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MGT 311 week 3 summary

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I really enjoyed this week’s topics. In week 3 we discussed several topics which I felt
was quite interesting. We had to determine the strategies to resolve conflict within an
organization. We also discussed how to determine strategies to help develop effective groups and
teams. All students had to differentiate between a group and a team. After reading our chapters
for week 3 I learned that work groups are individuals that come together to share information, as
well as making decisions to help each other in the group to perform within their area of
responsibility. Whereas a work team is when individual efforts of team members performance are
more than what the team is contributing to the team. I realize now there the two are different.
We discussed if we were a manager what steps we would take to stimulate some degree of
conflict. I would say that encouraging my team to debate and discuss ideas and issues.
Encouraging a healthy debate and put forth ideas that is not necessary for everyone to always
have the same views. We also discussed the strategies for resolving group or team conflict. I
chose collaborating when determining the best conflict resolution strategy. I believe that by
doing this it would create for all parties involve a win-win solution. By choosing collaboration
for my conflict resolution strategy this will also allow all parties viewpoints to be considered and
allows all parties to make contribution, which in turns allows all or both parties goals to be
achieved.

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I really enjoyed this week's topics. In week 3 we discussed several topics which I felt was quite interesting. We had to determine the strategies to resolve conflict within an organization. We also ...
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Anonymous
Really great stuff, couldn't ask for more.

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