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Performance management

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Running Head: PERFORMANCE MANAGEMENT 1
Performance mgt
Imagine that you are the HR manager for a retail store. Your store sells clothing, shoes, handbags,
linens, etc. The company recently had its worst quarter, and you want to improve employee
performance through sales of the merchandise and through offering excellent customer service. The
employees are less motivated, due to the recent negative media attention the company has been
getting about its earnings. You want to implement a new performance management system, modify
the employees’ current behavior, and link compensation directly to performance.
Write a six to eight (6-8) page paper in which you:
1. Create a job description for a retail sales associate, which includes the most significant
components necessary to describe the job both internally and externally.
2. Create an organizational behavior modification (OBM) plan to define three (3) key behaviors that
are required for successful job performance as a retail sales associate. Suggest the significant ways
that your plan will benefit the organization.
3. Specify two (2) ways that you would measure whether current employees exhibit the key job
performance behaviors. Propose two (2) methods that you could use to inform employees of the
new performance standards.
4. Outline a plan with two (2) methods of providing feedback to employees. Include the frequency
with which the feedback will be provided. Propose two (2) actions company leaders should take to
reinforce positive employee behaviors.
5. Examine at least three (3) key legal and ethical issues that could potentially impact the
performance management system. Support your response with specific examples of the identified
issues’ possible effects on the performance management system.
6. Use at least three (3) quality academic resources in this assignment. Note: Wikipedia and other
Websites do not qualify as academic resources.
Your assignment must follow these formatting requirements:
• Be typed, double spaced, using Times New Roman font (size 12), with one-inch margins on all
sides; citations and references must follow APA or school-specific format. Check with your professor
for any additional instructions.
• Include a cover page containing the title of the assignment, the student’s name, the professor’s
name, the course title, and the date. The cover page and the reference page are not included in the
required assignment page length.
The specific course learning outcomes associated with this assignment are:
• Examine performance management issues and processes.
• Examine the influences on and various approaches to compensation.
• Use technology and information resources to research issues in human resource management
foundations.
• Write clearly and concisely about human resource management foundations using proper writing
mechanics.
1) Thoroughly created a job description for a retail sales associate, which includes the most
significant components necessary to describe the job both internally and externally.
2) Thoroughly created an organizational behavior modification (OBM) plan to define three (3) key
behaviors that are required for successful job performance as a retail sales associate. Thoroughly
suggested the significant ways that your plan will benefit the organization.
3) Thoroughly specified two (2) ways that you would measure whether current employees exhibit
the key job performance behaviors. Thoroughly proposed two (2) methods that you could use to
inform employees of the new performance standards.

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PERFORMANCE MANAGEMENT 2
4) Thoroughly outlined a plan with two (2) methods of providing feedback to employees. Include the
frequency with which the feedback will be provided. Thoroughly proposed two (2) actions company
leaders should take to reinforce positive employee behaviors.
5) Thoroughly examined at least three (3) key legal and ethical issues that could potentially impact
the performance management system. Thoroughly supported your response with specific examples
of the identified issues’ possible effects on the performance management system.
6) Exceeds number of required references; all references high quality choices
Definition:
Are you looking for a definition of a job description?
Job descriptions are written statements that describe the:
duties,
responsibilities,
most important contributions and outcomes needed from a position,
required qualifications of candidates, and
reporting relationship and coworkers of a particular job.
Job descriptions are based on objective information obtained through job analysis, an
understanding of the competencies and skills required to accomplish needed tasks, and the
needs of the organization to produce work.
They clearly identify and spell out the responsibilities of a specific job. Job descriptions also
include information about working conditions, tools, equipment used, knowledge and skills
needed, and relationships with other positions.
The best job descriptions are living, breathing documents that are updated as responsibilities
change. They do not limit employees, but rather, cause them to stretch their experience, grow
their skills, and develop their ability to contribute within their organization.

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Running Head: PERFORMANCE MANAGEMENT 1 Performance mgt Imagine that you are the HR manager for a retail store. Your store sells clothing, shoes, handbags, linens, etc. The company recently had its worst quarter, and you want to improve employee performance through sales of the merchandise and through offering excellent customer service. The employees are less motivated, due to the recent negative media attention the company has been getting about its earnings. You want to implement a new performance management system, modify the employees’ current behavior, and link compensation directly to performance. Write a six to eight (6-8) page paper in which you: 1. Create a job description for a retail sales associate, which includes the most significant components necessary to describe the job both internally and externally. 2. Create an organizational behavior modification (OBM) plan to define three (3) key behaviors that are required for successful job performance as a retail sales associate. Suggest the significant ways that your plan will benefit the organization. 3. Specify two (2) ways that you would measure whether current employees exhibit the key job performance behaviors. Propose two (2) methods that you could use to inform employees of the new performance standards. 4. Outline a plan with two (2) methods of providing feedback to employees. Include the frequency with which the feedback will be provided. Propose two (2) actions company leaders should take to reinforce p ...
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