic vapors. The staff must emphasize on the importance of the health and safety while in operation within the organization so that it becomes easy to handle the situations which occur and by the way, it will have reduced by a significant number. The gases emitted through the drilled channels are mostly composed of carbon dioxide as well as other harmful substances. The responsibility of the plan is to mitigate the risks to nearly zero. CRISIS ACTION PLAN 3 Product and Process Disasters If correctly implementing the mitigation plan, then the leaders must provide the workers with recommendations from the IAP. The provision will help the employees understand the necessary things to do when handling oils and gases (Lloyd et al., 2017). The labels provided gives guidance to the users, not just the people employed but also the community members to handle the products with much care. The staff briefing on the importance and the use of IAP is essential. The members of the group are assigned the tasks that they must undertake during the work and immediately a disaster incident occurs. In response to an incident occurs, the disaster team leader needs to have produced the site safety plan that guides each one within site on the mode of dressing, dangers, and steps to follow to safety in case of fire. The users, management staff, the leaders of the community, and some of the workers must be regularly attending benchmarking to be able to learn the benefits of risk management to mitigate the impacts fire incident has in the community (Lloyd et al., 2017). Most of the members working in Tullow Oil Company are members of the nearby community, and if anything happens to them, then the entire community suffers (Coombs, 2014). Some of these members are the parents, children, wives, husbands, or even relatives to their dependents, thus any effect that causes harm to them also causes harm to the society in general. Fictitious Disasters The final crisis disaster plan is to analyze the future or by using a fictitious disaster management plan. With this plan, it will be possible to assess the resource efficiency and effectiveness of the plan. A response team is tested with a controlled experiment to test the effectiveness and efficiency of the methods used (Brown et al., 2017). When the test proves to be effective, then it is recommended for use in the real case scenarios. When the test fails, it CRISIS ACTION PLAN becomes the requirement of the management team to come up with an alternative plan. The information gathered is then evaluated. Incident maps give the workers direction to safety as presumed by the developer and crisis analytical team (Lloyd et al., 2017). The predicted cases might not take the directions tested leading to disaster. It is therefore essential to have a flexible crisis handling mechanism, but still the current means can serve the people as alternative strategies considered. 4 CRISIS ACTION PLAN 5 References Alves, T. M., Kokinou, E., & Zodiatis, G. (2014). A three-step model to assess shoreline and offshore susceptibility to oil spills: The South Aegean (Crete) as an analog for confined marine basins. Marine pollution bulletin, 86(1-2), 443-457. Brown, P., DeMarco, G., Keldsen, D., Mainzer, H., Resta, J., Turner, R., & Marcus, L. (2017, May). Promoting Unity of Effort Regarding the Use of Science to Inform Decisionmaking during Crises. In International Oil Spill Conference Proceedings (Vol. 2017, No. 1, pp. 2432-2453). International Oil Spill Conference. Coombs, W. T. (2014). Ongoing crisis communication: Planning, managing, and responding. Sage Publications. Lloyd, A., Ott, G., & Walker, A. H. (2017, May). Meeting the Changing National Preparedness and Response Needs for the Public in a Crisis. In International Oil Spill Conference Proceedings (Vol. 2017, No. 1, pp. 1-20). International Oil Spill Conference.
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