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Case Study

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Subject
Management
School
Unversity of Baguio
Type
Homework
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Running head: CRITICAL ANALYSIS OF RED TAPE AND COFFEE BREAK 1
Critical Analysis of Red Tape and Coffee Break Case Study
Name
Institution

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CRITICAL ANALYSIS OF RED TAPE AND COFFEE BREAK 2
Critical Analysis of Red tape and Coffee Break Case Study
The case analysis involves discussing the most appropriate way to handle the situation as
the manager. Some of the best approaches to handle the situation as the manager include
perception, assumptions, emotion, language, fallacy and logic. Perception merely refers to the
way people perceive things to work to define how they can think. It is how individuals translate
and interpret the experiences they receive. As the manager, I would have perceived the decision
through the facts and statistics which the system analyst provided as he had thoroughly gone
through the system over a long period. This is because the loss of 100 person-hours lost per year
is such a loss to the organization's productivity.
Assuming in any way is central to critical thinking, where people tend to believe that
some of the ideas are obvious, making them comfortable in their present lives. Abuse of coffee
break, which was getting out of hand, seemed normal to the management and the employees.
This is because after getting the information from the system analyst who has the mandate of
monitoring employees, the management took caution of the issue instead of making the matter
urgent (Elder & Paul, 2020). I would not tolerate such assumptions as taking the loss of man-
hours as just a normal thing. Therefore, I would go beyond monitoring the movement of those
under me. In the meetings, I would stand with facts but not assumptions and biasness towards
one side.
Emotions are used mostly as a defense mechanism that puts in place the operating and
thinking barriers. As a manager, I would not allow emotions to take up my mind, as depicted in
the first meetings. In the sessions, one of the managers defended the time wasted by saying,
"after all…" Starting a sentence with such sentiments shows that the manager supports what the
system analyst has just tabled with real facts and statistics.

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Running head: CRITICAL ANALYSIS OF RED TAPE AND COFFEE BREAK Critical Analysis of Red Tape and Coffee Break Case Study Name Institution 1 CRITICAL ANALYSIS OF RED TAPE AND COFFEE BREAK 2 Critical Analysis of Red tape and Coffee Break Case Study The case analysis involves discussing the most appropriate way to handle the situation as the manager. Some of the best approaches to handle the situation as the manager include perception, assumptions, emotion, language, fallacy and logic. Perception merely refers to the way people perceive things to work to define how they can think. It is how individuals translate and interpret the experiences they receive. As the manager, I would have perceived the decision through the facts and statistics which the system analyst provided as he had thoroughly gone through the system over a long period. This is because the loss of 100 person-hours lost per year is such a loss to the organization's productivity. Assuming in any way is central to critical thinking, where people tend to believe that some of the ideas are obvious, making them comfortable in their present lives. Abuse of coffee break, which was getting out of hand, seemed normal to the management and the employees. This is because after getting the information from the system analyst who has the mandate of monitoring employees, the management took caution of the issue instead of making the matter urgent (Elder & Paul, 2020). I would not tolerate such assumptions as taking the loss ...
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