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Hostility In Healthcare

Content type
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Subject
Nursing
School
Chamberlain College of Nursing
Type
Homework
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Running head: HOSTILITY IN HEALTHCARE 1
Hostility in Healthcare
Student Name
Institutional Affiliation

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HOSTILITY IN HEALTHCARE
2
Hostility in Healthcare
New nurses face hostility in the healthcare setting in which they get considered
inexperienced and incapable. Primarily, new nurses do not win their colleagues' support who
have been in the service for some years. Instead of getting teamwork support, they are forced to
work independently. As a result, they develop job stress and are likely to overstay in the hospital
since they lack the power to change the situation. Working under intense pressure undermines
job morale and satisfaction. Conflicts resulting from aggression, horizontal hostility, and verbal
abuse lowers the quality of healthcare services and patient safety and contribute to burnout.
Some of the hostile care cultures have become "normal" for existing for generations (Hospital
News, 2021). Healthcare workers do not recognize the effect of these hostile behaviors on
performance, self-esteem, and patient safety.
Nurses handle conflicts through avoidance techniques, especially communication-related
conflicts. A nurse-nurse dispute undermines the relationship bonds that form the base of a
healthy workplace. The nursing profession requires healthcare providers to portray mandatory
healthy relationships in the current complex healthcare context. However, nurse managers and
leaders who keep working on the heavier workload that makes them busy cannot witness the
ongoing hostile behaviors (Hospital News, 2021). Thus, it becomes challenging for them to
resolve the conflicts among nurses. Effective nurses' communication skills help in managing
conflicts, thereby eliminating the majority of hostility.
Overall, this article reflects nursing conflicts involving nurses, hospital management, and
team leaders and considers how effective communication skills can help resolve disputes or
conflicts. Based on the article's content, nurses are not playing their advocacy role to safeguard
the interest of patients and establish a balance while delivering care. As a result, nurses increase

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Running head: HOSTILITY IN HEALTHCARE Hostility in Healthcare Student Name Institutional Affiliation 1 HOSTILITY IN HEALTHCARE 2 Hostility in Healthcare New nurses face hostility in the healthcare setting in which they get considered inexperienced and incapable. Primarily, new nurses do not win their colleagues' support who have been in the service for some years. Instead of getting teamwork support, they are forced to work independently. As a result, they develop job stress and are likely to overstay in the hospital since they lack the power to change the situation. Working under intense pressure undermines job morale and satisfaction. Conflicts resulting from aggression, horizontal hostility, and verbal abuse lowers the quality of healthcare services and patient safety and contribute to burnout. Some of the hostile care cultures have become "normal" for existing for generations (Hospital News, 2021). Healthcare workers do not recognize the effect of these hostile behaviors on performance, self-esteem, and patient safety. Nurses handle conflicts through avoidance techniques, especially communication-related conflicts. A nurse-nurse dispute undermines the relationship bonds t ...
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