This Assignment is an opportunity for you to relate what you learned about the Contemporary Value Chain Model to your own knowledge and experience. The purpose of the Assignment is for you to demonstrate a graduate level understanding of the direct correlation between the elements comprising the Contemporary Value Chain and the customer’s purchase experience.DirectionsUse the already APA formatted template in Course Documents titled “Unit 1 Assignment Template Contemporary Value Chain” as your starting point for this Assignment. Download the template and save it as your own document, for example, YourNameUnit1GB570.docx.Think about a horrible purchase experience — one you will never forget and perhaps because of which you will never buy anything from that brand ever again. Perhaps you told other people how shockingly bad this purchase experience was. In your paper you will describe the experience using the directions included within the Unit 1 Assignment template.Consider your Library research from the Discussion and Chapter 1 of your textbook. Internet references are not accepted for this Assignment, although you may use internet research for your own learning. At least two different sources are required to be used as references for this Assignment, one from the textbook and at least one article from the Library.Think about what the (brand name) company could/should have implemented within their value chain to have ensured your experience was not bad, but instead left you with surpassed expectations (a delighted customer).Write a 4–6-page paper, not including Title and Reference pages, applying at least four of the elements in the Contemporary Value Chain Model and suggest how the company can improve the customer experience by fixing value chain elements. This is your opportunity not only to see where the brand’s value chain was not working properly, but to recommend what needs to be done so future customers have delightful experiences.Write your paper using first person perspective.Include a conclusion summarizing the paper’s content without introducing any new information.Support your response’s content with at least two separate sources, applied and cited references from a Library article and your textbook. Apply and cite no more than one referenced sentence per paragraph. Internet references are not accepted for this Unit 1 Assignment. Use APA in-text citations within the response and list the applied reference(s) at the end of the response using APA formatting. APA formatting resources are available in the Academic Resources area titled, “APA Style Central.”Proofread your paper, confirm correct APA formatting, run spell check and grammar check, and proofread again. Submit your completed paper into the Unit 1 Assignment Dropbox.

Objective: To judgmentally reveal your knowledge of Telemedicine Services, Risk management Tactics and your ability to apply them to your Healthcare Organizations. The investigative exercises will progress students’ understanding and skill to think censoriously about the public relations process, and their problem-solving skills. As a result of this assignment, students will be better able to comprehend, examine and apply Telemedicine to Health care organizations. ASSIGNMENT GUIDELINES (10%): The students will complete A Case study projects that give the opportunity to create and apply the concepts learned in this and previous coursework to analyze a real-world scenario. This scenario will represent through example the practical importance and implications of various roles and functions of a Health Care Administrator and Risk Management. The assignment will be 3-4 pages long reflecting your understanding and ability to apply the readings to your Healthcare Organization. Each paper must be typewritten with 12-point font and double-spaced with standard margins. Follow APA Style 7th edition format when referring to the selected articles and include a reference page. EACH PAPER SHOULD INCLUDE THE FOLLOWING: 1. Introduction (25%) Provide a brief synopsis of the meaning (not a description) of each Chapter and articles you read, in your own words. 2. Your Critique (50%) Case Study: Telemedicine technology solves healthcare disparity issue in rural Arizona community Bisbee's Copper Queen Community Hospital implements successful telemedicine program, drastically reducing cost and time spent on patient care Background Founded in 1880, Bisbee is located in the rolling hills of the Mule Mountains in southeastern Arizona, some 85 miles from Tucson, and within three miles of the border with Mexico. The region's rich mineral deposits of copper, gold and silver first attracted miners who hoped to strike it rich. The town that developed around the mines was named for DeWitt Bisbee, a San Francisco Judge and investor in the Copper Queen Mine who, ironically, never set foot in his namesake. Nearly as old as Bisbee, the Copper Queen Hospital got its start in a mine tunnel as part of the mining community. Now