modification - Writing of case study evaluation

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Question Description

modify the original paper "1. case study evaluation" by following the "2. reflect" opinions.

Extension the length from 700 words to 1200 words (max.)

The paper instruction is "3. instruction" and "4. Fired over facebook case study" is the case study.

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1 The social network promotes the richness and rapidity of information transmission. The spread of these instant messages has had a mixed effect on organizations. A case study, Fired Over Facebook, illustrates the surveillance practices in organizations and the implications for employees. The case is about Ashley Johnson, a Brixx restaurant employee in Charlotte, North Carolina, who was fired after a Facebook post that negatively impacted the company. When the matter spread to the Internet, there was a heated discussion. Different ideas have emerged and people worried about how the company is handling the situation. After facing the public's different voices, the company finally elaborated on the incident process and the company's position in the newspaper, and explained why Ms. Johnson was fired. The solution of the Brixx restaurant implemented to solve the problem did work effectively because the company eliminated the negative effects and improved the company system. As a service industry, the catering industry should respect customers and maintain the trust with customers. In the Facebook post, Ms. Johnson described how a guest left a tip of $5 after spending three hours in the Brixx restaurant. This is an indirect way to humiliate the guest and even discriminate against the poor. Whatever the identity, he/she should be served instat the restaurant, not the gossip. The idea that the restaurant is too snobbish could spread to the general public, making existing customers feel disappointed and make customers not want to come. The reduction of customers will bring the economic losses to the restaurant. Employees have the right to express their views and opinions online, but only if they do not harm the company's reputation. Companies have a hard time maintaining their image and brand to the public. Ms. Johnson mentioned the restaurant's name directly in the post. The restaurant decided to fire her because the employee violated one of the company's policies - 2 prohibiting employees from making negative comments on social media sites (Gossett, 2012). A rule is made for compliance. Employees who break the rules should be held accountable for the actions. In addition, Ms. Johnson herself did not dispute the company's decision. Thus, it can be seen that she is also aware of her own mistakes and willing to bear the consequences. Companies set the right standards by punishing errant employees, while reducing the amount of malice employees have against the company. Just like many big companies, Facebook, twitter and LinkedIn, the regulation of employees' comments on the Internet can help employees clearly realize the difference between private and public, and consciously control their own speech. On the other hand, another argument is that the company has no reason to fire the employee. Opponents argued that the restaurant violated Ms. Johnson’s rights for several reasons. Firstly, Ms Jonson's Facebook page shows people as family and friends, not to the general public. Her behavior was to vent her emotions through social networks, rather than deliberately discredit the company. Everyone has the right to express their views and opinions, and the company cannot fire an employee for complaining to friends and family. Secondly, since it's a private account, the way companies see the post is also a point of contention. Is this a reasonable surveillance or a breach of employee privacy? In response to this opinion, Brixx restaurant explained that the third party online to the company management whistleblowing. Then there is no breach of privacy. In addition, even open access only to friends and family has a negative impact on the company. Employees can express their emotions through private conversations, rather than online. 3 Corporate culture and employee benefits have always been a topic of discussion. Mutual respect is always the key to maintaining an employee-employer relationship. While employees enjoy freedom of speech, employers have the right to defend the rights of their organizations accordingly. The case shows that it is essential to maintain the rights of both employers and clarify the responsibilities of both parties. Only in this way can enterprises and employees get better development. 4 References Gossett, L. M. (2012). Fired Over Facebook. Case Studies in Organizational Communication: Ethical Perspectives and Practices, 207-215. 1 The social network promotes the richness and rapidity of information transmission. The spread of these instant messages has had a mixed effect on organizations. A case study, Fired Over Facebook, illustrates the surveillance practices in organizations and the implications for employees. The case is about Ashley Johnson, a Brixx restaurant employee in Charlotte, North Carolina, who was fired after a Facebook post that negatively impacted the company. When the matter spread to the Internet, there was a heated discussion. Different ideas have emerged and people worried about how the company is handling the situation. After facing the public's different voices, the company finally elaborated on the incident process and the company's position in the newspaper, and explained why Ms. Johnson was fired. The solution of the Brixx restaurant implemented to solve the problem did work effectively because the company eliminated the negative effects and improved the company system. As a service industry, the catering industry should respect customers and maintain the trust with customers. In the Facebook post, Ms. Johnson described how a guest left a tip of $5 after spending three hours in the Brixx restaurant. This is an indirect way to humiliate the guest and even discriminate against the poor. Whatever the identity, he/she should be served instat the restaurant, not the gossip. The idea that the restaurant is too snobbish could spread to the general public, making existing customers feel disappointed and make customers not want to come. The reduction of customers will bring the economic losses to the restaurant. Employees have the right to express their views and opinions online, but only if they do not harm the company's reputation. Companies have a hard time maintaining their image and brand to the public. Ms. Johnson mentioned the restaurant's name directly in the post. The restaurant decided to fire her because the employee violated one of the company's policies - 2 prohibiting employees from making negative comments on social media sites (Gossett, 2012). A rule is made for compliance. Employees who break the rules should be held accountable for the actions. In addition, Ms. Johnson herself did not dispute the company's decision. Thus, it can be seen that she is also aware of her own mistakes and willing to bear the consequences. Companies set the right standards by punishing errant employees, while reducing the amount of malice employees have against the company. Just like many big companies, Facebook, twitter and LinkedIn, the regulation of employees' comments on the Internet can help employees clearly realize the difference between private and public, and consciously control their own speech. On the other hand, another argument is that the company has no reason to fire the employee. Opponents argued that the restaurant violated Ms. Johnson’s rights for several reasons. Firstly, Ms Jonson's Facebook page shows people as family and friends, not to the general public. Her behavior was to vent her emotions through social networks, rather than deliberately discredit the company. Everyone has the right to express their views and opinions, and the company cannot fire an employee for complaining to friends and family. Secondly, since it's a private account, the way companies see the post is also a point of contention. Is this a reasonable surveillance or a breach of employee privacy? In response to this opinion, Brixx restaurant explained that the third party online to the company management whistleblowing. Then there is no breach of privacy. In addition, even open access only to friends and family has a negative impact on the company. Employees can express their emotions through private conversations, rather than online. 