Description
Visit a fast food restaurant, coffee shop, or grocery store during a peak time of day. Spend 30 minutes observing the procedures in place to serve and process customers. Keep track of how long each process takes.
Write a 3-5 page analysis of your observations. Make sure that you answer the following:
- How would you measure the efficiency of the process?
- What are the key design principles that govern the effectiveness of this process?
- Did you observe lag times in the process?
- What part of the process was the slowest?
- What part of the process was the fastest?
- What changes to the process would you recommend?
Be sure to use correct spelling and punctuation.
Apa Format, 6th edition, References, and NO PLAGARISM

Explanation & Answer

Attached.
Running head: EFFICIENCY PROCESS OF FAST FOOD RESTAURANT
Efficiency Process of Fast Food Restaurant
Name
Institution
1
EFFICIENCY PROCESS OF FAST FOOD RESTAURANT
2
Fast Food Restaurant
Fast food as the name suggests deals with the fast moving food with less of the table
services. This offers fast movement of food and the advantage to the businessman in terms of
profitability. Fast food restaurant is increasing globally due to the customer demand for their
services. Due to limited space and convenience, fast food services in urban areas are
numerous due to the large attraction of customers. Thus, processes involved in the services
offered takes less time and this hopes to wins the satisfaction of the customers to enjoy the
services offered (Richard & Associates, 2009).
Efficiency measure of the process in fast food restaurant services is attributed to the
way and means the services and goods are offered to the customer. Waiting time attractor
makes the customers run away from the restaurant. Keeping the customers waiting for a long
time make them run away (In Vaughn, 2016). T...

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