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Tqm.edited

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Homework
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TQM 1
Title
Student’s Name
Institution
Course

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TQM 2
1. Assume that you are siding with the VP of operations, and list the arguments for
implementing TQM.
• Implementing total quality management would be beneficial to this company as it
would lower the cost of production and improve the quality of its products.
• TQM focuses on using high-quality information to constantly improve the process to
save time and reduce wastage during production, which leads to a reduction in
expenses.
• This is passed along to consumers where they can acquire the products at a low price.
• In addition, TQM implementation reduces variability, thus providing the consistency
that customers appreciate. This translates to greater market share as customers
become loyal to the brand, thus greater sales (Devra Gartenstein, 2019).
2. Now assume that you are with the heads of manufacturing and quality assurance. List the
arguments for ISO 9000.
• It improves the marketability of company products.
• It reduces operational expenses.
• Improves management control.
• Improves communications within an organization.
• Provides improved service to customers (Construction Risk, 2018).

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TQM 1 Title Student’s Name Institution Course TQM 2 1. Assume that you are siding with the VP of operations, and list the arguments for implementing TQM. • Implementing total quality management would be beneficial to this company as it would lower the cost of production and improve the quality of its products. • TQM focuses on using high-quality information to constantly improve the process to save time and reduce wastage during production, which leads to a reduction in expenses. • This is passed along to consumers where they can acquire the products at a low price. • In addition, TQM implementation reduces variability, thus providing the consistency that customers appreciate. This translates to greater market share as customers become loyal to the brand, thus greater sales (Devra Gartenstein, 2019). 2. Now assume that you are with the heads of manufacturing and quality assurance. List the arguments for ISO 9000. • It improves the marketability of company products. • It reduces operational expenses. • Improves management control. • Improves communications within an organization. • Provides improved service to customers (Construction Risk, 2018). TQM 3 3. You have heard both sets of arguments, and you believe there might be a third approach that could satisfy both factions. What would you propose? A third approach to satisfying both functions is to implement both approaches. Both ISO 9000 and TQM are important as they lead to an ...
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