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Practicing Soler Active Listening Empathetic Listening Probing And Summarizing.edited

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User Generated
Subject
Psychology
School
Grand Canyon University
Type
Homework
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This is the script you read with your volunteer; remember to use appropriate body
movements and vary your tone of voice.
Lynn: Hello Mark, good to have you here today?
Volunteer: Thanks for having me (Says folding arms together).
Lynn: We spoke on the phone last Wednesday and scheduled this session today. Uumh, if you
recall, I said that you would come out today and share in detail what you talked about the anxiety
that you are experiencing. Today I will be asking you a fair about of questions so that we can to
go into detail about what you are experiencing and to have a better understanding of your
experiences. This will form the basis of how our next sessions will be.
Volunteer: Okay
Lynn: In our practice, we have a consent form that the client is supposed to fill before the session
can begin. I would like for us to go through the form together (says pointing to the form).
Volunteer: okay (says looking and at the form and moving forward to have a view of the form).
Lynn: the first thing is a cancellation policy. We kindly ask that you give us 24-hour notice when
canceling your session or if you want to reschedule. (volunteer shakes the head). The next thing is
confidentiality; what you say here remains here. However, there is some exception to that. For
instance, if you express a desire to harm yourself, I will be forced to report to someone. The other
clause is on payment. We have different modes of payment; as you have indicated here, you prefer
to use your card (says pointing the form and the volunteer shakes the head in approval). I will get
a copy of that later. Any questions about the form?
Volunteer: ummh, no.

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Lynn: You will just sign here to say that you are of the age of sound mind and you understood
what we talked about (says pointing the place to sign and hands the volunteer a pen).
Volunteer: takes the form and signs and hands it back to Lynn, who puts it on the side table.
Lynn: We spoke on the phone last week. On the phone, you raised a concern about making
presentations in school. Would you kindly tell me more about it?
Volunteer: I am in business school, and the professor gives us a lot of fieldwork and assignments
that require us to make a lot of presentations. This has been something that is recurring. My first
presentation was horrible; I stood in front of the class and froze. I could not get any words out
despite having done so much practice the night before. Over the years, my presentations have not
improved a lot as I would have hoped. I still tense and shake uncontrollably before making any
kind of presentation. I tend to forget what I am going to say. (says moving the hands). I have a fear
of standing in front of people and making a presentation because I feel like I will vomit or even
collapse.
Lynn: I can imagine that must have felt terrible.
Volunteer: Yes, up to date. I remember how embarrassed I felt. I wished the ground would open
and swallow me.
Lynn: I am sorry you had to go through that.
Lynn. Is there a time that you had to make a presentation recently? (makes a hand gesture at the
word recently).
Volunteer: yeah, towards the end of last semester, which was three weeks ago. We were all
required to make a presentation.

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This is the script you read with your volunteer; remember to use appropriate body movements and vary your tone of voice. Lynn: Hello Mark, good to have you here today? Volunteer: Thanks for having me (Says folding arms together). Lynn: We spoke on the phone last Wednesday and scheduled this session today. Uumh, if you recall, I said that you would come out today and share in detail what you talked about the anxiety that you are experiencing. Today I will be asking you a fair about of questions so that we can to go into detail about what you are experiencing and to have a better understanding of your experiences. This will form the basis of how our next sessions will be. Volunteer: Okay Lynn: In our practice, we have a consent form that the client is supposed to fill before the session can begin. I would like for us to go through the form together (says pointing to the form). Volunteer: okay (says looking and at the form and moving forward to have a view of the form). Lynn: the first thing is a cancellation policy. We kindly ask that you give us 24-hour notice when canceling your session or if you want to reschedule. (volunteer shakes the head). The next thing is confidentiality; what you say here remains here. However, there is some exception to that. For instance, if you express a desire to harm yourself, I will be forced to report to someone. The other clause is on payment. We have different modes of payment; as you have indicated here, you prefer to use your card (says poi ...
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