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MTH410 Mod 6 option 1

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Running head: QUALITY AT A1 HOTELS Quality At A1 Hotels sh is ar stu ed d vi y re aC s o ou urc rs e eH w er as o. co m Cori White MTH410 – Quantitative Business Analysis Colorado State University–Global Campus Dr. Stacie Williams Th July 31, 2018 https://www.coursehero.com/file/36000094/MTH410-Mod-6-option-1pdf/ 1 QUALITY AT A1 HOTELS !2 Quality At A1 Hotels When going to any hotel, wether for a short stay or long stay it’s inevitable that we are going to critique our stay. The food we eat while we’re there, the room quality, and the service quality are all important to us because we are paying for them. For this assignment, A1 Hotels as recently been under attack in the news about some specific incidents and they are wanting to look more into the quality of service.To find out how their customers rate their stays they have sh is ar stu ed d vi y re aC s o ou urc rs e eH w er as o. co m been giving surveys to their clients at the end of their stay. Asking them to rate the quality of their room, their food and their service and the customer is either to give a good(G) rating or a poor (P) rating. If a customer answered “poor” to at least one of the three questions then they are considered dissatisfied and most recently at least 40% of customers have been dissatisfied. With the data from the surveys we are able to look into the 200 responses that were chosen randomly and analyze the data to get a better idea of what is going on with A1 Hotels. We will ...
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