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Wk3 technology communication plan docx

Wk3 technology communication plan docx

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RUNNING HEAD: Technology Communication Plan 1

Technology Communication Plan

Mary Mebine

HCS/487

6/22/2020

Lindsay Nardi

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Technology Communication Plan 2

Summary

Telehealth is “The remote delivery of health-related information from one site to another

via electronic communications to improve a person’s health awareness and access to health

related information”. (Balgrosky, 2015). Telehealth, although not completely perfected, can

provide many advantages to both patient and medical professionals. There is a process needed

to set up telehealth in a health care organization. This process has upfront as well as ongoing

cost and training time is needed to utilize the equipment. According to Michael Jong “For

telehealth to be successfully adopted, training is best provided while the health practitioner is

still in training and more amenable to learning.” Medical professionals who have been in

practice for many years may find that adopting a telehealth program is more difficult.

The implementation process of Telehealth

When a healthcare facility decides to initiate a telehealth application several decisions

must first be made and equipment will need to be purchased. For a clinic these items include,

speakers, microphone and computer cameras if the computers purchased do not already have

these capabilities. This equipment must be able to be easily accessible to utilized by the staff.

Training may need to be conducted to teach staff how to utilize the technology in the most

productive way. The facility must also ensure that they chose a platform that ensures

connectivity. It is not conducive to have a video disconnect in the middle of a consult. The

platform chosen should be one that falls within HIPAA compliance rules, (Mend, 2019).

Bandwidth as well as upload/download speeds should be prompt to avoid delays during the

online visit. For a patient to utilize telehealth they can have a variety of technology devices.

Some of these devices include a cell phone, lap top, tablet, or computer with video conferencing

capabilities. Some patient may need to download an application that corresponds with the

facilities telehealth features. (AAP, 2020)

Timeline for implementation

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RUNNING HEAD: Technology Communication Plan Technology Communication Plan Mary Mebine HCS/487 6/22/2020 Lindsay Nardi 1 Technology Communication Plan 2 Summary Telehealth is “The remote delivery of health-related information from one site to another via electronic communications to improve a person’s health awareness and access to health related information”. (Balgrosky, 2015). Telehealth, although not completely perfected, can provide many advantages to both patient and medical professionals. There is a process needed to set up telehealth in a health care organization. This process has upfront as well as ongoing cost and training time is needed to utilize the equipment. According to Michael Jong “For telehealth to be successfully adopted, training is best provided while the health practitioner is still in training and more amenable to learning.” Medical professionals who have been in practice for many years may find that adopting a telehealth program is more difficult. The implementation process of Telehealth When a healthcare facility decides to initiate a telehealth application several decisions must first be made and equipment will need to be purchased. For a clinic these items include, speakers, microphone and computer cameras if the computers purchased do not already have these capabilities. This equipment must be able to be easily accessible to utilized by the staff. Training may need to be conducted to teach staff how to utilize the technology in the m ...
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