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Malcolm Baldrige Program

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Florida State College at Jacksonville
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Running head: MALCOLM BALDRIGE PROGRAM 1
Malcolm Baldrige Program
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MALCOLM BALDRIGE PROGRAM 2
Q1. The Baldrige excellence framework is an excellence program used in health care,
education, or business or nonprofit organizations to organize, assess, and manage performance
excellence. The excellence program focuses on improving the organization to reach its goal,
improve its results, and engage more competitively by aligning plans, people, actions, decisions,
processes, and outcomes.
Q2. It could be learned that the program helps in improving winners' performance, as can be
proved by CORE as it won in 2019 Malcolm Baldrige award. By managing cost, efficiency, and
effectiveness of operations, CORE has achieved tremendous cost savings over the years.
Malcolm Baldrige excellence program is a performance driver that the winners continue to focus
on improving to exceed customers', employees' and shareholders' expectations. The winners get
energized, and employees work towards a common goal. The program has continued to improve
the winners' superior brand reputation and has increased the winners' market value.
Q3. Similarities: Two Malcolm Baldrige Award winners from different industries are Mary
Greeley Medical Center in the health care sector and Howard Community College in the
education sector. Both MBA winners have outperformed their local and national comparators
and are dominant in their primary market. Both their senior leadership advocate for support of
organizations' stated values of respect and integrity. The two organizations' leadership promotes
ethical behaviors among them, students/patients, partners, and the workforce. In market share,
both have been the best in their respective states, HCC has been the best for the last ten years,
and MGMC has been a dominant market since 2015. They have been named as great
organizations to work for. Besides, the two organizations provide programs for the learning and
development of its employees.

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Running head: MALCOLM BALDRIGE PROGRAM Malcolm Baldrige Program Students name Institution Instructor Course Date 1 MALCOLM BALDRIGE PROGRAM Q1. 2 The Baldrige excellence framework is an excellence program used in health care, education, or business or nonprofit organizations to organize, assess, and manage performance excellence. The excellence program focuses on improving the organization to reach its goal, improve its results, and engage more competitively by aligning plans, people, actions, decisions, processes, and outcomes. Q2. It could be learned that the program helps in improving winners' performance, as can be proved by CORE as it won in 2019 Malcolm Baldrige award. By managing cost, efficiency, and effectiveness of operations, CORE has achieved tremendous cost savings over the years. Malcolm Baldrige excellence program is a performance driver that the winners continue to focus on improving to exceed customers', employees' and shareholders' expectations. The winners get energized, and employees work towards a common goal. The program has continued to improve the winners' superior brand reputation and has increased the winners' market value. Q3. Similarities: Two ...
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Anonymous
Very useful material for studying!

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