Access over 20 million homework & study documents

search

TC1 2019S(1)

Content type
User Generated
Rating
Showing Page:
1/8
ITEC 355 Operations Management
Team Challenge - 1
_____________________________________________________________________________________________________________________
1
ITEC 355 Spring 2019 - Team Challenge #1
NAME(S): _______________________________________
_______________________________________
_______________________________________
_______________________________________
_______________________________________
This is a team assignment and should be completed with your course project team.
For any questions and assistance, please contact your instructor.
Collaboration across teams is prohibited. Please revisit the American University’s Integrity Code
before completing this assignment.
Each team must upload one file, in pdf format, to Blackboard.
Your answer report should include detailed answers to *all* the questions. Make sure all figures,
tables, and graphs are included in your report. Each Figure and Table should have a number and a
heading, e.g.,” Table 1. Average Working Hours.All your work quantitative work, in particular -
must be explained clearly.
The names of all students MUST be typed on the first page of your answer report.
You are advised to work on each question as a team, i.e., do NOT assign a question to a single team
member and expect him/her to come up with the correct answer without any input from the rest of
the team.
GRADING CRITERIA:
Your answer report will be graded on the quality of your answers as well as the clarity and format. Here
is a breakdown of grades (out of 100 points):
(92 points) quality and correctness of your answers,
(5 point) presentation, clarity, and format of your report and your answers,
(3 points) following the submission guidelines.
A late submission costs you 20% of your grade per day. For example, if you submit your work a day
after the due date (24 hours), the maximum score you will earn is 80/100.

Sign up to view the full document!

lock_open Sign Up
Showing Page:
2/8
ITEC 355 Operations Management
Team Challenge - 1
_____________________________________________________________________________________________________________________
2
Question - 1. (9 points) AUmazon, an online retailer, started using robots in its fulfillment centers. The
first generation of robots, e.g., Kiva robots, enabled faster processing of orders in its warehouse. The
products stored in the fulfillment center are placed on special shelves. When a customer places an order,
a Kiva robot carries the shelf with the ordered products to the packing area. A human employee picks the
item from the shelf and packs it to fulfill the order. AUmazon is piloting a new technology that will replace
the human employees by picking robots. You can watch a video about this new technology here:
http://disq.us/t/39my2g6
The pilot takes place at a warehouse where a staff of 70 works for 8 hours per day at a payroll cost of $20
per hour per person. In addition to labor, this facility incurs $800 per day for rent and another $15,000 in
miscellaneous expenses related to warehouse operations. AUmazon fulfills an average of 500 orders per
day with Kiva robots in use. The new picking robots will increase order fulfillment capability to 1000 orders
per day. The company will lay off 60 workers and the remaining workers will get a raise to receive $22 per
hour per person and will continue to work 8 hours per day to monitor the warehouse operations.
However, daily miscellaneous expenses will go up to $35,000. Compute the expected change in
multifactor productivity for AUmazon if they invest in the picking robots by answering the questions
below.
NOTE: SHOW ALL YOUR WORK. USE 4 DECIMAL PLACES IN YOUR CALCULATIONS.
a) (1 point) What is (are) the input(s) that would be used to calculate productivity at AUmazon?
b) (1 point) What is (are) the output(s) that would be used to calculate productivity at AUmazon?
c) (1 point) Provide the exact formula to calculate multi-factor productivity for AUmazon. (Your answer
should be in the form of an equation without any numbers or calculations.)
d) (3 points) What is the expected percentage change in multifactor productivity at AUmazon if the
company invests in the new material handling technology? NOTE: Use 4 decimal points in all your
calculations. Do NOT round values to nearest whole numbers.
e) (3 points) Conduct research and find articles on use of robots in the retail industry (online or brick-
and-mortar stores). Identify three different ways in which retailers will benefit from using robots.
Explain clearly how the robots will be used in the retail store or in the order fulfillment center and
what the benefit will be. Make sure you state all sources of information, including references, videos,
websites, in your answer.
NOTE: Your answer should be such that for the benefit should be associated with one or more
performance metrics. For instance, using Kiva robots for retrieving items at a warehouse reduces the
amount of time a service employee spends on non-value-added work (walking to a shelf to retrieve a
product and walking back to the packing area with the product) and increases the processing capacity.

Sign up to view the full document!

lock_open Sign Up
Showing Page:
3/8

Sign up to view the full document!

lock_open Sign Up
End of Preview - Want to read all 8 pages?
Access Now
Unformatted Attachment Preview
ITEC 355 Operations Management Team Challenge - 1 _____________________________________________________________________________________________________________________ ITEC 355 Spring 2019 - Team Challenge #1 NAME(S): _______________________________________ _______________________________________ _______________________________________ _______________________________________ _______________________________________ ● ● ● ● ● ● ● This is a team assignment and should be completed with your course project team. For any questions and assistance, please contact your instructor. Collaboration across teams is prohibited. Please revisit the American University’s Integrity Code before completing this assignment. Each team must upload one file, in pdf format, to Blackboard. Your answer report should include detailed answers to *all* the questions. Make sure all figures, tables, and graphs are included in your report. Each Figure and Table should have a number and a heading, e.g.,” Table 1. Average Working Hours.” All your work – quantitative work, in particular must be explained clearly. The names of all students MUST be typed on the first page of your answer report. You are advised to work on each question as a team, i.e., do NOT assign a question to a single team member and expect him/her to come up with the correct answer without any input from the rest of the team. GRADING CRITERIA: Your answer report will be graded on the quality of your answers as well ...
Purchase document to see full attachment
User generated content is uploaded by users for the purposes of learning and should be used following Studypool's honor code & terms of service.

Anonymous
Great! Studypool always delivers quality work.

Studypool
4.7
Trustpilot
4.5
Sitejabber
4.4