Improving Patient safety

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You are the Chief Financial Officer (CFO) of Virginia Mason Medical Center. It is now 2017 and Virginia Mason has been in partnership with Owens & Minor for 13 years. You are conducting a review of the partnership for the Board. In particular, they have asked you to assess whether the project met Virginia Mason’s three (3) major goals in creating the partnership: better control of costs, an improved supply chain, and a better patient experience.

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Assignment 3: HBS Case Study — Supply Chain Partners: Virginia Mason and Owens & Minor Overview In this assignment, you will read and analyze a case study about a supply chain partnership between two organizations: the Virginia Mason Medical Center in Seattle, Washington, and Owens & Minor, a vendor of medical and surgical supplies. This partnership was created in 2004 as part of the larger project setting up the Virginia Mason Production System (VMPS). Scenario You are the Chief Financial Officer (CFO) of Virginia Mason Medical Center. It is now 2017 and Virginia Mason has been in partnership with Owens & Minor for 13 years. You are conducting a review of the partnership for the Board. In particular, they have asked you to assess whether the project met Virginia Mason’s three (3) major goals in creating the partnership: better control of costs, an improved supply chain, and a better patient experience. Instructions Write a 3 to 5-page paper that analyzes the Supply Chain Partners: Virginia Mason and Owens & Minor case study. Be sure to answer the questions below in your paper: 1. Why did Virginia Mason and Owens & Minor initially join together? Was there strategic alignment between these two organizations or another reason for the partnership? Be specific. 2. Describe the Total Supply Chain Cost (TSCC) program developed by Virginia Mason and Owens & Minor. How did this program help Virginia Mason from an operations efficiency standpoint? 3. How would you evaluate the Total Supply Chain Cost (TSCC) program developed by Virginia Mason and Owens & Minor? Did the program achieve its 3 major goals? 4. What changes would you have made to the contract, based on the knowledge you have gained during the partnership? 5. What effect has this partnership had on patient care and the patient experience? JWI 551: It’s All About the Patient: Improving the Patient Experience Academic Submissions and Evaluations Formatting Your assignment must follow these APA formatting requirements: • • • Typed, double-spaced, using Times New Roman font (size 12), with one-inch margins on all sides. Citations and references must follow APA format. Check with your professor for any additional instructions. Include a Cover page containing the assignment title, student’s name, professor’s name, course title, and date. Include a References page in a format appropriate for any business or academic setting. Note: The Cover and References pages are not included in the required page length.
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Running Head: SUPPLY CHAIN PARTNERS

Supply Chain Partners: Virginia Mason and Owens & Minor
Name
Institutional Affiliation
Date

1

SUPPLY CHAIN PARTNERS

2

Virginia Mason and Owens & Minor Partnership
Virginia Mason (VM) and Owens & Minor partnered with the aim of creating a system
that would reduce waste, increase efficiency and battle the ever-increasing healthcare costs.
Virginia Mason which is a private non-profit organization in Seattle offered specialized care and
clinical operation networks. O&M intentions were to reduce healthcare costs through
implementing systems by developing an Activity-Based Cost system in partnership with VM.
The resulting system created was known as the Total Supply Chain Cost (TSCC). The system
uncovers hidden costs that were omitted in previously used systems. The system has the ability
to generate all fees that are generated from the supply chain, reducing waste and increasing
efficiency hence making the process more profitable. The two organizations strategies were
aligned such that they both wanted to increase efficiency in the supply chain resulting in better
care and reduc...


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