Complaint Letter

Content type

User Generated

Subject

Writing

School

PNU

Type

Homework

Uploaded By

ghpxrearnffn00

Pages

1

Rating

My Name

My Address

15

th

June 2022

Jarir Store, Al Khobar

Eastern Province.

To the Manager,

I am writing to bring to your attention a complaint about a faulty laptop that I purchased from your

store. On 13

th

June 2022 at 2.30 pm, I visited your shop and purchased a Galaxy Book Samsung

laptop of serial number 66985214733. I was highly optimistic of its performance and I got an

assurance from one of your staff that the laptop would be exceptional. However, when I tried to

use the laptop that evening, I realized that I had multiple faults which I had not anticipated. First,

the laptop does not boot correctly and keeps restarting. The keyboard is also faulty as some keys

are not functional. Additionally, the laptop does not connect to the internet. I am disappointed and

frustrated in this product as it does not serve the intended purpose.

For us to amicably resolve this issue, I will appreciate if you offered me a full refund of my money,

after I return the faulty laptop. Following this unfortunate experience, I am no longer confident in

your services and products. Therefore, I neither want to bring the laptop for repair nor get a

replacement of the same. Enclosed herein is the copies of the receipts of my purchase, and the

serial number of the laptop. I am in possession of the original documents.

I look forward to your speedy reply and a resolution to the issue I have raised. Kindly reply before

3oth June 2022. After the stated date, I will seek legal means of solving the dispute.

Sincerely

(Your Name)

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My Name My Address 15th June 2022 Jarir Store, Al Khobar Eastern Province. To the Manager, I am writing to bring to your attention a complaint about a faulty laptop that I purchased from your store. On 13th June 2022 at 2.30 pm, I visited your shop and purchased a Galaxy Book Samsung laptop of seri ...
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