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Sap business by design quiz

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Question 1 3.0 Pts Which CRM business areas does SAP Business ByDesign provide to support customer engagement scenarios? Note: There are 3 correct answers to this question.  High-touch sales (for example. opportunity management) and low-touch sales (for example. over-the-counter. commerce integration)  Service execution for project-based and productized services  Marketing and presales communication Sales employee skills management Multi-step marketing automation Question 2 What can sales marketing and service managers use to manage their teams? Note: There are 3 correct answers to this question. External solutions to manage the team budget  Reports and KPIs to aggregate details of multiple areas and teams Sentiment analysis reports to track team motivation  Dashboards to get an overview about multiple work areas  Managing My Area work center which is the central entry ...
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