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BUS 600 AU Techonology Impact in Business Communication Discussion

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Business

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ashford university

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BUS 600

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Discussion

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Week 3 discussion 1

In a 250-300 word response, analyze how the use of technology has impacted organizational

communication both positively and negatively. How has technology impacted the verbal and

nonverbal cues used in interpreting messages? Provide examples to support your position. Use at

least one resource to support your key points. Offer some additional ideas to others in this class

by responding to at least two of your fellow students' posts.

The use of technology in an organization has its positive and negative effect on the company.

Some of the positive effect on the company are being able to reach customers, co-workers and

vendors more quickly to help with the efficiency of the business operations. Another great

advantage is a communication log. It is easier for a company to keep track of emails, text

messages and also phone conversations. One of the favorites is being able to be a mobile worker.

What this means is that you are able to work from home and still do your job diligently. The

negative effect of technology brings a lack of relationship building. In an article, Leonard states

“technology has reduced the amount of face-to-face interaction or the number of actual telephone

conversations that people have.” (Leonard, 2019) This could cause an issue with communication

because without certain expressions, people might not understand what is being said. Some other

negatives that cause impact to a company can be informal communication. Informal

communication address how you communicate with others in the office, customers and vendors.

If you create an informal email to someone, that can be seen as unprofessional. To most a written

correspondence is more professional then and email or text.

All of the information above also focuses on nonverbal and verbal communication. Verbal

commination has to deal with coworkers sending text messages, emails or even online chat. This

allows the person who prefers this type of communication through technology to avoid having to

talk to someone they feel uncomfortable with or even to not show any nervousness to others.

Nonverbal communication is face-to-face and voice-to-voice, when we choose to use technology

over personal interaction then we start to lose how we are supposed to interact with one another.

People forget how to use eye contact when talking, the right tone, pitch and volume. Technology

is shaping our world on how to be verbal through the screens but it is making us lose our senses

on non-verbal and how to interact as people and not computers.

References

Leonard, Kimberlee. (2019, February 04). What Are the Positive & Negative Effects of Using

Technology to Communicate? Small Business - Chron.com. Retrieved from

http://smallbusiness.chron.com/positive-negative-effects-using-technology-communicate-

21241.html

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Week 3 Discussion 2

In a 250-300 word response, describe a work report that you are required (or have been required)

to complete on a regular basis. How would you present the information related to this report in a

visual manner? Would a visual presentation enhance its effectiveness? Why or why not? Use at

least one resource to support your key points. Respond to at least two of your fellow students'

posts.

As the modern workplace becomes increasingly collaborative, effective communication will

become more important. This includes not only informal communication between coworkers but

also formal presentations to large audiences. Because the ability to interact one-on-one is greatly

reduced in large presentations, the use of tools such as visual aids can be very helpful in making

sure everyone is on the same page and that they remain engaged and retain the information

delivered (Richards, n.d) At the beginning of every month I create a budget report for all of my

project managers. This report consist of what amount of money they have for their project. It is

broken down in to subcategories by what they design needs, where they are at in the construction

phase, awards and also entering codes for the project manager’s time. All are these are displayed

on a spreadsheet with color coding. Green means that the project has enough fund, red means

there are low to none funds. Each project also has their different color assigned to them as well.

It looks a little like the picture below for each project. Having a visual like this is a positive thing

because it gives the PM’s a good look at what they have available in each category of their

project. Richards states that, “A picture is an effective way to describe a complex concept or

make a relationship between data points easier to understand. For example, discussing a firm's

market share relative to its competitors can be made much easier using a simple graphic, such as

a pie chart. Furthermore, the significance of changes over time, such as increased profits, can be

very effectively displayed using a time series bar or line graph.” (Richards, n.d)

Reference

Richards, Leigh. (n.d.). The Importance of Creating Effective Visual Aids in the Workplace.

Small Business - Chron.com. Retrieved from http://smallbusiness.chron.com/importance-

creating-effective-visual-aids-workplace-17432.html

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Week 3 discussion 1 In a 250-300 word response, analyze how the use of technology has impacted organizational communication both positively and negatively. How has technology impacted the verbal and nonverbal cues used in interpreting messages? Provide examples to support your position. Use at least one resource to support your key points. Offer some additional ideas to others in this class by responding to at least two of your fellow students' posts. The use of technology in an organization has its positive and negative effect on the company. Some of the positive effect on the company are being able to reach customers, co-workers and vendors more quickly to help with the efficiency of the business operations. Another great advantage is a communication log. It is easier for a company to keep track of emails, text messages and also phone conversations. One of the favorites is being able t ...
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Tags: management communications organizational communication verbal cues nonverbal cues nonverbal and verbal communication