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Supply chain management 0asuccess factors

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Running head: SUPPLY CHAIN MANAGEMENT 1
Supply Chain Management
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Running head: SUPPLY CHAIN MANAGEMENT Supply Chain Management Student's Name Institutional Affiliation 1 SUPPLY CHAIN MANAGEMENT 2 SUPPLY CHAIN MANAGEMENT 3 Supply Chain Management Success Factors The case study highlights several critical success factors in diamond retailing. It discusses the cost and customer service factors as the key success metrics that enhance performance-based and sustainability outcomes. Blue Nile's case scenario underlines its varied supply chain components and products, creating a competitive advantage over its rivals. The company has critical attributes of product availability and variety based on customers' ability to build their rings. There are about 75,000 stones that customers can choose their inventory, creating the essence of variety and availability as the core success factors. Customer service and cost are crucial factors that the case study highlights through a comparative analysis. The two factors, customer service and cost, can be addressed based on how they compare in Blue Nile, Zales, and Tiffany. The Blue Nile customers enjoyed a wide variety of inventories from which they have to choose. However, Tiffany and Zales' customers only ...
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