Competency In this project, you will demonstrate your mastery of the following competency: Employ user-centered methodologies in the design of information technology applications and systems Scenario The Director of Operations for A&D University wants to improve the efficiency of food services on campus. They are considering remote access that would allow students to view the cafeteria menu and place orders. Your department has been asked to create a proposal for the functionality needed for this application, using the concepts of user-centered design. Directions The Director of Operations provided requirements for you to consider as you create the proposal. At a minimum, a student must be able to review the menu, place their order, and schedule a time for pickup at the cafeteria. The director envisions access through kiosks, desktops, laptops, or mobile phones, but has not chosen a specific platform at this time. Within your proposal, you will need to describe methods that could be used to obtain user requirements to help guide the choice of platform, as well as the design of the initial functionality. You are also tasked with determining what the impact of this application would be on the cafeteria workers and what would have to be created for them to view and schedule the online orders. While you are not creating a prototype for the functionality of the application, you should consider the ease of use, effectiveness, efficiency, learnability, and memorability as you create your proposal. Within your proposal, you must address all of the following: Explain how principles and processes of human-computer interaction (HCI) will inform your design process. Consider cafeteria staff as well as students. Students Select the methods (e.g., surveys, interviews, focus groups, or observations) you would use to gather user requirements from studentsand explain why those methods would be appropriate choices. Requirements should focus on functionality such as: Reviewing the menu Placing an order Scheduling a time for pickup at the cafeteria Construct the materials needed to implement the method(s) you have selected. You must include specific questions or behaviors appropriate to your selected method. Describe how you would use the data gathered from each method you decide to use. You will need to address the following: What are the essential tasks? What are the “nice to have” tasks? What information could you get from observations, surveys, interviews, or focus groups? Staff Select the methods (e.g., surveys, interviews, focus groups, or observations) you would use to gather user requirements for cafeteria staff and explain why those methods would work best to understand the functionality needed for the cafeteria workers. Requirements should focus on how the implementation of this app will impact the staff (e.g., prioritizing orders, receipt, scheduling, menu options). Construct the materials needed to implement the method(s) you have selected. You must include specific questions or behaviors appropriate to your selected method. Describe how you would use the data gathered from each method you decide to use. You will need to address the following: How is this system going to change the workflow? What information could you get from observations, surveys, interviews, or focus groups? Justify the data you would use to select a delivery platform. In addition to the information from the students and staff, you will need to consider the following: Cost associated with implementing on varying platforms (existing vs. new) Features provided to support accessibility and ease of use for end users Maintenance of the application (How often does the menu change? How will you continually upload a new menu?)

HCS 493 University of Phoenix Using Data to Address Quality Measures WorksheetQuestion DescriptionCan you help me understand this Health & Medical question?Assignment Content Read the following scenario:The patient is a 40-year-old female who presents to the emergency department for low back pain. The pain has been present for 2 weeks and no injury has been noted. The patient has no history of previous low back pain. The emergency department immediately orders an MRI of the lumbar spine for low back pain. The patient waits in her room in the emergency department for 2 hours without anyone checking on her. She is finally told that the in-house MRI is down for maintenance, so she schedules an appointment for another day. The patient is at the emergency department for more than 280 minutes from arrival to discharge.Two days later, the patient goes to her appointment for her MRI at the radiology department. She has to register and provide all the same information that she has already given at the emergency department regarding her history and other pertinent information. The patient’s appointment was scheduled for 1 p.m., and at 1:45 p.m. she still has not been called back for her test. No one has updated her regarding the delay. Finally, the patient is taken back for her test at 2 p.m. and is not given any explanation for the delay except that the department is short-staffed. The patient is not happy about her experience at the radiology department.When the patient receives her Explanation of Benefits from her insurance company, she realizes the MRI was not pre-certified correctly. Now she owes a large portion of the bill because the physician did not try other means, such as physical therapy, prior to receiving a costly MRI.Access the Hospital Compare website and complete the following steps:Locate the Find a Hospital box.Enter the ZIP Code and hospital name provided by your faculty member. 30815 and AU Medical CenterSelect search.Review the category tabs (e.g., General Information) at the top of the hospital’s profile to complete this assignment.Complete the chart on the Using Data to Address Quality Measures worksheet using the data from Hospital Compare.You are provided with three categories relevant to the scenario. If you would like to identify additional measure(s) and data from Hospital Compare that relate to the scenario, please use the blank line item in the table or add another row(s).Note: An example of how to pull data has been provided for you to review. Write a 350- to 700-word paper that analyzes the measures that have an effect on the facility in the scenario. Your paper should:Explain the measures and corresponding data listed in the table.Provide the data table listing the measures and corresponding data points within the presentation.Analyze two sources, in addition to Hospital Compare, that you would use to find public information on facilities regarding the measures presented in the scenario.Select one measure from the data table and analyze how the quality of this measure could affect the facility in the scenario.Cite 3 peer-reviewed, scholarly, or similar references to support your presentation on the references slide.Format your assignment according to APA guidelines.Submit your assignment.ResourcesUsing Data to Address Quality Measures Student RubricCenter for Writing ExcellenceReference and Citation GeneratorGrammar and Writing Guides