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May 2021
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Week 2 apply assignment 2

Week 2 apply assignment 2

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• As part of Avondale Industries’ performance management initiative, the training and

development director was asked to customize a training program that would increase managers’

ability to manage the performance of their employees through coaching and feedback. Because

most of Avondale’s managers have been promoted from within the company, they lack skills that

are needed to lead their employees. Training on how to coach through a more hands-on approach

to performance management was offered in a modular format. Choose the best reason why

improving managers’ skills in coaching and feedback is an important part of the company’s

performance management initiative.

• Managers who are trained to give accurate and timely feedback are more likely

willing to listen to employees’ concerns and be ready to help when needed.

• Improving managers’ skills in coaching and feedback allows them to stay in touch

with the day-to-day struggles and accomplishments of their employees.

• Managers with good coaching and feedback skills help employees achieve their goals

by reducing barriers to good performance, thus helping the company achieve its goals.

• Managers who develop good coaching and feedback skills are more likely to

continue to be promoted to higher leadership positions.

Feedback

8 / 8 (100.0%)

• The HR department at Avondale Industries wants to improve their performance management

process and be more transparent about how performance reviews are tied to rewards

(promotions, salary increases, bonuses, trainings, and so forth). One of the initial steps in this

continuous improvement process was having the training and development office educate all

employees on what constitutes high performance and how high performance would be

recognized and rewarded in the company. Which of the following statements best explains how

setting high-performance work standards and rewarding those who perform well benefits the

company?

• Setting high performance work standards is essential if the company wants to

improve its performance in the market and create value for its customers.

• Knowing what high-performance expectations are helps the company identify those

that are not meeting expectations, and the company can let them go if production

declines.

• Recognizing high performance and tying it to rewards and recognition has been

proven to increase productivity and profitability, lower turnover, and improve the

company’s value.

• When an employee knows what is expected, they are much more likely to be happy

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in their jobs and with their supervisors.

Feedback

8 / 8 (100.0%)

• The finance department at Avondale Industries is updating their software platform, and the

training and development office has been asked to work with the department to provide training

for their financial analysts. The training will be conducted in a computer lab where all

participants will be able to use a dedicated computer. One of the long-time employees has

developed retinitis pigmentosa, which limits her field of vision. The trainer was told that for the

training the employee will need a computer that has a larger-than-typical screen and a black

background with white letters. Arranging for a larger screen in the lab that will meet the

employee’s needs is proving to be a hassle for the trainer. Why is it necessary to accommodate

these special needs

• If the training is required for her job, the trainer is obligated by law to provide

anything the financial analyst needs to be successful.

• It is necessary to make the accommodations for the financial analyst because the

company wants to be known for treating people with disabilities well.

• If the financial analyst can participate in the training with reasonable

accommodations, the trainer is obligated by law to meet the special needs.

• Making accommodations for the financial analyst will make it more likely the

company will be able to retain her as an employee.

Feedback

8 / 8 (100.0%)

• Four months ago, an outstanding salesperson was transferred from Avondale Industries’

headquarters in Arizona to their avionics division in Brisbane, Australia, to help promote and sell

a new product being released in the region. Previously, the salesperson had been a high

performer, but shortly after arriving in Brisbane he began to miss quotas and became a problem

employee. While he was still pleasant to be around, it was apparent he lacked the motivation he

had previously exhibited in his job. His manager, who had recruited him to the job because of his

previous success, was at a loss and requested help from HR. Which of the following advice

might best help the sales manager improve the performance management process for this

employee?

• The sales manager needs to motivate the employee. Giving him more work might

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• As part of Avondale Industries’ performance management initiative, the training and development director was asked to customize a training program that would increase managers’ ability to manage the performance of their employees through coaching and feedback. Because most of Avondale’s managers have been promoted from within the company, they lack skills that are needed to lead their employees. Training on how to coach through a more hands-on approach to performance management was offered in a modular format. Choose the best reason why improving managers’ skills in coaching and feedback is an important part of the company’s performance management initiative. • Managers who are trained to give accurate and timely feedback are more likely willing to listen to employees’ concerns and be ready to help when needed. • Improving managers’ skills in coaching and feedback allows them to stay in touch with the day-to-day struggles and accomplishments of their employees. • Managers with good coaching and feedback skills help employees achieve their goals by reducing barriers to good performance, thus helping the company achieve its goals. • Managers who develop good coaching and feedback skills are more likely to continue to be promoted to higher leadership positions. Feedback 8 / 8 (100.0%) • The HR department at Avondale Industries wants to improve their performance management process and be more transparent about how performance reviews are tied t ...
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