Effective Conflict Resolution

timer Asked: Oct 23rd, 2018
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Question description

In any profession that deals with people, there will be times when your views and perspectives differ from those of the people with whom you are working. A main focus of professional psychology is working with people, whether they are Instructors, administrators, colleagues, or clients. As a result, it is likely you will both experience conflict and be expected to resolve conflict as a professional psychologist. Learning to identify and appropriately resolve conflicts that may arise over differences in perspectives is an especially critical skill. Your personal style of conflict resolution is influenced by past experiences, thoughts and beliefs, and personality. Conflicts may be resolved in different ways depending on the context and the individual attempting to resolve them.

To prepare for this Discussion:

  • Search the Internet for “conflict resolution steps.”
  • Select a website that contains a broadly applicable set of steps for resolving interpersonal conflicts.
  • Use those steps to address the following conflict scenario:

Tutor Answer

School: Duke University


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