known as the Copper Queen Community Hospital (CQCH), it has served the town for over 125 years. In more recent times, CQCH has become an acute care critical access hospital for the more than 6,000-plus Bisbee residents and for many of the county's 140,000 residents. The hospital's mission is to maintain and support access to basic primary healthcare throughout southeastern Cochise County and to evolve rural health care and provide patients with the highest quality services. Challenge Among the primary challenges of CQCH was how to provide care for patients who needed specialists. For years, emergency department patients with possible cardiac or stroke problems had to be transferred to Tucson and Phoenix hospitals by ambulance, or " in more life- threatening situations " by helicopter. CQCH patients often discovered after the fact that, although healthcare was warranted, the expense of emergency transfer was not. "Cardiology disease is the number one killer of people in rural areas," said CQCH CEO, James Dickson. "And in Bisbee, we lacked consistent care to treat it. We lacked access to a cardiologist and to the ongoing maintenance care required after initial treatment. We decided we needed a way to solve the physician misdistribution and disease management problems that occur in a rural area like Bisbee." In 2015, CQCH received a grant to begin a telemedicine cardiology program. Dickson set out to find a system that would essentially bring specialists into Bisbee and CQCH without requiring that they physically be on site. This would eliminate the costly transfer of patients to Tucson and Phoenix. It would also minimize the trauma involved for family members of those being transported far distances. Overall, the implementation of a telemedicine program would shrink the disparity in healthcare experienced by the people of Bisbee by making specialists vastly more within reach without the price tag of on-site consultations. Solution Dickson and CQCH worked with telemedicine solutions provider, GlobalMed, to build a tele- cardiology system using GlobalMed's i8500 Series Mobile Video Cart. The wireless, telemedicine videoconferencing system includes EasyShare videoconferencing technology that uses the public Internet, enabling specialists to visit with patients on a virtual basis. It also includes a large, flat-panel touch screen PC for fast communications, as well as a high quality camera providing remote pan, tilt and optical zoom. Currently in the first phase of its tele-cardiology program, CQCH has connected its system and those of other, small Cochise County hospitals with the larger Tucson medical centers. From December 2015 to June 2018, 36 patients in the Emergency Department with suspected heart problems required cardiology consultation. Using the Mobile Telemedicine Cart equipped with a digital stethoscope, healthcare providers in Bisbee were able to provide cardiologists in Tucson with the ability to see and speak to the patients in real-time, hear their heart sounds clearly and review their electro-cardiograms via fax at the same time. These consultations confirmed that only nine of the 36 patients needed transport by ambulance or helicopter to another facility. The 27 patients who stayed in Bisbee were discharged from CQCH with prescriptions and/or heart monitors. The cost savings to patients and insurers was approximately $540,000 based on a $10,000 transfer cost and an additional $10,000 hospital stay per patient who instead had their care provided by CQCH and were able to remain in Bisbee. "The cost savings patients see as a result of the remote consultations is immense", said Dickson. "The cost for a helicopter transport is between $10,000 and $12,000. Additionally, the cost for treatment in a Tucson hospital is roughly $10,000 more per visit than it is here in Bisbee. So we're looking at a savings of about $20,000 per patient just by having the ability to consult with a specialist remotely, utilizing the telemedicine system, instead of having to be on-site where the doctor is. Results Dickson points to one case in particular as a perfect example of what tele-cardiology means to the town of Bisbee. An 81-year old man arrived at CQCH with apparent atrial fibrillation. A Tucson cardiologist saw the patient via video-conference, listened to his heart sounds and studied his EKG before determining that there was no need to move him to Tucson. The patient was admitted to CQCH, treated overnight and was discharged the next day with a halter monitor. In his case, the patient was spared an unnecessary transfer to a facility two hours away. He also avoided having to experience a lengthy hospital stay, as well as the hefty hospital bill for services that weren't needed. CQCH had similar success after partnering with Mayo Clinic Scottsdale for its tele-stroke program. More than three years ago, the Mayo Clinic started the Stroke Telemedicine Program for Arizona Rural Residents with a grant from the Arizona Department of Health