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The community perception of a medical supply company

The community perception of a medical supply company

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User Generated

School

Brown University

Course

Business

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ivibpuv

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Replies to Student Posts

Student’s Name

Department Affiliation, University Affiliation

Course Number: Course Name

Instructor’s Name

Assignment Due Date

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Response 1

According to the post, Saint Paul’s medical supply company had a bad reputation because

of the overall lack of showing care while delivering services to the people and the company’s

slow response to the community. The community perception of a medical supply company is

shaped by issues of service delivery and cost of drugs or equipment. Maintaining a good image

for such a company is critical in saving lives. However, actions of a few bad characters in the

company or a single misstep can ruin the entire industry, sinking the company’s reputation. The

public image of the company suffers as individuals develop mistrust and lack confidence in it.

Medical supply companies have to note that their products are unique, indispensable, and

even life-saving. These companies have a societal role in creating high ideal standards that they

live up to in the community's eyes (Bogaert et al., 2018). Reputational issues and expectations

from the community prompt companies to interact with people to get their perspectives on how

best to be served. As mentioned, talking to individuals and listening to their needs make clients

happy as they feel that they care for them. Communication is an important tool for constructing

reputational discourses that are shaped mainly by perceptions of individuals or groups. The

confidence of the people towards the company matters a lot.

Additionally, community engagement is considered essential in achieving efficient and

high-quality care. Finding the best way to engage the members of the community the company is

serving will shape its activities. The company should look beyond its own interests and involve

the community to tailor its services based on community needs (Weger et al., 2018). High-

quality service delivery companies should be informed by values of efficiency, equitability, and

people. Indeed, adopting best practices, starting with employee behaviors and communication to

teaming up with the community, will guarantee the company’s success.

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1 Replies to Student Posts Student’s Name Department Affiliation, University Affiliation Course Number: Course Name Instructor’s Name Assignment Due Date 2 Response 1 According to the post, Saint Paul’s medical supply company had a bad reputation because of the overall lack of showing care while delivering services to the people and the company’s slow response to the community. The community perception of a medical supply company is shaped by issues of service delivery and cost of drugs or equipment. Maintaining a good image for such a company is critical in saving lives. However, actions of a few bad characters in the company or a single misstep can ruin the entire industry, sinking the company’s reputation. The public image of the company suffers as individuals develop mistrust and lack confidence in it. Medical supply companies have to note that their products are unique, indispensable, and even life-saving. These companies have a societal role in creating high ideal standards that they live up to in the community's eyes (Bogaert et al., 2018). Reputational issues and expectations from the community prompt companies to interact with people to get their perspectives on how best to be served. As mentioned, talking to individuals and listening to their needs make clients happy as they feel that they care for them. Communication is an important tool for constructing reputational discourses that are shaped mainly by perceptions of individuals or groups. The confide ...
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