3 Corporate culture and employee benefits have always been a topic of discussion. Mutual respect is always the key to maintaining an employee-employer relationship. While employees enjoy freedom of speech, employers have the right to defend the rights of their organizations accordingly. The case shows that it is essential to maintain the rights of both employers and clarify the responsibilities of both parties. Only in this way can enterprises and employees get better development. 4 References Gossett, L. M. (2012). Fired Over Facebook. Case Studies in Organizational Communication: Ethical Perspectives and Practices, 207-215. ENG 3107: Writing for the Professions—Business & Social Sciences Rev.3.10.16 Project 4: Case Study Evaluation OWL Early Draft Due Date: OWL Advanced Draft Due Date: ENG Final Draft Submission Deadline: Final Draft Word Count and Setup Requirement:  1000-1200 words (plus an APA cover page and a References page)  Double-spaced lines  Case study source identified with APA in-text citations and on a Reference page  12-point Times New Roman font  3rd person point of view What: Evaluate how a real-life company solved a problem as described in a case study provided by your instructor and then write an essay detailing your evaluation. How: Carefully read the case study provided by your instructor and then ask yourself the following questions before drafting this assignment: What was the problem encountered by the company? What solution was implemented? What steps were involved? Who implemented the solution? (What company? What agents within that company?) What did people within the company have to say about the solution? When was the solution implemented? Where was the solution implemented? Why this solution? (Was it effective? How do you know?) Once you have considered the questions above, complete any other pre-planning you intend to do. Then begin drafting your Case Study Evaluation to ensure it has the following parts and information: Introductory paragraph: Begin the Case Study Evaluation by informing the reader of the problem you are reporting, introduce to your reader the company your evaluation will discuss, and summarize the solution that the company implemented. Ensure your introductory paragraph has a well-developed thesis statement. Body paragraphs: In the Case Study Evaluation’s body paragraphs, present the data you gathered when reading the case study. Remember to use standard paragraphing to ensure significant points have organizational emphasis, and then use transitional language to separate your paragraphs. Avoid direct quotations in this short assignment. Instead, paraphrase material from the case study and ensure the reader knows that the information came from that particular source. If you do use a direct quote, however, remember to identify the source and put quotation marks around the quote. ENG 3107: Writing for the Professions—Business & Social Sciences Rev.3.10.16 Conclusion: End this essay with a one-paragraph summary of your Case Study Evaluation’s main points. You will be working with an OWL specialist to create multiple drafts of this assignment toward a polished, well-crafted final version of your work. WHY: This assignment will expand your understanding of challenges businesses encounter and ways in which they address the challenges. Learning about a particular company’s real-life problem will also inform your thinking for the Recommendation Report you are building for this course. In addition, this assignment strengthens your ability to analyze, synthesize, and evaluate main ideas. It demonstrates writing as a process that requires substantive revision, and it promotes communication skills aimed at a specific audience about a particular subject for a defined purpose while advancing your understanding of your strengths as a writer of persuasive materials. REFLECT You have written an essay in which you argue that BRIXX’s decision was effective and/or justified for two reasons. PRAISE You have a good thesis that has two supporting points: the company eliminated the negative effects and improved the company system. Better job with being on one side as opposed to both. Better job with sentence level mechanics. Pretty well developed intro and conclusion. Great APA style formatting with references page and cover page. RECOMMENDATIONS AND STRATEGIES FOR IMPROVEMENT (R4I) *I’d like to see you quote the case more often. I only saw one in-text citation. You can bring in any/all the details of the case as needed.* Development and Organization of body paragraphs (one at a time): Paragraphs 1 and 2: You should probably just combine these two paragraphs. That will not make the intro too long. Paragraph 3: The main point here is that Johnson didn’t not maintain a trusting relationship with a customer and disrespected them. You need to have a clear topic sentence that says that. That should be in the thesis as your first support point in the thesis. “Brixx was justified in firing Johnson because 1) ____________________,” Paragraph 4: Remember, the point of this paragraph is to support your thesis. Write a clear topic sentence that answers: what is the paragraph about? Why/How is this reason supporting your argument? Then, that reason also needs to be in your thesis: “Brixx was justified in firing Johnson because 1) ____________________, 2)____________________,” Paragraph 5: It looks to me that this should be joined with the previous paragraph. You can’t write 2-3 sentences paragraphs like this. You should see pg. 42-52 of your Writer’s Reference book for more on paragraphs. Paragraphs need to have a single focus (one main point) and they should support the thesis statement of the paper. 6: This paragraph makes the essay weaker, at this point. I gave you a LONG bulleted list of ideas to support BRIXX or to oppose their decision, but you have chosen, based on what I see above, 2 reasons to support them and one reason to opposed. You need to eliminate this paragraph and use one of the other bulleted points I provided in the last letter. Then, we you decide on it, make sure that main point gets into the thesis – it would be your third such point there. That third point will form the topic sentence of this paragraph. · BRIXX protected the public image of their organization · The case caught widespread negative attention in the media · The company made a serious point · The company picked on this employee unfairly and she and her dependents were harshly punished · The company took advantage unfairly/fairly of the clause in their contracts · BRIXX chose the correct words in making their decision · BRIXX defended its decision in the name of respect, strong discipline and faithful service for its customers · BRIXX unfairly violated the privacy of Johnson by gaining access to her personal post · BRIXX was justified in their decision because Johnson tarnished the reputation of the company · BRIXX was too harsh in their decision and treated Johnson as though she committed a crime and not just made a mistake, and Johnson deserved a second chance · BRISS is justified to monitor their employees’ behavior to protect their image · BRIXX was wrong because all employees have a right to free speech · There was a clause in Johnson’s contract preventing this kind of behavior, so BRIXX did the right thing by upholding that obligation · The company was transparent about the issue and the firing via social media and news stations Some of these are very similar, so you can pick from these just 3-4 reasons and develop a paragraph for each. Structure each paragraph along these lines: ...
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Tutor Answer

