As you read this case, you will see that when Jean Phillip Courtois took control of Microsoft’s global sales, marketing and operations in 2016, reporting directly to the CEO Satya Nadella, he understood that he needed to lead the organization away from a long ingrained “inspection culture” toward a learning and coaching culture instead. Such a transition does not happen overnight, but as you will soon discover, Courtois and his leadership team were able to envision and then execute a remarkable culture change that actually transformed the entire organization.This case takes us inside the thought processes of a leader who understood that culture change was essential if the company was to execute on its strategic change imperatives. It also illustrates how a change mandate, initiated at the CEO level, needs to generate change at the business unit level to align with corporate initiatives. Finally, this case lets us examine the unwinding steps of change management. It shows what leaders need to do after the “restructuring phase” when structure, staffing and compensation/incentive issues are settled, but attention must then be paid to sticky issues like mindsets, behaviors and norms. To understand this delicate process of changing culture, the case offers an up-close look at how leaders have to first change themselves, to no longer provide leadership in the form of solutions but instead to provide leadership by helping many other team members learn how to find their own solutions. As you read the case, please consider these questions: How did Courtois first assess the situation after taking charge? How effective was he? What actions did he take and what challenges might he have missed? Given the examples of leadership we have studied so far, how would you describe Courtois as a leader?Microsoft, under Satya Nadella is a real turnaround story, and on April 25th, 2019, became the third US company to pass a market cap of $1 trillion. Below is a link to an interview (20 minutes) from CNBC, focused on the Digital Impact in India and Artificial Intelligence, shortly before Microsoft crossed this milestone (March 16, 2019). Please feel free to include any current information on the corporation in your Case Notes.https://www.bing.com/videos/search?q=video+jean-ph... (Links to an external site.)2- in one paragraph answer this question :A Forbes article titled “Leadership during Microsoft’s Turnaround,” described that “CEO Satya Nadella and his team have achieved what many believed to be impossible. . .” (Miller, 12/3/18). The article went on to point out that in the less than five years since Nadella and his senior executive team had taken the helm, they completely reversed Microsoft’s trajectory because they focused on two critical constituencies: customers and employees; and consequently, pleased another important critical constituency, their shareholders.This case offers clear evidence of how taking care of customers and employees worked under Jean-Philippe Courtois. As you consider what Daft explained about the four different dimensions of Change Management, what do you think was the Courtois’s most important accomplishment? Did anything stand out to you in Courtois’ personal approach to the leadership of change that you might remember long after this class is over?

CompetencyAnalyze the importance of managing a diverse workforce.Scenario InformationYou have been hired as the Human Resources Director for a global organization that is headquartered in the United States. Your job is to evaluate and make recommendations in the area of diversity for your company. Each section will contain specific areas within diversity for you to focus on. You will be tasked with choosing from one of the diversity areas that are provided to you. Be sure to conduct research using the university library and other relevant sources.Diversity Areas (Select one, and continue to use for all modules) Race CHOSEN Gender Sexual orientation Religion Ethnicity InstructionsAs the Director of Human Resources, the CEO and other executive leaders have requested you to design a training session on "Best Practices" for managers on diversity in the workplace. You will need to create and record your presentation to be included in your company's online training platform. You can use any Webware/software of your choosing for the voice recording. In your training guidelines, you will want to address the following areas: Introduce diversity importance to managers. Assess some common mistakes or problems that may happen if management of diversity is not used. Provide suggestions for best practices managers can take away from the training. Conclude your training.Grading Rubric F F C B A 0 1 2 3 4 Not Submitted No Pass Competence Proficiency Mastery Not Submitted Introduction did not summarize or stress the importance of the diversity training program. Introduction included overview and importance of diversity training program. Introduction included overview and importance of diversity training program using clear examples. Introduction included overview and importance of diversity training program using clear examples and a well-defined synopsis of the presentation. Not Submitted Unclear discussion on common mistakes managers could face if diversity is not addressed. Discussed common mistakes or problems managers could face if diversity is not addressed. Discussed common mistakes or problems managers could face if diversity is not addressed using clear examples. Discussed common mistakes or problems managers could face if diversity is not addressed using clear examples and well-defined reasons. Not Submitted Unclear discussion on best practices for management. Provided best practices for managers. Provided best practices for managers using clear examples. Provided best practices for managers using clear examples and well-defined reasons. Not Submitted No noticeable attempts to summarize or conclude the presentation. Conclusion summarized the importance of diversity planning for managers. Conclusion summarized the importance of diversity planning for managers using clear examples. Conclusion summarized the importance of diversity planning for managers using clear examples and demonstrated an understanding of best practices for management.

Read the case "JUUL and the Vaping Revolution" in the Harvard Business coursepack that you purchased.Review the article from Vox about the marketing of JUUL, which includes images of its marketing campaigns.By early 2020, several states had sued JUUL. Read the article from CBS News about Massachusetts' lawsuit regarding JUUL's marketing to underage customers.In an APA-formatted paper of at least 4 pages, not including the cover page and references, discuss the following: Is there an ethical problem with JUUL's marketing tactics? Use the ethical marketing issues framework on pg. 291 of the textbook in your analysis.The U.S. Federal Trade Commission regulates advertising on the basis of two criteria: deception and unfairness. Is JUUL's marketing deceptive and unfair? Explain your reasoning.What should JUUL do regarding its marketing tactics? What ethical concepts lead to this recommendation? Use concepts from course materials and other research you conduct to inform your paper. Be sure to cite sources that support or provide evidence for what you write. Submit the paper by 11:59pm ET on Sunday.https://www.vox.com/2019/1/25/18194953/vape-juul-e...https://www.cbsnews.com/news/juul-ads-nickelodeon-...