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Running Head: TACO BELL: HIRING OUTSIDE THE BUN 1

Taco Bell: Hiring Outside the Bun

Holly Knott

Rasmussen College

Author Note

This paper is being submitted on October 3, 2021 for Collin Louisons’

Class, Human Resource Recruitment and Selection, 2019 Spring Quarter, T2.

Running Head: TACO BELL: HIRING OUTSIDE THE BUN 2

Provide an overview of the Taco Bell case

Carlos Fontana, a current franchise owner of three Taco Bells’ and, is looking to expand

to a fourth location. When looking to open an additional location, he will need to staff the

restaurant as well as train the staff.

Identify the key issues involved

One issue that Carlos is going to face is finding the right people to hire, as well as

retaining them. We are in a candidate’s market; this means that unemployment rates are low, and

its harder to involve talented professionals for new job opportunities. According to the New

York Times, “In 2000, about 45 percent of those between 16 and 19 had a job — today it’s 30

percent.” (Abrams, Gebeloff;2018). These numbers show that fewer teenagers have jobs, and the

fast food industry is known for primary hiring teenagers.

The proximity of locations can be another issue that Carlos could face. “Many, but not

all, franchises grant an "exclusive territory" to their franchisees as part of the rights given under

the franchise agreement contract.” (Elgin,2011) Meaning they are given an agreement that lists

their territory so other franchisers can’t expand into their area and vis versa; so, he needs to look

into geographical locations to make sure he’s not violating any agreements. Opening another

location is too costly in both time and money to risk undertaking this move based on a gut

feeling.

Carlos needs to make sure that the cash flow from the other locations can adequately

support the expansion of the new site. Just because the first locations are turning a profit does not

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Running Head: TACO BELL: HIRING OUTSIDE THE BUN Taco Bell: Hiring Outside the Bun Holly Knott Rasmussen College Author Note This paper is being submitted on October 3, 2021 for Collin Louisons’ Class, Human Resource Recruitment and Selection, 2019 Spring Quarter, T2. 1 Running Head: TACO BELL: HIRING OUTSIDE THE BUN 2 Provide an overview of the Taco Bell case Carlos Fontana, a current franchise owner of three Taco Bells’ and, is looking to expand to a fourth location. When looking to open an additional location, he will need to staff the restaurant as well as train the staff. Identify the key issues involved One issue that Carlos is going to face is finding the right people to hire, as well as retaining them. We are in a candidate’s market; this means that unemployment rates are low, and its harder to involve talented professionals for new job opportunities. According to the New York Times, “In 2000, about 45 percent of those between 16 and 19 had a job — today it’s 30 percent.” (Abrams, Gebeloff;2018). These numbers show that fewer teenagers have jobs, and the fast food industry is known for primary hiring teenagers. The proximity of locations can be another issue that Carlos could face. “Many, but not all, franchises grant an "exclusive territory" to their franchisees as part of the rights given under the franchise agreement contract.” (Elgin,2011) Meaning they are given an agreement that lists their territory so other franchisers can’t expand int ...
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