Essential Criteria Waste

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Essential Criteria

• TAFE Certificate in Office Administration or equivalent experience

I always have an on going commitment to professional development. I have completed a

certificate IV in Frontline Management and I am currently undertaking a business diploma

online through Australian Training Institute. Recently I have had general administrative

experience within councils supply store and as assistant coordinator

• Computer skills including Microsoft Office applications

In my past roles, I have had extensive experience maintaining files both physical and

electronic and in performing data entry as part of my records management duties. My

experience has included experience within council within supply and also as assistant

coordinator and undertaking data entry and general administrative skill and duties. Which

include but not limited to data entry finance one processing, fax emails and customer service

I possess the transferable skills and abilities required of the role including maintaining files

and data entry and I remain proficient in MS Office applications and databases. I draw on my

high levels of accuracy and attention to detail in lodging and processing.

• Strong written and verbal communication skills

I have developed excellent interpersonal, written and communication skills, including one on

one, speaking to the community, customers and producing written documents of various

kinds. Across variety of field and teams as you can see in my resume. In my experience acting

team leader, assistant coordinator and in supply store. I interacted with customers on daily

basis and also writing emails, notes, daily records and risk assessments. As a semi

professional referee communication and building rapports is key. As is filling out high detail

reports. During completion of my marketing and management course, I was required to

present presentations and also write creative copies and reports. Being a good communicator

in emails, phone calls and meetings, listening to others, being able to give and share opinions,

being supportive of team members, being always ready to assist and being reliable. This is

what makes a good team player and being able to show commitment to what you do.

• Demonstrated conflict resolution skills

In my current role I recall a situation where a member of the community approached our crew

who were working in the area and had expressed their dissatisfaction in relation to the works

and the delay which had been occurring in undertaking the works. They were extremely

agitated. I was aware that their concern rested in the frustration and listened to their concerns

and issues and assured them that their concerns were being heard. I listened carefully and

remained sympathetic to the customers concerns. I assured the customer that her concerns and

feedback were appreciated and that I would forward them to the appropriate person to be

actioned in a timely manner. As a result the customers concerns and required works were

expedited and her requests were subsequently completed within the week of her complaint

and to the customers satisfaction.

• Strong organisational skills

You will find I am detail oriented and able to analyse, prioritise and resolve client requests or

issues quickly and effectively. I make a list. I work out what order things need to be done by

thinking which tasks are urgent. If I'm unsure I find out. I take pride in my tasks and ensure

that each task is completed to the best of my abilities whether it is part of a team or

autonomously.

• Demonstrated teamwork skills

I have proven myself to be a competent team player with the capacity to manage a number of

diverse situations. I am highly organised efficient and a great multi-tasker. I thrive in a fast-

paced environment and am deadline driven. Being a team player is about sharing the loads,

being responsible for your own role and what is required of you however at the same time

being helpful and of assistance to others. I am a focused individual eager to manage the

adverse situations calmly and go that extra mile to produce quality work and get the job done.

I have built my career in a variety of roles, teams and industries, for the most part with the

Penrith City Council where I have performed the role of Field Operator and Assistant Supply

Officer. During these roles I was able to adapt to changes easily when new tasks come along

and being able to learn quickly and on the spot, being a good communicator in emails, phone

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Essential Criteria • TAFE Certificate in Office Administration or equivalent experience I always have an on going commitment to professional development. I have completed a certificate IV in Frontline Management and I am currently undertaking a business diploma online through Australian Training Institute. Recently I have had general administrative experience within councils supply store and as assistant coordinator • Computer skills including Microsoft Office applications In my past roles, I have had extensive experience maintaining files both physical and electronic and in performing da ...
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