Please visit the site, www.usability.gov (链接到外部网站。)链接到外部网站。 for more
information on usability. Gloss over what's there, but focus on the "Methods" page. Under this
page, please cover the following subsections:
o "Develop a Project Plan (链接到外部网站。)链接到外部网站。"
o "Running a Usability Test (链接到外部网站。)链接到外部网站。"-- this page will allow
provide you descriptions on the test that best fits your project.
o "Reporting Usability Test Results (链接到外部网站。)链接到外部网站。"-- this page
will provide you samples/ideas for organizing and designing your own report.
When glossing through this site, it is important that you begin to think about two ideas: 1)
Sampling for specific models for your own project and 2) approaches that the site is using to
reflect "good design" and "usability." If you are having trouble with the concepts of this
Module, go back to Anderson and the usabilty.gov site to help you think through effective
For an overview of the CRAP principles (Contrast, Repetition, Alignment, and Proximity), please
visit the following videos to help you better understand design principles for your report:
Video Series on CRAP:
CRAP Principles-- Contrast (链接到外部网站。)链接到外部网站。
CRAP Principles - Contrast video on Amara with Closed Captions. (链接到外部网站
CRAP Principles-- Repetition (链接到外部网站。)链接到外部网站。
CRAP Principles - Repetition video on Amara with Closed Captions (链接到外部网
CRAP Principles-- Alignment (链接到外部网站。)链接到外部网站。
CRAP Principles - Alignment video on Amara with Closed Captions. (链接到外部网
CRAP Principles-- Proximity (链接到外部网站。)链接到外部网站。
CRAP Principles - Proximity video on Amara with Closed Captions. (链接到外部网
If you need additional descriptions and examples regarding the CRAP principles of design, please
refer to Robin William's The Non-Designer's Design Book. This is a free e-book that you can
access through the library's homepage. (Enter author's name and book title to search for the ebook.)
This quiz is based on readings and materials assigned for this Module. Please make sure you
closely review your readings before you begin this quiz. Some questions require that you
submit text, so when responding to the quiz questions provide written responses that are as
comprehensive as possible (e.g., responses should be at least three sentences in length, if not
longer). Reference your sources by using MLA-style citations.
Please note that some questions may be weighed differently than others and will have more
points attributed to them.
1. What are the differences between instruction writing compared to other forms of
technical writing that we have covered in this course so far? What are the
similarities? When approaching instructions writing, what are three things that
are most important to keep in mind as a writer? Why?
2. Why is testing for usability so important to technical writing? Make sure you
include sources and examples to help explain your answer. If needed, use in-text
citation to help support your claims.
3. Using and citing the assigned materials for this Module, provide an imagined team
of colleagues (or classmates) a clear set of instructions for how to start testing a set
of instructions for usability. (That is, how should they go about setting up and
conducing a usability test on target users?) This should be no longer than two
paragraphs and will need to demonstrate clear, succinct language, similar to the
materials provided for this Module.
4. Provide a clear explanation of the CRAP principles by defining each letter of the
acronym and how these principles can apply to better usability (or readability) of a
document, such an online instruction manual or a recipe. You can use a website
for an example. Include the link as needed.
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