Customer Relationship

Anonymous
timer Asked: Oct 18th, 2018
account_balance_wallet $10

Question Description

You have received the below email from a customer and must respond to the complaint about credit memo. Your assignment is to write a professional business letter that will serve as the cover letter for an updated credit/refund.

Hello Bookkeeper,

I don't know what is going on with your company. I just received a credit memo for 16 hours of web services and 8 hours of storage services, I returned a flash drive and received a credit. I am requesting a full refund for the flash drive.

I am not paying this bill. What is going on? I need a full refund for the flash drive, and if this isn't cleared up I will never use your services and would not recommend your services to anyone.

Sincerely,

Maria Omari

Tutor Answer

TutorLeal
School: Rice University

Attached.

OUTLINE

Introduction
Body
Conclusion


Vintage Bookshop
183, Business Rd, New York. CA 12462. 555.555.515. Vintagebookshop@gmail.com

October 18, 2018
Maria Omari
Finance ...

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Review

Anonymous
awesome work thanks

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