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Running Head: CASE ANALYSIS
Ethical issues in the case study
The case study of AT&T brings us to the topic of discrimination against black women and
African American employees (Mitchell, 2016). Some of the ethical issues in this situation include
human resource based ethics, some of which include diversity discrimination where there are
biasness and favouritism where the HR chooses those he likes regardless of the qualifications
The most urgent ethical issue is diversity discrimination; in our case, we see how the
company uses race to discriminate its employees. There is also discrimination of the minority
sector. This is an immediate issue since it deprives people of chances to do better, it doesn’t give
them opportunities to showcase whatever abilities they have.
The most relevant ethical model, in this case, is justice, where the management ensures
everybody is treated fairly regardless of who or where they come from. Rights can also be applied
since everyone is entitled to equal opportunities. The model of utilitarianism can be slightly used
since it will ensure there is balance and that those involved are not in any way harmed (Lucas et al,
Pertinent facts of the case
This case involves a number of facts, some of which are more important and some are less
important. A more important fact, in this case is the discrimination of women and minorities
within the company. It can also be said that there is inequality within the company. On the other
hand, the less important fact is that at first, the civil right department could not notice what
happens in the company and also we can say the company lacked sound management before the
Company’s code of ethics which applies to this situation is equality and fairness to
employees since every organization is expected to treat its employees fairly and just; but as seen,
the company did the opposite. Managers also had professional ethics, some of which include
integrity. They should have upheld integrity and do the right thing by giving everyone an equal
Stakeholders, harm, benefits, and risks
The first stakeholders, in this case, are the employees, in which it includes managers since
both of them are directly involved in the case. It is also evident that business group unions are
stakeholders i.e. secondary in this situation since they have to fight for the employees’ rights
therefore they are involved in in one way or another.
According to ...