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IT Outsourcing For Commercial Banks in China Discussion

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Running head: IT OUTSOURCING FOR COMMERCIAL BANKS IN CHINA 1

IT Outsourcing For Commercial Banks in China

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IT OUTSOURCING FOR COMMERCIAL BANKS IN CHINA 2

Abstract

The issue of outsourcing has gained significant attention in recent years, in different

industries. The different industries have varied factors that influence the scope and nature of

outsourcing. China has been one of the most active destinations for outsourced processes and

activities. This study focuses on the decision-making models and processes considered by bank

managers in developing IT outsourcing strategies, in China. This is based on the increasing use

of IT outsourcing in the banking and financial services industry in order to meet customer

demands. China was selected because of the challenges it may present for decision makers. Its

research objectives are to determine and assess the potential risks for Chinese commercial banks

that want to engage in IT outsourcing activities.

The study seeks to assess the key decision factors that Chinese commercial banks

consider in their IT outsourcing strategies. The methodology employed focuses on the strategic

model, as well as the criticality of outsourcing to financial institutions and management attitudes.

Analysis of the findings utilizes two constructs to assess the decisions made by commercial

banks regarding outsourcing in China. The study proposes to accomplish its objectives using a

qualitative study design that utilizes face-to-face interviews to collect data. The data will be

coded and assessed using the two constructs of perceived risk and benefit in order to develop a

new model. The findings of the study will be highly relevant and significant to medium-sized

commercial banks and outsourcing services vendors.

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Running head: IT OUTSOURCING FOR COMMERCIAL BANKS IN CHINA IT Outsourcing For Commercial Banks in China Name Institution 1 IT OUTSOURCING FOR COMMERCIAL BANKS IN CHINA 2 Abstract The issue of outsourcing has gained significant attention in recent years, in different industries. The different industries have varied factors that influence the scope and nature of outsourcing. China has been one of the most active destinations for outsourced processes and activities. This study focuses on the decision-making models and processes considered by bank managers in developing IT outsourcing strategies, in China. This is based on the increasing use of IT outsourcing in the banking and financial services industry in order to meet customer demands. China was selected because of the challenges it may present for decision makers. Its research objectives are to determine and assess the potential risks for Chinese commercial banks that want to engage in IT outsourcing activities. The study seeks to assess the key decision factors that Chinese commercial banks consider in their IT outsourcing strategies. The methodology employed focuses on the strategic model, as well as the criticality of outsourcing to financial institutions and management attitudes. Analysis of the findings utilizes two constructs to assess the decisions made by commercial banks regarding outsourcing in China. The study proposes to accomplish its objectives using a qualitative study design that utilizes face-to-face i ...
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Tags: Banks in China commercial banks IT Outsourcing potential risks Chinese commercial