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Working Environment

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User Generated
Subject
Management
School
Fortis College
Type
Homework
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Civility in the Workplace
Since joining my health care organization, all the parties involved have tried their best to
create and maintain a civil and healthy working environment. At this point, I can confirm with
much assertiveness that there’s civility in the workplace. From top management down the
hierarchy to the support staff, there is mutual respect and trust (Clark, 2015). Furthermore,
there’s a sense of teamwork and collaboration regardless of the job position occupying.
The organization has attained this civility by encouraging free and open self-expression
of ideas, whether opposing or agreeable with the matter. However, it has to be respectfully and
calmly (Layne et al., 2019). Moreover, individual achievements from different departments are
celebrated and even publicized without any biases and discrimination. Positive co-existence
between management and employees has played a major role in maintaining this civility.
However, there are a few cases where we have experienced incivility. A while back, we had a
supervising nurse that made some disparaging comments to the janitor after he accidentally
dropped a cleaning broom in front of a family visiting their patient. The cleaner felt offended and
disrespectful by the remarks that were made at him. Other colleagues saw what had occurred and
were not happy with the turnout of events.
Later that day, the supervising nurse realized that it was wrong for her to make such
comments and decided to seek forgiveness. She went and called the cleaner in a private room
and pleaded to be pardoned for the wrongful and uncalled for remarks that she had made earlier.
Her apology was accepted. Moreover, she sent emails to all the staff apologizing for the
misconduct. Civility was restored, and lessons were learned from the ordeal.

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Civility in the Workplace Since joining my health care organization, all the parties involved have tried their best to create and maintain a civil and healthy working environment. At this point, I can confirm with much assertiveness that there’s civility in the workplace. From top management down the hierarchy to the support staff, there is mutual respect and trust (Clark, 2015). Furthermore, there’s a sense of teamwork and collaboration regardless of the job position occupying. The organization has attained this civility by encouraging free and open self-expression of ideas, whether oppos ...
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