TutorLeal
School: Carnegie Mellon University

Attached.

OUTLINE
Introduction
Body
Conclusion
Reference


SOCIAL NETWORKS

1

Social networks
Name
Instructor
Institutional affiliation
Date

SOCIAL NETWORKS

2

The social network promotes the richness and rapidity of information transmission. The spread of
these instant messages has had a mixed effect on organizations. A case study, Fired Over
Facebook, illustrates the surveillance practices in organizations and the implications for
employees. The case is about Ashley Johnson, a Brixx restaurant employee in Charlotte, North
Carolina, who was fired after a Facebook post that negatively impacted the company.
When the matter spread to the Internet, there was a heated discussion. Different ideas have
emerged, and people worried about how the company is handling the situation. After facing the
public's different voices, the company finally elaborated on the incident process and the company's
position in the newspaper and explained why Ms. Johnson was fired. The solution of the Brixx
restaurant implemented to solve the problem did work effectively because the company eliminated
the negative effects and improved the company system.
As a service industry, the catering industry should respect customers and maintain trust with
customers. In the Facebook post, Ms. Johnson described how a guest left a tip of $5 after spending
three hours in the Brixx restaurant. This is an indirect way to humiliate the guest and even
discriminate against the poor. Whatever the identity, he/she should be served instead of the
restaurant...

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Review

Anonymous
Good stuff. Would use again.

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