Multi-Generational Workforce Avril Williams MHA/543 May 3, 2021 INTRODUCTION Generational workforce is a value that unites differences in the workplace • It affects the productivity of employees • The largest generational diversity is found in today’s workforce • The efforts of people from all generations have been combined by organizations • Healthcare management found it challenging to manage baby boomers, generation X, millennials and the silent generation • Conflicts are endless when these generations work together 2/1/20XX • 2 WORKFORCE CONFLICT • Conflicts in health care that affects productivity • • • • • Baby boomers embraces punctuality Millennials are technologically inclined Baby boomers prefers traditional approaches over technology Baby boomers tend to dress more formal Millennials prefers a casual appearance in dressing 3 STRATEGIES TO RESOLVE CONFLICT ▪ Provide training for employees on the importance of respecting each others culture and differences ▪ Practice open door policy for employees to voice their experiences and opinion without judgement ▪ Increase awareness about diversities in multi-generation ▪ Integrate ideas and feedback of staff into the company’s objectives 4 STRATEGIES TO RESOLVE CONFLICT CONT’D • Communication is the solution to resolve most conflict • Management should provide classes on communication and conflict resolution • Encourage employees to use comm ...
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