List the all steps you would take to analyze this problem? (subject:Decision Making and Problem)

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Quest Specialty Travel is a tour company in San Diego, California, that organizes adventure, cultural, and educational tours. Quest travelers enjoy activities ranging from hiking to hang-gliding while becoming familiar with the culture of the region—the food, the people, and the history.

Quest sponsors tours to five regions of the world: Africa, the Americas, Asia, Europe, and Oceania (including Australia and New Zealand). Customers are usually traveling for pleasure, though Quest occasionally organizes business trips.

Problem: Typically, the late spring and summer months are the most popular times for personal travel. For the last five years, the top sales months have been April-August. This year, however, sales did not increase during these months. For the first time in five years, Quest annual sales are declining—they now expect to make less this year than last year.

List the all steps you would take to analyze this problem?

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Running Head: QUEST SPECIALTY COMPANY

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QUEST SPECIALTY COMPANY

1

DECISION MAKING AND PROBLEM-SOLVING
Quest Specialty is a San Diego, California based Travel Company that has operated for
over five years in the field of tours. The company organizes the cultural, educational and
adventure tours thereby exposing Quest customers to the culture of local people, including the
diet and the history of indigenous people. The company also organizes travel to all destinations
globally, and the customers mainly travel f...


Anonymous
This is great! Exactly what I wanted.

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