Description
Book - Business Communication - Developing leaders for a networked world - Peter W. Cardon - Third Edition
(1.) Before drafting this document - Make sure to read/review all applicable chapters, e.g. 1, 2, 3, 4, 5, 6, 7, 8, 9, 10. I encourage you to read and apply applicable content from all chapters.
(2.) Read – p. 71- Why Does This Matter? After reading the section, reflect on your team experiences (academic and/or workplace). Some examples include but are NOT limited to: team writing (how generational, gender, and other group differences affect communication), handling difficult conversations online, incivility related to virtual academic or workplace teams.
Instructions
After reading the Business Case below - Draft a two-page persuasive message in expanded letter format. Include in the body one in-text citation (APA format) from a journal article within your declared major. *Use only “one” in-text citation in the body. Do Not use the course textbook as a citation /secondary source/reference.
Business Case: Business writing is continuously changing in this new age of technology. High-performing teams utilize strategies to help team members embrace team diversity such as (cultures, age, gender, generations, etc.). Respond to the following: Identify and explain at least two virtual team writing strategies which might minimize the impact of emotional hijacking when communicating during a virtual team project.
Research credible journal articles related to your declared business major (Accounting is my major) OR articles written for all business majors. Select one article which provides specific strategies used by industry representatives within your declared major to address the Business Case. *Do Not use your personal opinions. **DO Review- LO 10.3 (Ch.10, p.305 -Table 10.2) –Getting the Tone and Style Right for Persuasive Messages. Make sure to focus on -We-Voice: Use in internal persuasive messages to emphasize shared work goals.
Suggestions for Conducting Research for this Assignment
Format the report – Two Pages ONLY - Do NOT Exceed, Apply the following - MARGINS -1 inch (top/bottom and sides), FONT - Times New Roman-Size 12, and
SPACING - Use single space (1.0) to format the body of each section/paragraph – THEN- Use 2.0 spaces after each section/paragraph (i.e. at the end of EACH section/paragraph– use 2.0 spaces THEN - go back to using single space (1.0) for the body of EACH section/paragraph – UNTIL YOU COMPLETE THE
DOCUMENT.*Single-space some elements, such as the address and citation in the reference section. Place the citation at the end of page two, in APA format.
Explanation & Answer
Hey, these are the docs. Kindly let me know if you need any further edits. Thank you 😇
Running head: LEADERSHIP AND TEAMWORK
Leadership and Teamwork
Name of Students
Name of Institution
1
LEADERSHIP AND TEAMWORK
2
Leadership and Teamwork
Although emotional hijacking is more likely to occur in virtual team settings, it can be
managed through matching the technology to the task at hand, communicating the intention of
information shared, maintaining regular communication, staying in sync with teammates, being
responsive and supportive, and being open and inclusive to feedback received. Communication is
a key element within team settings in both education and the work environment. The form of
communication avenue used may create spaces for conflict within the space. Emotional hijacking
refers to the state when a person’s cognition of a situation is overpowered by his or her emotions
relating to the same situation. This often leads to fearfulness as a reaction to the incident or
aggression over a matter relating to the same. Emotional hijacking is likely to occur within
virtual team project settings since the avenue used for communication hinders display of emotion
from the sender and receiver of the information. Therefore, it is often for conflict to arise as well
as distrust among teams who experience emotional hijacking and more so if it not handled
appropriately. However, emotional hijacking can be managed, and this would lead to creation of
an environment where people feel fulfilled in working in virtual teams due to structures put in
place. This paper will use Bailey’s article ‘How to beat the five killers of virtual working’ which
addresses problems experienced when working in virtual platforms.
Matching the technology to the task manages emotional hijacking as this ensures that the
information is shared through the right avenue. There exist several forms of communication
including e- mail, chat platforms, web conferencing, and videoconferencing which are used for
virtual team projects (Cordon, 2014). Various forms of communication for instance web
conferencing and videoconferencing are more suitable for complex conve...
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