LEARN MORE...

Sales Department In Hotel Management

Content type

User Generated

Subject

Powerpoint

Type

Presentation

Uploaded By

nahqnev_0809

Pages

11

Showing Page:

1/11

Sign up to view the full document!

Showing Page:

2/11

Sign up to view the full document!

Showing Page:

3/11

Sign up to view the full document!

End of Preview - Want to read all 11 pages?

Unformatted Attachment Preview

Sales Department In Hotel Prepared: Anu CONTENT • The importance of Sales and Marketing • Sales and Marketing activities • On Property Sales and Marketing Activities • Off Property Sales and Marketing Activities • Hotel Markets • Sales Marketing tools • Organizational chart • Summary The importance of Sales and Marketing • The goal of a hotel’s sales and marketing effort is to identify and communicate with guests whose needs match the services and facilities offered by the hotel. • Director of Sales and Marketing (DOSM): The person responsible for leading a hotel’s marketing efforts. Job title variations include DOS (director of sales) and DOM (director of marketing • Sales: Activities directly related to a client’s purchase (booking) of hotel rooms or services. • Booking: A confirmed sale, such as a reservation (individual or group) or an event. • Marketing: Activities directly related to increasing a potential guest’s awareness of a hotel. Marketing seeks to increase consumer awareness, which leads to increased bookings. • The 3-part sales cycle: Pre-sales phase, Sales Phase, Post Sales Phase 1. The Pre-sale phase typically includes: • Site tours and bids • Any of a number of other activities designed to move the process to the Sales phase. 2. Sales Phase Group contract: • A legal document used to summarize the agreement between a hotel and its group client. • Sales Phase Attrition: The difference between the origin ...
Purchase document to see full attachment

Tags: Hotel Management Property Sales marketing activities Sales and Marketing activities Hotel Markets

User generated content is uploaded by users for the purposes of learning and should be used following Studypool's honor code & terms of service.

Studypool

4.7

Indeed

4.5

Sitejabber

4.4

24/7 Study Help

Stuck on a study question? Our verified tutors can answer all questions, from basic math to advanced rocket science!

Post question

6 pages

Disc Assessment

Disc Assessment

8 pages

Target Strategic Marketing

Target Corporation was founded in 1902 by George Draper Dayton as Dayton Dry Goods Company. Since the beginning, the store ...

Target Strategic Marketing

Target Corporation was founded in 1902 by George Draper Dayton as Dayton Dry Goods Company. Since the beginning, the store was a major source of ...

5 pages

Financial Analysis

By considering the liquidity ratios, Facebook is more liquid than its main competitors. This is because it has a high curr ...

Financial Analysis

By considering the liquidity ratios, Facebook is more liquid than its main competitors. This is because it has a high current ratio which indicate ...

USC Hospitality Case Study

Please finish the question in the attachments

USC Hospitality Case Study

Please finish the question in the attachments

2 simple powerpoint assignments with instructions

The concept here is simple. I have provided 2 powerpoint files and 2 sets of instructions. Simply open the corresponding d ...

2 simple powerpoint assignments with instructions

The concept here is simple. I have provided 2 powerpoint files and 2 sets of instructions. Simply open the corresponding documents and complete the instructions for adjustments to the power point.

Rasmussen College Management Information System Summary & Presentation

Competency Lead, communicate, and direct diverse teams, stakeholders, and sponsors. Scenario Helen is a newly assigned ...

Rasmussen College Management Information System Summary & Presentation

Competency Lead, communicate, and direct diverse teams, stakeholders, and sponsors. Scenario Helen is a newly assigned Chief Information Officer for a fast growing online retail store that employees over 1000 employees. The company is geographically spread across several states in the North-Eastern United States. Headquartered in Boston, Massachusetts, the companies leadership consists of the Chief Executive Officer (CEO), Chief Financial Officer (CFO), Chief Operations Officer (COO), Vice President of Marketing and Vice President of Production. The CEO has asked Helen to provide a recommended organizational structure that integrates Information Technology across the company. Helen must also create the Management Information System (MIS) department from the ground up. Considering the cost to the company, Helen must articulate the importance of each MIS role/position and adequately demonstrate the operational need of MIS. The CEO has asked Helen to provide a mission statement for her newly formed team. Instructions You will provide 2 separate deliverables as follows: Create a 2-3 slide ( Power Point ) presentation that Helen will use to brief the CEO. Provide a mission statement for the newly formed MIS team that emphasizes the importance of customer service. Create an organizational chart that depicts the key business positions as well as the recommended MIS positions that Helen has been charged with creating. Use the notes section to provide detailed speaker notes Provide a 1-2 page written summary of each MIS position that describes the purpose of the position as well as how the positions benefits the strategic goals of the company. Resources (if needed) Structure That's Not Stifling Grading Rubric F F C B A 0 1 2 3 4 Did not Submit No Pass Competence Proficiency Mastery Not Submitted Created an organization chart but it is missing many of the key business positions and/or it is missing many of the key recommended MIS positions that Helen has been charged with creating. Created an organization chart that depicts some but not all of the key business positions and/or lacks the recommended MIS positions that Helen has been charged with creating. Created an organization chart that depicts the key business positions but lacks some of the recommended MIS positions that Helen has been charged with creating. Created an organization chart that depicts the key business positions as well as the recommended MIS positions that Helen has been charged with creating. Not Submitted Provided a written summary but was missing many of the MIS positions or is lacking any detail about the purpose of the position or lacks explanation about how the positions benefit the strategic goals of the company. Provided a written summary of most but not all of the MIS positions or is lacking some detail about the purpose of the position or lacks some detail on how the positions benefit the strategic goals of the company. Provided a written summary of each MIS position that describes the purpose of the position but lacks some detail on how the positions benefit the strategic goals of the company. Provided a written summary of each MIS position that describes the purpose of the position as well as how the positions benefit the strategic goals of the company.

