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Writing Assignment 2: Listening Styles Spring 2018
An introduction to the importance of listening in interpersonal relationships
Listening is a component of the communication process. In the context of interpersonal
relationships, listening is defined as the process of receiving and responding to others’ messages.
It can be called as the method which allows one in accurately receiving as well as interpreting
messages in the process of interpersonal-communication. Listening is basic and vital to any
forms of effective and efficient communication. If messages are not listened to diligently, they
can be miss-understood. Therefore, listening is of so much importance that if there is a single
communication-skill one may aspire to gain mastery in, then it is definitely listening.
To start discussing the importance of listening, it is imperative to know the difference between
listening and hearing. There is a great difference amongst listening and hearing. Hearing is
amongst the senses of the human beings, a phenomenon of the normal human physiology. As
such it is limited to the physiological process of receiving and perceiving auditory stimuli and
does not include what the human mind does after receiving such stimuli. One may passively hear
the auditory stimuli generated by other humans, animals as well as inanimate objects and may
not make any sense or meaning out of such stimuli. An example of this is hearing others talk in
languages of foreign origin, which one has no idea about. Alternatively one may hear others
speak their own language without paying attention since one is not interested in what they are
talking about or who is talking.
On the other hand, listening goes ahead of the reception and perception of the surrounding voices
and sounds. It includes a specific behavior of analyzing and interpreting the sounds or voices one
hears to derive a meaningful and useful insight from them. As per International Listening

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Association (I.L.A.), hearing is considered to be an accidental, in-voluntary and effort-less
process while listening is considered to be a very focused, voluntary as well as intentional
process (Berko et.al. 2010). An example of listening is what one does in the class room, when
they are in an important lecture, and when they are keen to learn what is being taught.
Analysis of results from revised learning style profiles
Now that the importance of listening has been described and a clear-cut distinction between
listening and hearing is done, listening styles shall be analyzed. There are four types of listening
styles which are defined and explained as under along with a discussion of results for each of
them on the Listening Styles Profile (LSP-R)
Task-oriented listening: Task oriented listening is the one which is concerned with efficiency
and accomplishing the job at hand. It is therefore the usual type of listening which is preferred in
business communications where listening is expected to have and linked to certain desirable
outcomes which are the goal of the said listening transaction. I scored a total of 35 points in
Task-oriented listening. This is the listening style I scored highest in.
Relational listening: The type of listening which is primarily concerned with building emotional
closeness with others is called relational listening. Relational listening is in context of building
and maintaining relationships, mostly of a friendly and re-assuring nature. It focuses on the
emotions and how well one manages the closeness and softer elements of an inter-personal
relationship. I secured a total of 28 points in relational listening.
Analytical listening: Analytical listening is the type of listening which focuses on
comprehending and appreciating a message completely before a conclusion is arrived on. It
induces a cascade of analytical thoughts to bring about a meaning to the messages received.

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Writing Assignment 2: Listening Styles Spring 2018 An introduction to the importance of listening in interpersonal relationships Listening is a component of the communication process. In the context of interpersonal relationships, listening is defined as the process of receiving and responding to others’ messages. It can be called as the method which allows one in accurately receiving as well as interpreting messages in the process of interpersonal-communication. Listening is basic and vital to any forms of effective and efficient communication. If messages are not listened to diligently, they can be miss-understood. Therefore, listening is of so much importance that if there is a single communication-skill one may aspire to gain mastery in, then it is definitely listening. To start discussing the importance of listening, it is imperative to know the difference between listening and hearing. There is a great difference amongst listening and hearing. Hearing is amongst the senses of the human beings, a phenomenon of the normal human physiology. As such it is limited to the physiological process of receiving and perceiving auditory stimuli and does not include what the human mind d ...
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