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Running head: EMPLOYEE MOTIVATION IN THE HOSPITALITY INDUSTRY1
Employee Motivation in the Hospitality Industry
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EMPLOYEE MOTIVATION IN THE HOSPITALITY INDUSTRY
Employee Motivation in the Hospitality Industry
1. Isaiah Hankel is so accomplished. I liked how he spoke about starting at the end. In the
beginning I was like huh, what in the world is he talking about. Deciding on your ending
point allows you to set goals and daily actions to get you there. In human resources the
end point would be something like a well trained, engaged employee. So human
resources would need to map the daily activities and goals to get them there. First would
be hiring the right person. Next spending time with them to see where there are, what
they need, and how they need to learn it. The next step maybe getting their paperwork
filled out then explaining about the company what the company’s goals are. Training
should be done in different ways and spread out over time. Isaiah Hankel shares about
getting where you need by basically deciding where you want to be and what steps are
needed to get there or what things you can do to get there. I did a little more research into
Isaiah Hankel and found he wrote a couple books and I am looking into getting one in
particular. It’s called Black Hole Focus. Black Hole Focus is step-by-step guidance in
creating a focus so powerful it will transform lives. Black Hole Focus explains why you
need a focus, how to create your focus, and what your newfound focus can do for you in
the face of adversity. I honestly believe this book will shed some insight In helping me
get where I want to be.
Comment
I agree with your position on identifying the end goal before beginning the hiring
and training process. Well-trained and engaged employees are the key to effective and
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EMPLOYEE MOTIVATION IN THE HOSPITALITY INDUSTRY
efficient talent management and organizational success according to Procedia-Social and
Behavioral Sciences Journal (Kaliannan & Adjovu, 2015). Human resource professionals
recognize this fact leading to their identification of well trained and engaged employees
as the end goal for all their departments’ efforts as mentioned in your post. Your strategy
for achieving this goal progressively by beginning with hiring the right per...