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Performance management

Performance management

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Running Head: PERFORMANCE MANAGEMENT 1

Performance mgt

Imagine that you are the HR manager for a retail store. Your store sells clothing, shoes, handbags,

linens, etc. The company recently had its worst quarter, and you want to improve employee

performance through sales of the merchandise and through offering excellent customer service. The

employees are less motivated, due to the recent negative media attention the company has been

getting about its earnings. You want to implement a new performance management system, modify

the employees’ current behavior, and link compensation directly to performance.

Write a six to eight (6-8) page paper in which you:

1. Create a job description for a retail sales associate, which includes the most significant

components necessary to describe the job both internally and externally.

2. Create an organizational behavior modification (OBM) plan to define three (3) key behaviors that

are required for successful job performance as a retail sales associate. Suggest the significant ways

that your plan will benefit the organization.

3. Specify two (2) ways that you would measure whether current employees exhibit the key job

performance behaviors. Propose two (2) methods that you could use to inform employees of the

new performance standards.

4. Outline a plan with two (2) methods of providing feedback to employees. Include the frequency

with which the feedback will be provided. Propose two (2) actions company leaders should take to

reinforce positive employee behaviors.

5. Examine at least three (3) key legal and ethical issues that could potentially impact the

performance management system. Support your response with specific examples of the identified

issues’ possible effects on the performance management system.

6. Use at least three (3) quality academic resources in this assignment. Note: Wikipedia and other

Websites do not qualify as academic resources.

Your assignment must follow these formatting requirements:

• Be typed, double spaced, using Times New Roman font (size 12), with one-inch margins on all

sides; citations and references must follow APA or school-specific format. Check with your professor

for any additional instructions.

• Include a cover page containing the title of the assignment, the student’s name, the professor’s

name, the course title, and the date. The cover page and the reference page are not included in the

required assignment page length.

The specific course learning outcomes associated with this assignment are:

• Examine performance management issues and processes.

• Examine the influences on and various approaches to compensation.

• Use technology and information resources to research issues in human resource management

foundations.

• Write clearly and concisely about human resource management foundations using proper writing

mechanics.

1) Thoroughly created a job description for a retail sales associate, which includes the most

significant components necessary to describe the job both internally and externally.

2) Thoroughly created an organizational behavior modification (OBM) plan to define three (3) key

behaviors that are required for successful job performance as a retail sales associate. Thoroughly

suggested the significant ways that your plan will benefit the organization.

3) Thoroughly specified two (2) ways that you would measure whether current employees exhibit

the key job performance behaviors. Thoroughly proposed two (2) methods that you could use to

inform employees of the new performance standards.

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PERFORMANCE MANAGEMENT 2

4) Thoroughly outlined a plan with two (2) methods of providing feedback to employees. Include the

frequency with which the feedback will be provided. Thoroughly proposed two (2) actions company

leaders should take to reinforce positive employee behaviors.

5) Thoroughly examined at least three (3) key legal and ethical issues that could potentially impact

the performance management system. Thoroughly supported your response with specific examples

of the identified issues’ possible effects on the performance management system.

6) Exceeds number of required references; all references high quality choices

Definition:

Are you looking for a definition of a job description?

Job descriptions are written statements that describe the:

• duties,

• responsibilities,

• most important contributions and outcomes needed from a position,

• required qualifications of candidates, and

• reporting relationship and coworkers of a particular job.

Job descriptions are based on objective information obtained through job analysis, an

understanding of the competencies and skills required to accomplish needed tasks, and the

needs of the organization to produce work.

They clearly identify and spell out the responsibilities of a specific job. Job descriptions also

include information about working conditions, tools, equipment used, knowledge and skills

needed, and relationships with other positions.

The best job descriptions are living, breathing documents that are updated as responsibilities

change. They do not limit employees, but rather, cause them to stretch their experience, grow

their skills, and develop their ability to contribute within their organization.

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Running Head: PERFORMANCE MANAGEMENT 1 Performance mgt Imagine that you are the HR manager for a retail store. Your store sells clothing, shoes, handbags, linens, etc. The company recently had its worst quarter, and you want to improve employee performance through sales of the merchandise and through offering excellent customer service. The employees are less motivated, due to the recent negative media attention the company has been getting about its earnings. You want to implement a new performance management system, modify the employees’ current behavior, and link compensation directly to performance. Write a six to eight (6-8) page paper in which you: 1. Create a job description for a retail sales associate, which includes the most significant components necessary to describe the job both internally and externally. 2. Create an organizational behavior modification (OBM) plan to define three (3) key behaviors that are required for successful job performance as a retail sales associate. Suggest the significant ways that your plan will benefit the organization. 3. Specify two (2) ways that you would measure whether current employees exhibit the key job performance behaviors. Propose two (2) methods that you could use to inform employees of the new performance standards. 4. Outline a plan with two (2) methods of providing feedback to employees. Include the frequency with which the feedback will be provided. Propose two (2) actions company leaders should take to reinforce p ...
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