1.Explain appropriate education for patient and family when anti neoplastic agents are administered.
What characteristics are associated with the administration of these medications?
What are important responsibilities and precautions for health care professionals when working with these medications?
medical assistant who answers the telephone is often the person who
gives the first impression of the entire office. He or she will use
both verbal and nonverbal communication in telephone conversations. How
does this apply in the medical office? Discuss why medical assistants
need to be an active listener in the medical field. Why does the
medical assistant need to handle angry callers calmly and without
raising his or her voice?
3.Mrs. Cherry is a 45 year old teacher. She is currently taking Digoxin
for a heart condition. Mrs. Cherry has a case of indigestion and is
visiting the pharmacy to purchase medication for relief. What should
Mrs. Cherry consider before purchasing a medication for the indigestion?