Services. Medical studies have shown that stroke victims face a three-hour window in which the initiation of Tissue Plasminogen Activator, or TPA, can mean the difference between recovery and permanent paralysis. The phrase used in stroke programs is "Time is Brain." Jack Porter, the Mayor of Bisbee, can testify to TP A effectiveness. When Porter appeared to have suffered a stroke, he went to the CQCH. A telemedicine consultation with a Mayo neurologist in Scottsdale less than a half hour later confirmed the stroke diagnosis, and he ordered that Porter be started on a course of TPA. The timely treatment prevented any lasting debilitating effects, and Porter continues to lead the town as its mayor. When other rural hospitals in Cochise County recognized the advantages of telemedicine, they and CQCH formed the Southeast Arizona Telemedicine Association, or SATA, which includes the following hospitals: Northern Cochise Community Hospital in Willcox, Benson Community Hospital, Mount Graham Regional Medical Center in Safford and Southeast Arizona Medical Center in Douglas. Dickson says his hospital has not cut care in the wake of rising healthcare costs, but rather has increased it by making it more efficient. "By not having the transportation fees and the excessive cost of re-evaluation at another hospital, we have really spawned a cost reduction and quality increase in the delivery system," Dickson says. "Given our success with telemedicine at CQCH, I envision a virtual hospital in every rural area in America in the near future so that people will have the care they need and so that physician misdistribution becomes a problem of the past." CASE STUDY CHALLENGE: Students should be asked to read the case and discuss all procedures done during this innovation Telemedicine Technique. Remark, comment and evaluate the telemedicine videoconferencing system techniques. Who Benefits from Telemedicine?Will Patients Still Need to See a Specialist in Person?In-person Doctor visit vs. Telemedicine visit, which is better? 3. Conclusion (15%) Briefly summarize your thoughts & conclusion to your critique for the case study.How did these articles and Chapters impact your thoughts on Telemedicine? Evaluation will be based on how clearly you respond to the above, in particular: a) The clarity with which you critique the articles; b) The depth, scope, and organization of your paper; and, c) Your conclusions, including a description of the impact of these articles and Chapters on any Healthcare Organization.

Deliverable Length:Fill Out Template in the DescriptionAssignment Objectives:Formulate a project structure appropriate to program scope and overall organizational structure.Synthesize project management knowledge by evaluating a major project for project success in a comprehensive case study of that project.Assignment Details:Jim asked you to join him to present the team's leadership discussion to Sam and Gloria. The meeting got a little heated, but nothing went beyond your control. Overall, the meeting went very well. You addressed your concerns, highlighted some key problem areas that were shared by the rest of the team, and connected everything back to how their actions are impacting the success of the project. They now realize that their behaviors and actions are putting the project at risk along with many project risks you and the team have identified.They were also pretty embarrassed with the type of behaviors they displayed in the meeting as the company leaders. Both Sam and Gloria were very receptive to the ideas that you presented to them. In fact, so receptive that they both said they see a lot of leadership potential in you."We are both sorry about the whole ordeal. We will both work together to control our emotions and not let it take over us again," says Sam."Yes I agree. I will approve the project budget, but to ensure everyone is on the same page and that project risks are managed properly, we need to see a simple project communication plan and a risk register. We need to understand your approach better going forward," says Gloria.Jim turns to you, handing you a template for both the risk register and the communications plan. "You have done such an excellent job throughout this entire project. Would you be willing to complete these plans?" "Of course." you say. "Because of this incident and the leadership that you have displayed over the past few months, we would like you to take over Jim's position as the new project manager," says Sam to you.AssignmentBack at your desk, you start filling out the risk register template. For your risk register, you will need to define 5 negative risks and 5 positive risks and fill out the rest of the information in the template. For your communications management plan, please find any template or ask your instructor for one. You need to account for all communication types with your stakeholder. Please follow the instructions in the template for both deliverables.Assignment Scenario Attached: