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Psy 435 Improving Organizational Performance Simulation Summary

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Improving Organizational Performance Simulation Summary

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Improving Organizational Performance Simulation Summary
I was amazed at how much thinking, research, and data goes into the choosing of proper
adaptation, modification, and augmentation of company policies in I/O psychology. The first
time I ran through the simulation I got all of the solutions wrong. I was thinking all along that it
was the pay that was the problem. After all, in most organizations that seems to be the problem
(i.e. too much month at the end of the money). At any rate, Airdevils is a once successful
company that is now experiencing some issues with management/employee interpersonal
communication, employee satisfaction, and too much monotonous work. Celsey Evans started
the company in 1995 by herself, but quickly employed 4 colleagues within a year. These first 5
employees form the inner circle of management for the Airdevils. At date, the company
employees 115 people and has a steady stream of repeat customers. However, as of late
customers have been complaining about the Airdevil’s quality of performance and employees are
complaining about decrease job satisfaction. The founder of the company, Celsey, has hired
Dream Teamworks—an organizational psychology consulting firm—to arrest the deteriorating
situation at the Airdevils. In all, Dream Teamworks hypothesizes that employee dissatisfaction is
the result of their suggestions not mattering and monotonous routine and suggests that to fix the
problem a set of interventions—for the stunt performers, support crew, and management—must
be put into place in order to correct the detrimental course that the company is currently on.
Simulation and Solutions
Identifying the Problem
The simulation follows a logical path; from the introduction of a problem, to the
collecting of data/interpretation of data, to the proposition of a solution to fix the problem. At the
beginning of the simulation the point is to determine the reason for the drop in employee

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