Similar Documents

University of The Cumberlands Chapter 4 & 4 Project Management Structures Discussion

Initial Postings: Read and reflect on the assigned readings for the week. Then post what you thought was the most importan...

UOTC Disaster Planning for A Large Employer in Annapolis MD Discussion

What should be included in disaster planning for a large employer in Annapolis, Maryland, that is concerned about natural ...

Quick - Blue Ocean Strategy

Discuss a company you are familiar with that has adopted a Blue Ocean strategy and how they are achieving their desired re...

Optimization of Urban Planning to Address Issues with Homelessness Analysis

Given the following learning objective: Decision Theory and Sensitivity Analysis in Operations Research. Please Review the...

ANswer Questions Below

Answer the 3 questions below and reply to each student.Student Reply must be over 200 words.Make sure all student replies ...

Evaluate Performance Metric

Metrics are essential limits whose purpose is to measure quantifiable evaluation. Various companies use metrics to help in...

Stock Valuation And Dividends

1. Stock Valuation: How does the value of a share of stock depend on dividends? As stated in the text; a stock with no div...

How Managers Manage The Firm Working Capital

The efficient management of working capital is a critical element of a company's overall strategy to generate profits and ...

Study help

Our tutors provide high quality explanations & answers.

Post question

6 pages

Disc Assessment

Disc Assessment

8 pages

Target Strategic Marketing

Target Corporation was founded in 1902 by George Draper Dayton as Dayton Dry Goods Company. Since the beginning, the store ...

Target Strategic Marketing

Target Corporation was founded in 1902 by George Draper Dayton as Dayton Dry Goods Company. Since the beginning, the store was a major source of ...

5 pages

Financial Analysis

By considering the liquidity ratios, Facebook is more liquid than its main competitors. This is because it has a high curr ...

Financial Analysis

By considering the liquidity ratios, Facebook is more liquid than its main competitors. This is because it has a high current ratio which indicate ...

USC Hospitality Case Study

Please finish the question in the attachments

USC Hospitality Case Study

Please finish the question in the attachments

2 simple powerpoint assignments with instructions

The concept here is simple. I have provided 2 powerpoint files and 2 sets of instructions. Simply open the corresponding d ...

2 simple powerpoint assignments with instructions

The concept here is simple. I have provided 2 powerpoint files and 2 sets of instructions. Simply open the corresponding documents and complete the instructions for adjustments to the power point.

Rasmussen College Management Information System Summary & Presentation

Competency Lead, communicate, and direct diverse teams, stakeholders, and sponsors. Scenario Helen is a newly assigned ...

Rasmussen College Management Information System Summary & Presentation

Competency Lead, communicate, and direct diverse teams, stakeholders, and sponsors. Scenario Helen is a newly assigned Chief Information Officer for a fast growing online retail store that employees over 1000 employees. The company is geographically spread across several states in the North-Eastern United States. Headquartered in Boston, Massachusetts, the companies leadership consists of the Chief Executive Officer (CEO), Chief Financial Officer (CFO), Chief Operations Officer (COO), Vice President of Marketing and Vice President of Production. The CEO has asked Helen to provide a recommended organizational structure that integrates Information Technology across the company. Helen must also create the Management Information System (MIS) department from the ground up. Considering the cost to the company, Helen must articulate the importance of each MIS role/position and adequately demonstrate the operational need of MIS. The CEO has asked Helen to provide a mission statement for her newly formed team. Instructions You will provide 2 separate deliverables as follows: Create a 2-3 slide ( Power Point ) presentation that Helen will use to brief the CEO. Provide a mission statement for the newly formed MIS team that emphasizes the importance of customer service. Create an organizational chart that depicts the key business positions as well as the recommended MIS positions that Helen has been charged with creating. Use the notes section to provide detailed speaker notes Provide a 1-2 page written summary of each MIS position that describes the purpose of the position as well as how the positions benefits the strategic goals of the company. Resources (if needed) Structure That's Not Stifling Grading Rubric F F C B A 0 1 2 3 4 Did not Submit No Pass Competence Proficiency Mastery Not Submitted Created an organization chart but it is missing many of the key business positions and/or it is missing many of the key recommended MIS positions that Helen has been charged with creating. Created an organization chart that depicts some but not all of the key business positions and/or lacks the recommended MIS positions that Helen has been charged with creating. Created an organization chart that depicts the key business positions but lacks some of the recommended MIS positions that Helen has been charged with creating. Created an organization chart that depicts the key business positions as well as the recommended MIS positions that Helen has been charged with creating. Not Submitted Provided a written summary but was missing many of the MIS positions or is lacking any detail about the purpose of the position or lacks explanation about how the positions benefit the strategic goals of the company. Provided a written summary of most but not all of the MIS positions or is lacking some detail about the purpose of the position or lacks some detail on how the positions benefit the strategic goals of the company. Provided a written summary of each MIS position that describes the purpose of the position but lacks some detail on how the positions benefit the strategic goals of the company. Provided a written summary of each MIS position that describes the purpose of the position as well as how the positions benefit the strategic goals of the company.